Bought a used Tata Altroz XE BS6 Petrol, Service Experience

Have you purchased a used four-wheeler from Spinny? Later, have you purchased extended warranty directly from the brand for your pre-loved vehicle?

BHPian akshaybndlsh3 recently shared this with other enthusiasts.

I purchased a pre-owned Altroz 2021 XE BS6 Petrol from Spinny in September 2023 with ~15k KM on the odometer. After the purchase, I opted for 3 years extended warranty from TATA.

Recently I had got 1st major service done at ~20k KM on odometer (All 3 free services were done by previous owner). I have some queries related to this service:

1. Total cost for this service was 12000/- which is much higher than what I expected. Is it normally around this for 1st major service & what should be expected future service costs (Attached invoice)

2. There was a problem with AC recirculation unit & actuator was replaced to fix this. However, it was not covered under warranty. But later on I read in another post that someone got actuator replaced under warranty.

Is there any place where I can check parts covered under extended warranty & what are my options if I was wrongly charged for actuator

3. There is a leakage in AC suction pipe which needs replacement & price quoted is 5500/-. I refused to get it done for now as price seemed very high to me & as per SA this was also not covered under warranty.

Anyone has idea how much this part should cost & if it should be under warranty.

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