Quote:
Originally Posted by S.Marine Guys I'm facing a serious problem with my engine. |
An update to the above. Apologies for the large post but I want to highlight the problems faced by people like me who are not too well versed with car maintenance and troubleshooting and I sincerely don't wish anyone to suffer the frustration I went through for such a stupid problem and lack of technically sound mechanics.
I generally get my car serviced at an MASS close to home. Lets call them MASS "A". I've been getting my car serviced there for many years and know most of their staff by name. I prefer them as they stick to the routine and don't suggest unnecessary procedures to inflate my bill. Plus, they don't mind if I hang around and watch while the job is being carried out. This time though, due to sheer desperation as MASS "A" was not able to solve my problem, I took my car to the dealership from whom I'd purchased the car. They are a big name but I'd stopped going there because it was blatantly obvious that they were ripping customers off in servicing. I booked an appointment a week in advance and informed them that I was bringing in the car to troubleshoot an issue i was facing. On the decided date, i reached there and was greeted by the SA.
SA: Any complaints, sir.
Me: *explained the issue*
SA: *after noting down everything* She'll be ready by tomorrow.
Me: But you haven't even checked anything yet.
SA: Our mechanics will do that during servicing.
Me: I didn't bring the car in for servicing. I brought her in for a running repair.
SA: Did you mention that when you booked your appointment?
Me: *biting back numerous sarcastic retorts* Yes, I did
SA: *ruffling through his papers* I'll call my superior
(seemed to be a newbie).
Senior SA arrives and hears me out
SA: We'll check everything from the start
Me: I've gotten the 20000 km major routine done just last month when my ODO was at 47000 km. All filters have been renewed, oil changed, injectors cleaned apart from other routines.
SA: Was it done here?
Me: No, it was done at another MASS near my home.
SA: We need to open and check if they've actually done it or just SAID that it's been done.
Me: *rather taken aback at such an open accusation* What if I assure you that it's been done and you consider other options? At least take a test drive and check.
SA: Sorry sir, but if we do that, and the problem persists, we'll have to start all over again. We need to find the "root cause" of the problem.
Me: How much will it cost me?
SA: Once we take your car in, labour charges will go into at least 1500 rupees plus consumables and spares.
Me: Sorry, I don't want that. I've already spent a decent amount on the service last month. Please test drive the car now and give me an estimate.
SA: Sorry sir, but we need time to arrive at the exact solution. Leave the car here and we'll start work by evening.
Me: Prepare my gate pass
Took me a while to complete the feedback formalities and get the hell out of there. This was later followed by multiple calls from their office in the next couple of days asking me why I HADN'T left the car for servicing in spite of booking an appointment.
Next, I went to another MASS closer to my place of work. This was on a cold December morning in extremely sparse traffic. The SA and I went for a test drive with him doing 70+ speeds with a heavy right foot and the car didn't stall even once. I told him that the issue crops up when the accelerator ISN'T held and generally happens in traffic. The SA smugly told me that "driving styles" also have a lot of effect on problems people come up with. I left the place with a badly bruised ego. Although a smartass, at least he didn't try to suggest unnecessary remedies to extract money.
Next, I reached out to a few friends and got the contacts of some local mechanics close to my home. Visited them and received the following analyses.
FNG 1: Clutch has completed its life long ago. Needs replacement. Apart from that, problem is throttle body and/or fuel pump motor.
FNG 2: Clutch is completely gone. Replace it at the earliest. That will solve the problem.
Me: But the car runs fine on CNG when engine is cold. No problem with pick up or acceleration.
FNG 2: Sir, once the clutch heats up, it gives away and the car stalls.
Me: *Gave him an imaginary standing ovation and left*
Now at my absolute wits end, i drove straight to my regular MASS "A" and called up the SA i am familiar with. I told him that this problem has been persisting for too long now and i am NOT leaving without a solution. Take as long as you need. He was a bit taken aback but agreed and we went for a test drive. Finally my car took pity on me and stalled right in the middle of a traffic congested U-turn with the SA at the wheel. At least I was able to prove that there was a problem and that it was critical.
So he took the car in and ran the diagnostic test. The only error being shown was "P2665 - Fuel Shut off valve "B" Control Circuit / Open". I don't know enough about this but the SA said that it was related to the CNG Shutoff valve but that wasn't the reason for the stalling. Anyway, he'd acquired some new diagnostic skills over the months so he had a suggestion. Earlier he'd suggested fitting new injectors but i wasn't willing to spend unless absolutely sure that that was the problem.
SA: You have a friend who owns a Stingray, right. Get him here and we'll exchange your injectors. If that solves the issue, we'll fit your car with new ones and the problem will be solved.
Me: *actually contemplating this* Let's leave this as the absolute last resort
In the meantime, the mechanic working on my car came and whispered something to the SA.
Me: What is it? WHAT IS IT?
SA: There is a problem with
the wiring on the throttle position sensor. I'll get it checked.
I wanted to question him that it should have shown up on my dashboard as the "Check Engine" light but decided against it. Anyway, as it turns out, that was the problem all along. Took a test drive and felt like a king, running the car on full a/c in traffic without stalling. Also got both rear wheel bearings changed as there had been a lot of clatter inside the car of late due to a worn out wheel bearing. The SA expressed sincere regret and apologized that he was not able to solve the stalling problem earlier.
Total damage: Around 3500 bucks of which, roughly 600 was for the engine issue.
Good news: My regular MASS identified and solved the problem restoring my lost trust.
Bad news: The problem had begun a week after I'd gotten the throttle body cleaned in May 2017 during servicing. By none other than MASS "A" themselves
Conclusion: The reputed MASS would have probably solved the problem. But they might have charged me for the entire service. FNG 1 would have solved the problem too. But I was turned off because he kept insisting that I change the clutch. If I hadn't gone through the thread on Clutch Scam, I would have probably gotten it done. FNG 2 was absolutely clueless even though the car stalled twice in his presence.
MASS "A" most likely caused the problem 7 months ago. Even if they hadn't, they obviously neglected this particular aspect during the 20000 km service routine in December inspite of me clearly informing them about the long-standing issue. As I understand now, the primary things to check if your car is stalling are the throttle body, injectors and the spark plugs. If your MASS claim it's been done earlier, request them to do it again in your presence.