Faulty engine mount on my 2019 Civic: Honda promptly honours warranty

I paid about 22K for the Warranty Extension for 6th year, while have recovered about 19K.

BHPian muditseh recently shared this with other enthusiasts.

Got the Left Engine Mount of my Civic VX 2019 replaced in Warranty. The engine bay was producing very heavy Thud when accelerating from standstill. After 2 hours of diagnosis and several hundreds of nuts tightened, they came to the conclusion of faulty engine mount. The car has covered 65,800KMs and I think the Mount went bad pretty soon. The part had to be placed on order since Civic's parts are not readily available at Honda Workshops (For my parking sensors, it took about 2 weeks for the parts to arrive, even then the parts did not arrive at the workshop, so they had to replace my sensors with SKU of White Civic (they had it repainted after taking approval from Honda as the part for my Red car would take another Month if placed on order).

Luckily, I had just purchased Honda Anytime warranty for 6th Year with this car in April. Otherwise, the cost of replacing it would have been approximately 13K with labour (New Civic's Left mounting costs 9,050 + labour).

Coincidentally, two problems suddenly emerged right after purchasing 6th year warranty. First, 3 of the rear parking sensors went Kaput, then the Engine Mounting went bad (rubber inside broke). I paid about 22K for the Warranty Extension for 6th year, while have recovered about 19K (13K for Engine Mount + 6K for Parking sensor replacement).

With this post, I would like to highlight the importance of going for Extended Warranty especially with cars crossing 5 Years+. Since Honda is the only manufacturer that offers it for 10 Years, it becomes a no-brainer especially for a car with very expensive Spare parts like the Civic.

I would like to sincerely thank Cherish Honda Mangolpuri, Delhi. They presently are the best in Delhi in terms of Honda Aftersales service.

Also sharing pictures of my car and part replaced for reference.

Not the prettiest scene to look at afterall.

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