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My Maruti Swift service bill comes up to Rs 14,000: Isn't it too high?

18th January 2023, 17:24 by Rahul Nagaraj

Maintaining a car has become an expensive affair be it fuel or servicing.

BHPian sumeethaldankar recently shared this with other enthusiasts.

So I got a fat service bill from a service centre which is classified as a major service. The work includes engine oil, oil filter, air filter, spark plugs, coolant change and brake oil change. I refused ac filter change and wheel alignment and balancing. The total amount is 14k for a 2019 petrol Swift MT.

I am only keeping quiet because of the 5-year warranty and am beginning to think if the warranty is even worth it not. And oh yes there was an offer which was going which led me to a discount of a paltry 800 Rs on various items. I serviced the car one month ahead of schedule for the said discount.

I am seriously thinking of switching to a decent garage but most players are out to fleece you and good and honest garages are hard to come by. My warranty expires in 2024 Mar and I am not sure if I will continue with Shivam or even other Mass garages. Making a rapport with a regular SA is also not helping as many keep switching jobs and you find out that your regular guy has left the company.

Maintaining a car has become an expensive affair be it fuel or servicing. Oh and to add the icing to the cake, I had asked them to check if the clutch cable needs adjustment and they recommended a clutch overhaul stating that the clutch is hard. My car has done 16k kms and I think after owning 2-3 cars I know what a hard clutch is. Also as a cherry on top of the cake, they did not clean the engine bay and I got the car back with the same rat droppings that I hope they will clean during service but in the end, it so happened that I ended up cleaning the damn deposits myself thinking of the 14 grand I just spend on them.

When I sent pics of the same to the SA all I got was "sorry sir we do not wash the engine bay but we just polish it and we forgot to polish same" He asked me for my address so that he can send someone on Mon (car was serviced on sat) to "polish" the engine bay. I am just not interested in letting them touch my car for now.

I had an Rs 11k bill in 2021 Mar without the spark plugs and air filter charge.

Here's what BHPian Sherlocked had to say on the matter:

These four items look suspicious:
FIP Calibration: Rs. 2100 plus taxes
Diagnostic Charges: Rs. 340 plus taxes
Side slip and Brake tester: Rs. 1250 plus taxes
Super cleaner: Rs. 322
These 4 items together have added around 4000 bucks plus taxes! Otherwise, the bill looks okay for a synthetic oil change.
You should raise a dispute with Maruti for these items if you didn't ask for them.

Here's what BHPian subhro1988 had to say on the matter:

My Dzire diesel was completed 5 years recently and has completed 70,000 km. In each Maruti paid service I have spent ~Rs. 8000 on average. Maruti's service is definitely not cheap.
Since I have opted for Synthetic Engine oil it's on the higher side. Below is the breakup:
The total comes to Rs 92,709

Here's what BHPian whitewing had to say on the matter:

My 2011 Swift petrol has run 51,000 km. Serviced at approx 1-year intervals.
Service Rs 35,803 - 9 paid service plus 5 tyre rotations with alignment and 3 wheels balancing and a rat bite to the fuel pipe.
Parts Rs 45,333 - including 4 new tyres, 1 battery change and misc spares like bulb/ORVM mirror etc.
This works out to an all-included average of ~7,300 per annum over the 11 years of ownership
Insurance Rs 62,059
No major repairs till now, touchwood.
Was told during this service cycle that the engine mounts are due for a change, which I have not done, since I could not hear/sense any vibration nor could I notice any change in the engine note associated with it. Need to take a second opinion on this.
My most recent service cost ~5k