I lost my cool and gave an earful to the service engineer. By the time I reached, their whole team was at my SUV, peeping into the bonnet and inspecting the car.

BHPian kaps1311 recently shared this with other enthusiasts.

Being a Jeep Compass owner for the last 4 years, I would like to share my experience of recent servicing done on my car. Having boasted about the professional approach during the purchase of my Jeep Compass in 2019, it was only prudent on my side to pen my experience. I have tried to keep it unbiased and leave it up to the forum to be the best judge.

The Jeep dealership changed hands in Goa in June 2023 if I remember correctly. Goa was without any Jeep dealership or service centre for 6 - 7 months. The owners had to travel 150kms + to the nearest Service Centre for service. With the new dealership & Service Centre coming in, it was a great relief and moreover, I feel lucky to have the Service Centre adjacent to my workplace.

The 4th servicing was due and hence sort an appointment for servicing with ODO at 48K approx. Was promptly provided an appointment on the 7th Feb.

My car’s 1st Visit to the Service Centre

Reached the Service Centre on time. They had only 2 SEs attending to the customers. Maybe not many vehicles coming in for servicing. I waited for the Service Engineer assigned to me to complete his previous customer. From the conversation that was taking place between them, clearly, the customer wasn’t happy about something. Once he was done with it, I requested for the following work required to be done on my car.

• Normal servicing 60K (4th service)
• Squeaking sound while in motion. Probably from the bonnet. Felt like two metal parts rubbing against each other.
• Headlight alignment.
• Wheel balancing and alignment.

We then took a test drive to check out the squeaking sound. I pointed out the squeaking sound and the Service Engineer said he had heard it and would ask the technician to address it.

I get a call at 2.00 pm from the Service Engineer that servicing is almost done. I am told by the Service Engineer that the sound is due to worn-out brake pads and rotors and needs replacement. Total cost 18k. I told him that the sound is heard when the car is in motion and not while I am applying brakes which I had clearly made him hear during the test drive of my car. Told him I would get the replacement of the brake pads & rotor done later.

At 4.00 pm I give a call to find out if the car is ready. I am told it is and I tell the Service Engineer to keep the service bill ready so that I can pay and leave immediately.

I reached the Service Centre at 6.00 pm and to my surprise, the car wasn’t ready. The Service Engineer was busy handling the same disgruntled customer. Had a short discussion with the customer and understood that he was in the Service Centre throughout the day and had travelled more than 50kms and wasn’t happy with the way his concerns were handled.

Waited patiently until 7.15 pm when the car and bill were handed over to me.

• The wheel alignment was not done. (Charged Rs.2,514/-)
• Headlight alignment was not done
• Car was not cleaned. (Charged Rs.760/-)
• The squeaking sound not addressed

I was handed over a bill of Rs.24,000/-. (Rs.16,000/- parts & consumables and Rs.8,000/- labor). Was told that the car would be collected the next day from my workplace for the completion of the remainder of the work. Then I was handed over a feedback form which I filled up giving an overall 7 points out of 10 and suggested for timely readiness and delivery of the car in the feedback form.

My car’s 2nd visit to the Service Centre

The next day on the 8th Feb there is no communication from the Service Engineer until 10.00 am. I myself gave a call reminding the Service Engineer about the pending work on my car. The car was picked up at 10.30 am from my workplace. Told the Service Centre that I needed the car by 12.00 noon as I had to leave for a pre-scheduled meeting.

The car is not returned until 1.30 pm. My visit to the pre-scheduled meeting had gone for a toss. The car is returned. The cleaning of the car, headlight alignment and wheel alignment were done, however, the squeaking sound persisted and was not addressed. Since I had to travel, I could not follow up on the issue.

On the 23rd Feb, I got a call from the Service Centre dealer relationship desk seeking my feedback on the servicing done. I explained the above unresolved concern and spoke for almost 10 mins. I was assured that the squeaking sound issue would be resolved and I was requested to provide 9 points out of 10 on the online feedback form from Jeep. Though I was a bit disappointed, I thought to myself being a new dealer and with limited staff, it would take time for them to streamline the processes.

My car’s 3rd visit to the Service Centre

My car was then called in on 27th Feb for repairs to the squeaking sound. Took the car there and all the while the squeaking sound persisted. The moment the car was given to the Service Engineer for a test drive no sound at all. However, the Service Engineer assured me that he was aware of the sound and would ask the technicians to address the same. At 4.00 pm I give a call to the Service Engineer and he does not bother to respond. I called the Service Centre desk and was told that the concerned technician had already left for the day and the one who is now attending to my car would give me a call. I get a call at 4.30 pm and the Service Engineer gives me the same reasoning that the sound is due to worn-out brake pad and rotor. It meant that the Service Centre had not attended to my car all this while at all.

I lost my cool, gave an earful to the Service Engineer and told him that it was not because of the brake pad and rotor and that the sound was continuous while the car was in motion. I call the Service Centre desk and blast her saying they have pathetic and incapable SEs and technicians. I rush to the Service Centre that very moment. By the time the whole Service Centre team is at my car peeping into the bonnet and inspecting the car. I request the technician to get into that car and test drive it. Guess what, there is pin-drop silence throughout the test drive of 15 mins, not a sound. I told them I would record the sound as soon as it reoccurs and share the same.

The moment I drive out of the Service Centre the sound appears again. All the while, the car being used that evening, the sound is heard. I immediately recorded it on my mobile. Next morning, I shared it with the technician and he assured me that my car would be taken up for repairs. For two days, no one bothers to call. On the 29th evening I message and call the Service Centre desk and escalate the same it to the GM service as well.

My car’s 4th visit to the Service Centre

The Service Centre desk provides me with an appointment on the 4th March. Promptly hand over the car to the Service Engineer. That evening I am told that there was some loose screw in the front suspension plate and the same was tightened and now there was no sound. They had tested the car extensively and handed me the keys.

As I am out of the Service Centre, the sound reoccurs. The squeaking sound persists and now I have no more patience to take my car to Service Centre again. Having kept my car for 4 days on different occasions there seems to be no solution with the Service Centre. On the 9th March, I got a message from the Service Engineer enquiring if the sound could be heard. I affirm him the same expecting them to pick up my car for inspection. But no response.

Then 16th March I get a message and call from Service Centre desk and I inform them that the issue is not resolved. On 20th March I got a call from a Customer representative for feedback and I was shocked to hear that the Service Engineer had informed them that the issue was resolved. I sent the Customer representative the recording of the squeaking sound and to date over a period of more than a month, I await the resolution of the same.

From the above experience, I can summarize the following:

• Staff is very courteous with customers at the Service Centre.
• I was informed that the cost of spare parts/ servicing has increased, however, the cost seems reasonable.
• Process and procedures followed – Needs big improvement. Servicing leaves a lot to be desired.
• Technical know-how/ expertise – Overall experience they did not impress me much. Very limited staff.
• Just because I am in the neighbourhood, I managed to take the car to the Service Centre these many times. Alas, without a resolution to my concern to date.

Update

The write-up above seems to have worked and I am glad to see the reach that Team-BHP has. The dealership yesterday took my Jeep Compass for repairs and addressed the issue of the squeaking sound. This was done in a matter of an hour. Took an extensive test drive of the car and all seemed fine. I was also shown the loose screw in the dashboard which was the cause of the irritating squeaking sound.

It was quite satisfying to have the silent cabin that the Jeep Compass is known for. I would like to thank the team at the service centre for putting in the effort and resolving the issue. I only wished they had done this during my 1st visit itself. The experience would have been far different and a pleasant one. Special mention of Mr. Sameer Patel a fellow BHPian who supported in the manner possible.

All's well that ends well... Wishing Jeep India & their dealerships Good Luck…

Check out BHPian comments for more insights and information.

All the services were done at PPS/MPS motors which is located on the Hosur road near Electronic city. I have never missed any service schedule deadlines and in fact at times the service was done well in advance.

BHPian arun_josie recently shared this with other enthusiasts.

One more year goes by, and I have now completed 5 years of ownership with Scarlett.

It has been an excellent ride so far and I have enjoyed each and every drive in this wonderful machine. Pandemic days took out some planned drives during this journey. But overall, it has been a fun-filled ownership so far. 

The extended warranty is over, so going forward some of the parts replacement will dent my pocket for sure. However, I am not thinking too much about it.

Here is the service details and expense incurred so far,

All the services were done at PPS/MPS motors which is located on the Hosur road near Electronic city. I have never missed any service schedule deadlines and in fact at times the service was done well in advance. 

The service expense so far is Rs. 2,67,421/- for 1,44,000 Kms (Rs 1.85 per Km). 

The expense on Tyres, Battery, Accessories etc stands at Rs. 1,23,970/-

More details on the parts replacements:

Tyres:

First set was the stock Firestone and it was not great except that it gave a life of 50K Kms.

I replaced Firestone with Yokohama Earth1 @ 51,205 Kms. This is the best of the lot when it comes to comfort and braking. But the performance started dropping after 30K Kms and it became noisier too. 

The current set is GoodYear Wrangler AT SilentTrac. This replaced the Yokos @ 99,111 Kms. These tyres are very good on the bad roads. It’s harder than Yokohama Earth1. 

Here is a pic after 42K Kms of usage, I could see this giving more life than the previous ones.

Brake Pads (Front):

On an average I am getting a life of around 50K Kms on the front brake pads. 

1st Set replaced @ 51,205 Kms

2nd Set replaced @ 1,01,884 Kms

Here is the current set after 40K Kms

Brake Pads (Rear):

The rear one has not been replaced yet.

Brake Disc:

1st Set replaced @ 1,01,884 Kms 

Wipers:

Wipers were replaced at 68,853 Kms (the OEMs are very expensive (closed to 5K), so replaced with Bosch wipers which costs around 900/-). These Bosch wipers are flimsy and had to be replaced again @88,699 Kms.

@1,19,668 Kms, I went back to the OEM one. After trying out the Bosch wipers, I moved back to the OEM ones as this is no match to the cheaper Bosch. OEM is very expensive, but the quality of these wipers are leagues ahead and gives a better life.

Battery:

Looks like it is designed to die every two years

1. The stock Exide battery - 2 years and 26 days (62,930 Kms)

2. The replaced Amaron battery - 2 years and 25 days (54,434 Kms), this was replaced under warranty.

I thought Amaron will last longer than Exide, but it fell short by one day.

Timing Belt:

Timing belt was a periodic replacement at 75K Kms. As per the technician, it was in good condition, but I got it replaced to keep the Warranty/Extended Warranty intact.

Wheel lugnuts: 

It’s a known issue with these cap-type lug nuts that if the cap gets misaligned then it is difficult to remove it. Whenever the tyres were removed, I was having issue with atleast 2-3 nuts. So, I got the complete set replaced with the normal nuts @ 1,01,884 Kms. 

Clutch/Flywheel:

I got this replaced recently @ 1,41,500 Kms. I didn’t face any issues except for the hardness. But still I went ahead and replaced the clutch along with the Flywheel.

Engine Mounts:

C-Mount was replaced at 1,19,668 Kms

Transmission Mount was replaced at 1,41,500 Kms

Front Windscreen:

This was replaced at around 34K Kms. It was due to a stone hit/crack on the highway and had to get it replaced by claiming the insurance.

Mud Guard/Flap:

The mud guard on the front were replaced twice due to damages to it. Once it broke when it hit a big stone while reversing.

Interiors:

The quality of the interiors has been good with all the switches, plastic parts are still looking good. Its around 50K Kms since I last got a deep interior cleaning done, need to get one done soon. Here are some pics of the current state,

TPMS – Sensairy:

Its 3 years and 6 months since I got this fitted. Till date, I have replaced 3 of them as they stopped working.

Fuel Efficiency:

The average fuel efficiency till date is 14.23 Kmpl. If you show enough patience while driving on the highway, this engine can easily give you 18-20Kmpl+. 

In city driving conditions, I get around 10-12 Kmpl

Overall Fuel Efficiency:

You can see that it is consistently around the 14.1 to 14.2 range.

Fuel Preference:

I go for the standard fuel and prefer BPCL than others. In between I switched to IOCL for XtraGreen diesel which helped to up the fuel efficiency by a small margin but, availability on the highway was an issue. So, I moved back to BPCL.

Fuel Price range during this ownership so far

Other details on Fuel efficiency

Usage Pattern:

Annual Usage

No: Days taken for every 5K Kms

Wheel Alignment/Balancing:

All WA/WB has been done at Madhus except once or twice when I got it done at PPS. I normally get it done every 5-7K Kms but there have been a few misses and at times it has gone upto 10-11K between WA//WB too. 

The two long drives during the last one year:

1. The Rajasthan drive Organized by Jeep

2. Monsoon drive with friends

Water wash at Carzspa in Nagercoil

A short drive to Kanyakumari beach (from Nagercoil)

With my Dad’s Indica which has done 1,44,000 Kms too

Current ODO

That’s it for now. Looking forward to many more happy and safe miles with Scarlett

Click here to read more BHPian comments and insights.

The Compass Night Eagle is available with a 2.0-litre diesel engine paired with either a 6-speed manual or a 9-speed AT.

Jeep has launched the Compass Night Eagle Edition in India. The SUV is priced at Rs 25.39 lakh (ex-showroom).

The Compass Night Eagle is a limited edition featuring all-black exterior elements. The SUV gets a gloss black front grille, black roof rails, black badges and 18-inch alloy wheels.

Inside, the Night Eagle Edition gets a Dashcam / rear seat entertainment unit as standard. It also comes with a panoramic sunroof, wireless charger, premium carpet mats, underbody lighting, ambient lights and an air purifier.

The Compass Night Eagle is available with a 2.0-litre diesel engine that makes 168 BHP and 350 Nm. It is paired with either a 6-speed manual or a 9-speed automatic transmission.

The Compass Night Eagle Edition is available in three exterior colours – Black, White and Red with a black painted roof as standard.

Jeep Compass has received a major service at 1,41,500 Kms which includes replacement of Flywheel, Clutch, Transmission-Mount, Oil Sump Repair Work, Regular Service (Engine Oil/Filter, Air filter, AC filter, Fuel filter Replacements, Brake cleaning etc)

BHPian arun_josie recently shared this with other enthusiasts.

With Extended Warranty coming closer to an end and ODO at 1,41,500 Kms, I decided to get a complete checkup done and do the regular Oil/Filter service. Along with this there were few issues to be attended too.

Issues:

1. Rattling sound from the inside rear-view mirror. This is random.

2. Passenger doors don't get unlocked under few scenarios. I must manually unlock. 

3. Clutch hardness, this is manageable though.

4. Steering rack needs to be checked, there is an occasional humming sound (while taking extreme right/left, not always though). Couldn’t reproduce this issue during the test drive with the technician.

5. A mild vibration than usual felt at idle and randomly while changing gears.

6. During the last service the technician pointed out a very mild seepage in the oil sump, so I asked them to fix this issue as well

7. Regular checks and Oil/Filter changes to be done.

8. Brake Pad disc to be checked and cleaned

PPS, Bangalore - As usual, I got the servicing done at PPS, Electronic city itself. 

Service Details:

After a thorough test drive and check-up, approval for below work was undertaken,

1. Replacement of Flywheel under Extended Warranty

2. Since flywheel was getting replaced, I agreed to replace the clutch as well

3. For the oil sump seepage, the sealant to be replaced under Extended Warranty

4. There was a crack in D-Mount (Transmission Mount), so this had to be replaced.

5. Brake oil to be replaced

6. Oil/Filter, AC filter, air Filter, fuel filter to be replaced (part of regular servicing)

7. Wheel Alignment/Balancing to be done at Madhus

Here are some pics,

When I dropped for the service

The old and new flywheel - There is a design change

Clutch Plate – I could have pushed this further but with flywheel being replaced I decided to get the Clutch replaced as well. There is a design change when compared to the old one. 

Oil Sump – The seepage can be seen. They replaced the sealant which was covered under Extended Warranty

Transmission mount – It’s a big crack and probably the cause for some of the vibrations.

AC Filter

Air Filter

Fuel Filter

Brake Pads – Its 40K Kms since it was last replaced

The Rear discs and brake pads are still on stock and they are good.

Impression after the Service:

The difference was felt the moment I cranked the engine, the NVH has gone down and its more silent than before. The clutch is super light and the driving experience took me back to day 1 of this ownership. The pickup has improved majorly. With better NVH, the smoothness can be felt when we accelerate little aggressively. Its only after the clutch change, I was able to feel the level of hardness of the previous clutch. 

The lock issue was fixed and the humming noise from the steering is not coming anymore. As per the technician this sound was from a cut in sheet inside the wheel arch that was hanging and was rubbing the tyre when I take extreme right/left. They cut this damaged part so that it doesn’t rub the tyre anymore. I have not faced this issue so far after taking the delivery after the servicing. 

They have fixed the IRVM rattling noise as well.

Dent to my pocket:

Clutch Plate: 21784/- (Labor charge was covered as a part of Flywheel replacement)

Clutch Spring: 7278/- 

Flywheel – Covered under Extended Warranty (Parts + Labor charges)

Oil Sump sealant replacement – Covered under Extended Warranty (Parts + Labor charges)

Transmission Mount – 4100/-

Brake fluid - 830/-

Regular Service (engine oil/filter, air filter, ac filter, fuel filter, brake cleaning + Miscellaneous) – 19,355/-

Total: 53,347 /- 

My biggest service bill till date. However, considering that I was able to extract some good life out of these stock clutch and flywheel, I am satisfied. Also, the extended warranty came in very handy. 

My experience with PPS for this service:

Considering that this was a major service + a new team at PPS, I didn’t push for any aggressive timeline to get my Jeep back after the service. Sometimes, the approval for Extended Warranty itself takes time. So, from the time EW items got approved, they took two days to complete all the work. Due to my work schedule, I couldn’t collect the vehicle immediately after the work was done. I went after a day to pick Scarlett. 

I did a thorough test drive and confirmed that all the complaints were attended and fixed. They kept me updated with the status during the service period. They didn’t push me for any unnecessary work. 

Overall, they did a very good job.

Wheel Alignment/Balancing @ Madhus:

As usual, I got the road force balancing and wheel alignment done. After balancing the tyre rotation was done. I noticed one TPMS had gone kaput. This required replacement but they didn’t have stock. So, I ordered one directly via Sensairy website.

40K Kms done with these tyres and they are still good. 

Breakfast Drive:

After this service, I was looking for a short drive on the highway and got a chance to drive with few of my friends for a breakfast at Hotel Dhruvathare on the Hassan route. As mentioned above, the flywheel, clutch and transmission mount replacement has shown a big difference in NVH and pickup has improved a lot too. It was a fun drive with varied speeds and a quick sprint. I enjoyed the drive.

With this major service out of my way, I am looking forward for many more fun filled drives.

Some pics during the breakfast drive:

With paragsachania, speedsatya and my friends

ODO @ 1,41,764 Kms 

With this major service out of my way, I am looking forward for many more fun filled drives.

Click here to read BHPian comments & insights.

I am from the hills. My daily drive is of good roads bad roads and no roads in true sense.

BHPian Dr_MNC_SK recently shared this with other enthusiasts.

Completing 7 months 7000 kms in a JC Diesel Model-S AT 4x4. The Good The Bad The Ugly.

Brief Background:

I am from the hills. My daily drive is of good roads bad roads and no roads in true sense. Upgraded from a 4x4 Thar.

Ergonomics:

Ergonomics for driver and passenger I found is perfect as adequate adjustment is possible and the 2 Memory seating helps especially to get back to position from cleaning and all. I am 180 cm and I can seat fairly comfortable behind my own driving position. Nothing very spacious but not to cringe about for its size. Also rear seat is not that small as mostly pointed in reviews unless one is XL in size. 3 average sized individuals or 2 +1 car seat easily can sit. The hump for the rear shaft is present but not very very obtrusive.

Driveability:

The USP of this car. Can anybody tell another car available in India south of 40 lakhs which feels as close to this.

AT in Hills:

I was skeptical at first but no more. It doesn’t hunt gears and stays perfect for 90+% of the time, for occasional hard braking or sudden deceleration it refuses to upshift when you nudge it to for some time. Hardly have to go to Manual Mode for gear selection. If very steep uphill, then if on Auto 4x4 mode then tries to start on 2nd (like always) which has to be manually overridden to 1st or have to go 4WD Low where it goes to 1st. If you don’t want AWD but want to start from 1st gear, then must manually override. The need doesn’t arise much except very steep climbs where you have to stop and go. On plain side highways it’s a no bummer, it catches the gear 99% of the time.

Fuel Efficiency and DEF Efficiency:

Hills Highway 9-10 kmpl. Hills Traffic 6.5-8 kmpl Plain Highways 14kmpl. No complaints as I was getting almost same with my Thar 4x4 also. DEF usage was higher for first few thousand kms then have averaged out, Now I guess it will consume around 5 litre for 3000 kms in the hills. Haven’t had any DEF issues even on cold winters or anything. Using Standard ADblue from ASS or sourced from Amazon.

The Good Points:

• Ample of steering wheel control buttons ergonomically placed front and back. No accidental presses. Presence of Dedicated Hardware Buttons (plus Touch) for HVAC.
• 360-degree camera is a boon in some tight spots in our hills though overtime with the experience of approximation usage has come down.
• Music System and U connect is working flawlessly. An occasional software issue with Apple Car Play ® is there which can be sorted by restarting the phone.
• TPMS is smart, detects wheel rotation itself, no need to readjust after wheel rotation. Takes around 10 kms of driving and it detects correct placement.
• Turning Radius and Steering wheel weight is remarkable.
• One touch Up Windows on all 4 doors.
• LED Projector Lamps and LED Foglamps are doing a remarkable job. May need a long throw spot beams for highways but not able to figure out where to mount them. The frame is front in front of radiator is aluminium.
• The specs GC at 178 mm is adequate because its the fully laden GC. It sits above 200 mm with only you in it. Havent hit anything until now running frenzy on our roads.
• Boot: This is good and bad both. The Auto Tailgate is good to have. No need to touch dirty vehicle on roadtrips to open & close the boot. The placement of the button is good for shorter people but for me I would have preferred it to be a bit outside not buried in. Day to Day grocery shopping isn’t that appealing when the boot door is clean cause it takes a few seconds and we are all in a hurry. Also, there is adequate storage underneath the boot floor where vehicle maintenance kits like Tyre Kit Cleaning Kit Inflators and the likewise can be stored. I have some utensils and 2 camping stools also stored underneath. Tie Points are added advantage.

The Bad Points:

• The Start Stop System should have a permanent kill feature. It will work when it wants to and stop when it wants to. Although manual says it will be deactivated on slopes it doesn’t most of the time and if you are on Hold Feature then car goes back when engine restarts because it deactivates Hold and doesn’t activate Hill Hold in that brief 1 sec period.
• Auto Headlamps/ Auto Wipers sensitivity is a hit or miss even with adjustment levels in the system. Less concerning as it can be overridden to manual.
• The door sills are a bit high to my liking. People inadvertently step on it on ingress or egress making it dirty all the while.
• Wish the fuel inlet could take in a regular diesel pump nozzle and not the narrow ones only. Have to hunt for these specifically while filling. They have provided a converter but the hassle and the dripping of diesel and the smell that lingers on in it is not worth it.
• The air deflector underneath the front bumper is the lowest point on the car. It grates and squeaks on some rough patches. Although it hasn’t broken as of now there is a possibility. I guess it could be deleted.
• Boot Space: If you know how to pack it will swallow an enormous amount of luggage. Airport Runs with Hard Box Luggage is another story. Road Trips with duffels and soft luggage is not a problem.
• Mud Flaps: The OEM Mud Flaps (especially the front) kept of breaking as also mentioned by many users. Shifted over to a flexible time universal Mud Flap found dirt cheap in Amazon. Working great ever since.

The Ugly::

If I could say one thing Ugly, then it is the choice of 18 inches Wheels with a 225/55 tyre which becomes its Achilles heel. The low sidewall height combined with the tread pattern makes it vulnerable. Also the absence of AT availability in this size in India adds to the woes. The Trailhawk 17inchers should have been here too. I would trade my 18 inchers to anyone with 17.]

Comparison/ VFM:

Unless one owns or regularly drives the JC one cannot understand its driveability, handling and other safety features it has incorporated. There has been a lot of comparison videos and lack of features etc in comparison to other cheaper vehicles available in India but basically its about the gizmos and all. There actually isn’t another comparable vehicle here except may be the XUV 500 AWD AT or more likelt the Tuscon AWD AT or the Tiguan AT AWD or Subaru Forester(Not available in India) . Noone compares the robust built quality, the safety features and the driving ergonomics and the handling. Established sedans seems difficult to handle after driving this vehicle.

It may be expensive in comparison to many similar sized vehicles available in India, but I feel it is worth the money if you are into serious long distance travelling and want a no nonsense well handling medium sized vehicle which will take you from A to B safely and with less fatigue and has an AWD for those unforeseen events en route . (Not for offroading)

Service Centre ASS here at Siliguri (Nearest) and Guwahati have been very cooperative and helpful.

Check out BHPian comments for more insights and information.

I find Compass A-pedal a bit cramped, placed too close to the B-pedal and should have been placed few cms towards right.

BHPian Mr.Independent recently shared this with other  enthusiasts.

Hi Folks,

I own a model S 4x4 Diesel-auto.

Off late, I am getting a bit of knee pain especially after a long journey(recent journey being my trip to Sikkim/Darjeeling from Odisha and back, roughly 2.8k kms covered in 10 days).

Even though I tried to use cruise control on the straight highways as long as possible, but that would not account for more than 25/30 % of the total length as the above mentioned trip involved quite a lot winding ghat-roads/ internal city-roads and someone has to juggle through the A/B pedals to navigate the car effectively through these and that I think has taken a toll on my knee.

Couple of my observations around the driving ergonomics/comfort in Compass:

• I find Compass A-pedal a bit cramped, placed too close to the B-pedal and should have been placed few cms towards right(maybe due to lack of real estate in that footwell area?), due to which knee always stay a bit more bent which otherwise would have been comfortable if stayed less bent/a bit more straight. Even after tweaking the seat/thigh height settings, I simply don't able to achieve the best possible combo to comfort my knees(Mind you i am not that tall and an average height person- around 5'8'')
• I also think one ought to press the A-pedal a bit too hard to get the car going especially in quick overtakes or to attain highway cruising speed(e.g.90-100) from standstill or sub-10/20kph speeds (thanks to Compass's dimwitted throttle response).

Does anyone else observe/feel the same and find the accelerator pedal maybe a bit on harder side for Diesel Compass?

N.B.- In the same road trip, I got a chance to drive a Toyota Fortuner of my cousin(who were also part of the same trip) for a good 100+ kms and surprisingly A-pedal ergonomics were just spot on and have enough rooms for my right leg to be comfortably placed around and also the throttle is quick responsive to the inputs which makes the overall long drives less fatigued/more enjoyable. Just wondering if it's the same case with other bigger(read higher seating position) rides too and if anyone else who has driven/compared SUVs like T-fortuner, Scorpio-N, XUV-700 able to agree on my above observation about Compass.

Here's what BHPian bullitt1had to say on the matter:

Incidentally, my brother has the same two issues after using the same variant for couple of months. The pedals are surely closely spaced, more apparent in manual with an additional pedal. On top of it, the dead pedal is placed at an awkward angle. I drive Longitude manual variant and always felt the same. In my other car, Ecosport AT I feel pedals are reasonably spaced.

On the seat adjustment, I felt in S due to electric adjustment, the seat adjusts differently compared to my car. Manually, the seat moves up and front together diagonally. While in S, the base kind of rotates with back as centre.

On the throttle response, some part is to be blamed on box tuning. In manual, slightest of pedal input pushes the car forward.

Check out BHPian comments for more insights and information.

Being an OCD person, I did not want the old FASTag to leave marks or glue residue on the windshield of my Jeep Compass.

BHPian ramnaresh_2000 recently shared this with other enthusiasts.

Paytm Fastag Update

Just like everyone in the forum using Paytm fastag, I was also unsure if it would work after 29th Feb'24. Many reports and news articles suggested that it would work, but again they said I cannot recharge after the 29th, why live in so much uncertainty? Ordered my HDFC Fastag, the process was seemingly easy, everything was done online.

Applied from their website, video KYC was done. Received the new Fastag within 2 business days of ordering via Bluedart.

Closed the old Paytm fastag from their app, got the refund, transferred the amount to my bank account and removed the Paytm app. Bye bye Paytm, you have served me well, especially during demonetization and Covid lockdown.

Now comes the painful part of removing the old Fastag. Being an OCD person, I did not want the old fastag to leave marks or glue residue.

Followed below steps:

Step 1: Remove the old fastag, I was successful in removing only 50%, rest was stuck to the windshield. Tried to scrape with nails, but no luck, the glue was strong.

Step 2: Leave the vehicle in scorching sunlight for 1 hour.

Step 3: Keep below items handy

• Microfiber towel
• WD40 spray
• Razor shaving blade

Lord Ganesh idol to give you strength and courage

Step 4: Spray the WD40 over the Fastag from inside, scrape the Fastag slowly (make sure you do not cut your fingers in the process). Scrape with light pressure from the edges. As you scrape, spray a little bit of WD40.

Step 5: Make sure to clean the windshield as you progress, to ensure no scratches during the scraping. Continue scraping until the complete residue is gone. Clean the windshield with a microfiber cloth.

Step 6: Wash off the microfiber cloth with detergent soap to remove any glue residue from it.

Like it was never there, old Paytm Fastag gone, hello HDFC Fastag

Step 7: Pat yourself on the back for 15 minutes well spent.

Check out BHPian comments for more insights and information.

Front seats are equally good in both cars. One difference is Creta's seat holds me tighter from the back and is ventilated.

BHPian vattyboy recently shared this with other enthusiasts.

Introduction:

I bought Creta last month, after driving both my cars inside the city and out on the highways, I am penning down a side-by-side comparison of my Jeep Compass Limited Optional Vs. My Creta SX Optional Diesel AT.

I have driven Creta close to 4000 km as I want to give myself sufficient time before comparing both cars.

Looks:

I noticed that Creta looks bigger from the front while Compass looks bigger from the rear. The design language of Compass feels more subtle with straight lines due to which, its design is still looking good in 2024. Creta feels more modern and sporty.

My pick: Tie.

Dashboard and Centre Console:

Creta's feels more premium to look at while Compass feel more premium to touch, due to a lot of soft-touch materials.

Creta's big 10.25-inch infotainment screen, use of piano black finish around the gearbox area and new steering design make its cabin feel 1 segment above the Compass in looks. But compass aces in soft touch feel department i.e whole dashboard and top half area of front doors are made up of soft-touch leather. Although Creta don't have soft touch points but the plastic quality touch and feel is good.

My pick: Creta.

Boot Space:

On paper, Creta has 433L boot space and Compass has 5L more i.e. 438L, but in reality, Creta's has better space management so it takes approximately 1 more Cabin Bag than Compass.

My pick: Creta

Door Thud, Feel and Ergonomics:

Compass- doors have so much weight in them. They give a reassuring thud and make me feel safe like I am Sitting in a Solid Tank.

Creta- Ergonomics is better in the doors of Creta. The door armrest is placed at a better angle than the Compass. The weight of doors is sufficient I would say which I can find in most of the cars on sale so nothing special about it but,

Hyundai focuses more on the Silent closing of the doors i.e. according to the weight they have, they could give a more thud but instead, they close very silently.

My pick: Compass.

Front Seats:

Front seats are equally good in both cars. One difference is Creta's seat holds me tighter from the back and is ventilated.

The size of the compass Headrest is too big which is a deal breaker for the person sitting at the rear because it blocks the view of the road for rear passengers but in Creta, the rear seats are placed slightly higher than the front seats plus the headrest size is decent so I can view the road while sitting at the back.

My pick: Creta.

Rear Seats:

Creta- Rear seats have a 2-step recline so the recline angle is better and the cabin also feels wider at the rear.

Compass- Seat cushioning is better in Compass, it also has better legroom and knee room but less shoulder room than Creta.

My pick: Compass

Continue to read on BHPian vattyboy's Creta vs Compass comparison for BHPian comments, insights and more information.

6 hours of detailing, plus 3 hours of interior clean to get the SUV's shine back.

BHPian Pancham recently shared this with other enthusiasts.

The Compass is 2 years and 3 months old now and Delhi NCR is probably the worst place to maintain a black car. The dust here is insane, and the car washing guys don't care a jack no matter how much you pay them. Also, my car has quite a few 'intentional' scratches now (not sure why people do that). Both my parking (office and residence) are well-protected and covered, yet I see a random scratch once in a while. Swirl marks were in abundance and I tried to live in denial for a few months.

But then it hit me - I spent so much on this lovely car and I am NOT taking care of it. The car washing guy used dirty water all the time. I had given him a new microfiber but they have their quota of washing around 25-30 cars in the morning so they do not care much. Cannot blame them though. So I fired him yesterday and decided to get the car washed only once a week at a professional place (I know, I know, I should have done this long back).

Some pictures of what the car was like till yesterday morning.

I checked with Detailing Bull in Gurgaon (Hong Kong Bazaar) and asked them about their detailing packages. They got their high gloss package which costs around INR 7,500 and covers everything that is on the outside of the car. I had my earlier detailing job at Tee Car Care in South Delhi - the detailing work was fine but was significantly more expensive than this. Also, the overall customer experience was a disaster there as they completely screwed up the PPF installation.

These guys were nice and polite and asked for around 6 hours to finish the job plus 3 hours for interior dry cleaning. I had to go to Ghaziabad in the evening so they promised to deploy maximum staff to work on my car (which they did) and started the work.

You can see 8 people working on the car here.

The final result:

Overall, happy with the service. They tried to get rid of all the scratches as much as possible. The swirl marks are gone completely. Let's see how many days the shine lasts. Fingers crossed.

P.S.: They did forget to put back a plastic part (which I found in the rear seat) - I will have to figure out what it is and where it goes in today.

Check out BHPian comments for more insights and information.

Spares are hideously expensive. The clutch replacement along with the pressure plate costed me 1lakh.

BHPian kevinpaulreddy recently shared this with other enthusiasts.

I am an owner of Jeep Compass 2.0 D. Having driven the Jeep compass for over 4.5 years, here is my honest take on the car.

I will start with the down sides first as most of you out there would have already heard what this baby can do:

• The fit and finish inside the cabin for a 20 lac plus car is not up to the mark by any standards, especially the doors, the cabin light assembly and the glove compartment. the rattling noise has been there since day 1 and continues to haunt me till date. I would have complained about it for not less than 20 times to the service center in Gurgaon but they were unable to find a permanent fix for it. I finally gave up and decided to not pursue it. This way I keep my sanity because there is no resolution to this issue. I will live with it till I have the car.
• The battery does not last more than 14 months. Nobody is sure of the issue but the battery will go kaput between 12 to 14 months. My most recent battery was an Exide battery with 36 months warranty and they replaced it free of cost after the original one went kaput in 12.5 months. This is my 4th battery so far.
• The 2nd gear has an issue and you will experience lack of torque in second gear. It is a design flaw and there is no fix to it. I have had my clutch assembly and the pressure plate replaced at 96K KM and was hoping that it will eliminate the issue but it didn't change anything.
• The clutch pedal is very hard compared to other cars. I moved from a Mitsubishi Cedia to Jeep Compass and it was pain-full getting adjusted to the harder clutch. In retrospect, I feel I should have bought an automatic transmission.
• Approach angle is horrendous for a car that claims to be an SUV. My brothers Maruti Celerio is able to tackle certain terrain better than the Jeep.
• Spares are hideously expensive. The clutch replacement along with the pressure plate costed me 1lakh. An alternator bearing replacement costed me 13K. A regular service costs about 20k and a major service costs about 45K.
• The headlights are useless (Regular halogen) The throw of the light is inadequate. I do a lot of cross country driving and I struggle every time it's dark.
• The lug nuts had a tin cover welded onto them which did not allow me to use my OEM lug wrench. I got the tin cover removed by a welder and now the bolts are of size 16 and the wrench is size 17. As a temporary fix I bought a size 16 wrench off amazon. As silly as it may sound, it is true.
• Steering rack went bad and it costed 1lac to replace. Jeep does not repair it. It's a known issue and yet they continue to loot the customers.
• A constant noise from the drive terrain that is by design as per the engineers.
• The gear shifter does not feel as snug as you would like a car in this price point. It is very wobbly.
• Engine mount C has been replaced twice already.

Now lets move on to what I love about this baby of mine:

• The driving dynamics are as good as they can be. It's confident at high speeds.
• Steering feedback is top-notch and goes where you point the steering.
• No dearth of torque and once the turbo kicks, it's a wild animal.
• Noise insulation inside the cabin is excellent.
• The seats are extremely comfortable for long drives.
• Gets off the block quicker than you can anticipate and deals with high speeds like a boss
• The music system is excellent
• Built quality barring the cabin rattling noise is very topnotch.
• Excellent on turns making it an ideal car for the hills.
• Hill assist and auto handbrake work well in tandem to make driving effortless on inclines.
• AC is very effective and is still working after 4.5 years and no repair work so far not even a gas top-up has happened.
• Seating position and visibility is also good.
• The materials used in the cabin justify the cost and they have lasted the test of time with negligible signs of wear and tear.
• Excellent road presence.

I will conclude by saying that though there are a lot of upsides to own a Jeep, there are enough frustrating downsides which if not fixed would mean that I personally will not go for a Jeep product in the near future.

Regards,

Kevin