[sai_ace]

Originally Posted by ece2k2

I placed an order for a set of Vredestein tyres from Tyremarket a couple of days ago. The order confirmation message didn’t include the fitting centre address and I shot an email requesting to share the details. It has been two days and I haven’t received a response yet. There is no order tracking option either. Hope things doesn’t get messed up.

Have you tried reaching out to their cust care over phone? They are generally responsive over phone.

[ece2k2]

Originally Posted by sai_ace

Have you tried reaching out to their cust care over phone? They are generally responsive over phone.

Yes, I called them this morning and I was told that the tyres would be shipped out today for sure.

But I received an email response subsequently which said “We would like to inform you that the tyres have been ordered from the company. We will make the latest available stock in the company and be dispatched to the customer”.

I am kind of unsure if they have the tyres in stock or if they are just buying time from me.

[ece2k2]

Despite my concerns, Tyremarket did an outstanding job in procuring the tires for me well within the promised date. I highly recommend their service!!!

[Suryendu87]

I have placed an order today for a set of 4 Pirellis (235/60/R18) which their website showed in stock. Post order confirmation, when I call them, they say the manufacturing date can be anytime in last 2 years which was a bummer.

Have mentioned to confirm the manufacturing date before shipping and if it's >8 months, planning to cancel the order.

Let's see how it goes as the wait begins.

[Suryendu87]

Originally Posted by Suryendu87

I have placed an order today for a set of 4 Pirellis (235/60/R18) which their website showed in stock. Post order confirmation, when I call them, they say the manufacturing date can be anytime in last 2 years which was a bummer.

Have mentioned to confirm the manufacturing date before shipping and if it's >8 months, planning to cancel the order.

Let's see how it goes as the wait begins.

Received a call from customer support and they did confirm the manufacturing date as 51st week of 2022 which makes them just 4 months old. Gave a go to ship them and they will come from Mumbai.

[Suryendu87]

Originally Posted by Suryendu87

Received a call from customer support and they did confirm the manufacturing date as 51st week of 2022 which makes them just 4 months old. Gave a go to ship them and they will come from Mumbai.

Had a pleasant experience dealing with tyre market. Placed an order for a set of 4 tyres(235/60/R18) for my Santafe. Initially they planned on shipping it from Mumbai but few hours later they called and confirmed stock availability at their Bengaluru fitment center

Booked a slot for Saturday and visitied the fitment center in Indira Nagar and the job was done in 40 minutes. Tyres were manufactured on 51st week of 2022. Manjunath from tyre market was constantly in touch throughout and ensured a smooth process.

I will definitely recommend tyre market and will comeback for sure whenever I have a requirement.