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My pleasant experience with Ford after sales 1.5 years post exit

Ford has fixed prices for consumables and spare parts for next five years.

BHPian DocwithFiesta recently shared this with other enthusiasts.

Fast forward one and a half years since Ford's exit and the company still cares about it's existing Indian customers.

Although Ford did promise us service assistance for a decade:

Ford customers assured of service for the next ten years.

Service operations to continue in 240 cities, out of the current 258 cities.

Ford has fixed prices for consumables and spare parts for next five years.

Majority of Ford service centers are still functional, Ford parts stores: that sell parts only, are still functional, each and every part is still available including some of the very minute ones like ABS stickers(costs Rs. 80, probably the cheapest Ford part available).

Service center experience is still the same, service charges are still the same, Ford Flexi plans are still available. Service centers in Tier 2 cities like Kanchipuram are still functional.

Sarvesh Ford Kanchipuram, had a good experience with them.

Ford owners are still willing to pay decent sums of money to keep their Fords running. Got my Ford serviced from a service center 15 kms from home(Chennai Ford, Arumbakkam) last August- the car was picked up from home and dropped back after the service(30kms to and fro).

Who doesn't like such updates over message.

New generation Ford Endeavours are still listed for 25-30L+ in the used car market(don't know if those sell for the quoted price), older Fords like the first generation Ford Fiesta (pre-facelift) are still found in plenty in decent condition on the roads. Ford service centers are always brimming with cars(probably due to the scarcity of service centers, but still).

Fiesta, Fiesta and another Fiesta (pic from 2022).

Overall a healthy situation for Ford owners. I have read and am aware of the fact that some owners did not have a good experience with Ford service centers even with much modern cars, but my experience, after Ford's exit, with both Sarvesh Ford Kanchipuram and Chennai Ford Arumbakkam have been uneventful.

Hope Ford continues to serve their customers in the same healthy manner for years to come.

A recent pic of our 2010 Fiesta 1.6(after a full body repaint, due to rusting issue) with our i10 behind it.

Read BHPian comments for more insights and information.

 
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