Volvo XC60: Dangerous braking issue persists even after spending 80,000

I have lost faith in Indore service centre. Why did they change the master cylinder ?

BHPian sumukha recently shared this with other enthusiasts.

Issue with the brakes- Problem remains even after 6 Months

Dear BHP family. I am facing a serious problem with my 2014 model Volvo XC 60 D5 AWD and seek help.

In sept. 2023 I gave the car for 80 K service even though it was done only 71 KM to Martial Motors Motors Bangalore as it was serviced with them since beginning.The was in excellent condition till than. When it was delivered I found some thing wrong with the Brake as the peddle was not holding firm and going down, I refused to take delivery and pointed out to the service guy who said he will check. The next day the car was delivered to me telling that there is nothing wrong and they have bleeded the BRAKE AND NOW ITS OK.

The very next day I started my pre planned trip to Indore. Reached Aurangabad for a night halt without any incident. Next day morning I started my journey towards Indore, within 30 minutes and about 40 kms drive realised that the brake pedal is slowly loosing its strength and I had to press it very hard to slow down. Reached Indore driving very carefully and took the car to Indore Volvo dealership. That was the nearest dealership.

The mechanic in INDORE again did the same process of bleeding the brake and said all OK, after one week of driving the same problem reappeared. After doing this for three times finally they said we have to change the Master cylinder. As this part was to be imported from Sweden, the car was parked in the workshop for one month.

The new master cylinder was fixed and the service head declared that the brake is Ok. Drove for 400 Km's and the problem started showing up. For some reasons the service guy decided to again bleed the brake. NO use. The car is not fit to drive practically since last September.

When I visited them today( INDORE) they were trying to bleed the whole braking system again. I asked them to check whether there is any slow leak in the brake callipers, checked absolutely no leak. Today they are in contact with the technical guy from the factory.

Since every time I took delivery of the car hoping that all is well, I have to clear the bill, resulting in paying the service centre nearly 80k so far.

I have lost faith in Indore service centre. Why they changed the master cylinder ? and what now ? Is this a issue which is very unique to my car ?

Appreciate members suggestions and help please.

Read BHPian comments for more insights and information.