Re: Kudos TATA - A Happy Customer Quote:
Originally Posted by vista_qjd I don't think the demister line is burnt, it is the 3M film which has burnt due to the intense heat from the demister. This was a problem mentioned for 3M films when i got mine installed as well. So use it sparingly and done leave it on when not needed.
Both the film and the demister line is burnt | Quote:
Originally Posted by ajay_satpute I have had a 3M RE35 sunfilm on my rear windshield for more than a year now and I have never faced any issues till date. This seems to be a one of a kind and please do get it rectified from Tata. To me it looks more like a demister issue more than the film. But, not entirely sure. | Quote:
Originally Posted by VeluM If the demister has disintegrated or burnt out, won't it stop working? Not to say you can actually test that in the summer, though
I think the sun film has burnt out and maybe during cleaning or something the burnt bits were scrubbed away along with the coating over the line itself?
I've got 3M tints installed on the rear screen. I've only used the demister maybe thrice (mostly to test) in the last 3 years, and never for more than maybe 10 seconds. No trouble so far. I Used it only once for hardly 15 seconds or so.
Does it mention anything about installing sun film on the rear glass anywhere in the manual? Like a warning or disclaimer? If it doesn't then this should be covered under warranty. Verbal from anyone doesn't count, IMHO. Did not care to look at the manual but I was stubborn enough about getting it replaced by TATA | Quote:
Originally Posted by torquecurve Got my sunfilm when we got the car. The Tata guys (BU Bhandari, Pune) did the film. They had cut strips of the film and put it between the heating lines. No issues till I lost my rear glass. (more on this when I post my LONG overdue ownership report). I had the same style followed on my Esteem but I feel it looks cool with single cut films than those multi cuts. Waiting for your ownership report |
Thanx everybody for your valuable replies.
Had been to Autozone T.A.S.C with this complaint, the first response I got from one of the SA is that the demister line is burnt at 2 places and warranty will not be applicable as its not advised to install sun film on the rear windshield with demister so I had 2 options now either live with the same or change it on my own expense. I did not even bother to ask the price of a new windshield.
I asked them if its not permitted then why are they pasting those films and why 3M is authorized by TATA and I demanded that I meet the person who is in charge of warranty issues @ Autozone. Then comes the warranty claims manager whose name I don't remember who too said the same about warranty being void but on seeing the 3M logo he immediately said he cannot promise anything but will try for getting it replaced under warranty.
He bought his camera with no charge to take photos so I shot a few pics (1 shot with TBHP sticker on my windshield) and emailed it to warranty claims Mgr. Now after 3 days of wait got a SMS from TATA saying that my complaint is honoured and I can get the replacement done once the windshield arrives @ Autozone. |