News

My 2022 Jeep Compass diesel AT: Consistent issues leave me frustrated

Last month the alternator gave up and I had a breakdown while driving, though it was night and there was no moving traffic, so was lucky.

BHPian snowmane recently shared this with other enthusiasts.

Quick update everybody, I have a 2022 Jeep Compass Diesel S AT Model, and till now I have had the below issues, every issue occurring around 3 to 5 months after the previous one:

  • Seat cowl broke, the ASS did not have the part and they took their own time in getting it, but was replaced in warranty without any charges, the new cowl is still okay since the past 15 months.
  • Driver side ventilated seat function stopped working, again sent it to ASS, but they took three weeks to fix this saying that only a Jeep authorised mechanic can do it, and they had difficulty arranging his booking.
  • Complete automatic tail gate assembly stopped working, again they took four weeks to get the assembly and all other parts from Jeep and then replaced this under warranty.
  • Last month the alternator gave up and I had a breakdown while driving, though it was night and there was no moving traffic, so was lucky since I did not stall in heavy traffic. First thing I did was call a local mechanic who suggested that we replace the battery, so I also called up the Jeep ASS and they confirmed that the battery must have died.

After replacing the battery, the local mechanic realized that the alternator was malfunctioning and so I decided to not make him do any further fixes on the vehicle, called the tow vehicle and got it sent to the ASS.

The ASS guy called up the next day and said that this is a very common issue and replaced the alternator in a day and sent the vehicle back.

After these issues, I decided to take the +2 years extended warranty from the ASS just to feel safe, but these niggling issues not only cost time and heartache but also create a serious doubt in my mind if I did the right decision to buy a Compass.

I will definitely not keep it for more then 5 years once the extended warranty runs out, also, it is almost as if Jeep itself does not have confidence in its own products because the maximum extended warranty one can purchase is for a total or 2 additional years after their standard warranty which is for 3 years.

Are there not enough Jeeps and awareness about these issues, and if there are, how are people still buying their products at heavily inflated prices.

Check out BHPian comments for more insights and information.

 
Power to the people