[.cArMaNiA]

DSG Problem:
Guys my laura is having some problem with the gear shifting in Manual mode from last 2 months,though it runs fine in D & S mode, but since i frequently drive in Manual mode so it is irritating some time.
Let me explain whats the prob:-
Suppose car is running in 6th gear in manual mode at a speed of 60kmph, now when i let go the accelerator pedal,the speed automatically starts reducing. Now as soon as the car shifts down to 5th gear and i again press the accelerator pedal, the rpm shoots up but the gear does not gets engaged. I have tried pressing the accelerator hard at such moment & the rpm goes beyond 3k mark(infact i saw rpm touching 4500 if pressed hard). Its like the car is in neutral & i am pressing the accelerator. Now as the speed drops further down to the point where it is supposed to shift down in 4th gear,the gear then gets engaged.
This happens once in 20 times i guess(On my delhi-mumbai-delhi trip of 4000kms few days back this peculiar thing happened 10 times i guess) . The gear gets disengaged in 5th,4th & 3rd. It never got disengaged in 2nd gear nor in 6th gear till now.

Can anyone comment on this .

EDIT:- When contacted Fahrenheit Automobiles in delhi for the first time, the answer i got was "Sir cars fitted with AT are not meant to be driven in manual for long time. Anyways the problem was attended with no solution yet.

[ethanhunt123]

Uh-oh. Might be the famous DSG issue. I would suggest show it to some other dealer in NCR before its too late.

PS: i am hoping you are still in warranty. Push for gearbox change if the case.

[.cArMaNiA]

Originally Posted by ethanhunt123

Uh-oh. Might be the famous DSG issue. I would suggest show it to some other dealer in NCR before its too late.

PS: i am hoping you are still in warranty. Push for gearbox change if the case.

Yup, the car is still in warranty as its just 3 months old. I dont think there are other good dealers in NCR apart from fahrenheit.

[Swanand Inamdar]

Carmania: Your car still is in warranty. Try and speak to them on a gear box change. In fact, be pretty adamant. If the dealer doesnt give in, write to Skoda India.

Sorry to hear about a new car developing this problem, mate. I feel the pain.

[vinj14]

Oops. The difficult part will be showing the dealer the exact problem as it happens occasionally (once in twenty times as u said). A few people say that its better not to drive in tiptronic mode for a long time for the initial few months. Also read a few posts about how the mechatronic unit might need an update..

DSG Tiptronic mode disengaging (loss of drive). Fabia VRS TSI 180 11 plate. - BRISKODA.net - Page 2 - The Skoda Forum and Community

After reading this i think im going to play it safe and stay on D and S and use my paddles to temporarily override the auto.

Hope its nothing major man!

[anandpadhye]

Originally Posted by .cArMaNiA

Suppose car is running in 6th gear in manual mode at a speed of 60kmph, now when i let go the accelerator pedal,the speed automatically starts reducing. Now as soon as the car shifts down to 5th gear and i again press the accelerator pedal, the rpm shoots up but the gear does not gets engaged. I have tried pressing the accelerator hard at such moment & the rpm goes beyond 3k mark(infact i saw rpm touching 4500 if pressed hard). Its like the car is in neutral & i am pressing the accelerator. Now as the speed drops further down to the point where it is supposed to shift down in 4th gear,the gear then gets engaged.
This happens once in 20 times i guess(On my delhi-mumbai-delhi trip of 4000kms few days back this peculiar thing happened 10 times i guess) . The gear gets disengaged in 5th,4th & 3rd. It never got disengaged in 2nd gear nor in 6th gear till now.

This is sad. In fact manual mode is THE feature I would use when I buy a DSG Skoda. I really love it whenever I drive it.

Originally Posted by .cArMaNiA

"Sir cars fitted with AT are not meant to be driven in manual for long time.

This is crap. Ask them to give this to you in writing and ask them to point to the page of your owner manual where this is mentioned. Skoda dealers are really a pain.

Write to Skoda directly and ask for full refund or gearbox change - if they can not fix it. It can be anything - a minor wiring/sendor issue or a mechatronics bug or a clutch problem. Get the root cause from them and a replacement GB if it's a major issue.

Good luck. This is the kind of after sales attitude that ruins what otherwise is a very very capable and high-tech car.

[ACM]

The DSG box in my Laura (the older 1.9 PD) has been very iffy. Replacement solution would cost Rs. 1.5L. I did tend to earlier use the box as I wished, D, S and M modes but post a scare where the car (Gearbox) would repeatedly hang up when on tired to put it into R mode over a couple of months in increasing frequency, I have now limited myself to D mode for most of the time and S very occationally and M (tiptronic) in very very rare cases just to see that it still works in that mode. The confidence in the box is now reduced and the solution it seems is to replace what they call the mechtronic unit (very expensive).

The problem has not recurred for more than a year after I got them to diassemble the entire unit and reassemble the same and set the oil to the exact required level. (Included adding some really expensive oil as well).

I in a later service asked the guys to replace the entire oil and they suggested that since they had last checked the consistency to be fine and had topped it will new oil and since the car was functioning smoothly (without my aggressive use of the various AT features) I let it me as it is.

Wish the DSG boxes were really capable of taking higher levels of stress. I do intend to go back to my earlier way of driving the Laura in the near future, who knows maybe even today. It has been driven sedately too long (considering it is not the primary vehicle it is kind off OK when one can release stress elsewhere.)

The DSG on the Laura has been known to not always respond perfectly in selecting gears and to get a bit confused (if there is such a thing for computers - hang maybe) when giving fast instructions even in S mode (the earlier one also had to cope with lesser available power levels of the 1.9 PD.). That said it is perfect in D mode.

Why the above general gyan:
1) Yep keep harrasing the various dealers for a resolution of the issue while in warranty.
2) When out of warranty handle the car gently resolution at times means very expensive part replacement.
3) Ensure that Oil levels are correctly maintained - Check first time after 50K kms but within warranty period - whichever is earlier.

[vinj14]

This thread tells you eveything you need to know about the problem.
DSG tiptronic issues - BRISKODA.net - The Skoda Forum and Community

From what i gather it could be one of three things:

1) You could have caught the DSG off guard by manually selecting another gear than the car was planning for. If you floor it before the cogs are correctly aligned the clutch will not engage the gear, but rev up in neutral

2) Could be due to false neutrals (where the transmission shifts into neutral by itself) commonly caused by a faulty transmission temperature sensor.

3) Less than the required amount of oil in the transmission.

Explanation 1 would be my guess as many people with the same complaints have had their vehicles checked but no fault could be found. But its still worthwhile to take it to the dealer and ask him to check for the problems 2 and 3.

[.anshuman]

Get the car scanned at dealership, if there is a problem it might show up in the scan. Gears not engaging is a problem, there is no restriction on driving in any mode, if there were any you would it in Owners Manual. Try some other dealership and get in touch with Skoda India.

The kickdown button works even in manual mode, if you press the accelerator pedal all the way down in any mode it will trigger kickdown mode dropping max possible gears.

[.cArMaNiA]

Originally Posted by anandpadhye

Write to Skoda directly and ask for full refund or gearbox change - if they can not fix it. It can be anything - a minor wiring/sendor issue or a mechatronics bug or a clutch problem. Get the root cause from them and a replacement GB if it's a major issue.

Good luck. This is the kind of after sales attitude that ruins what otherwise is a very very capable and high-tech car.

Originally Posted by vinj14

This thread tells you eveything you need to know about the problem.
DSG tiptronic issues - BRISKODA.net - The Skoda Forum and Community

From what i gather it could be one of three things:

1) You could have caught the DSG off guard by manually selecting another gear than the car was planning for. If you floor it before the cogs are correctly aligned the clutch will not engage the gear, but rev up in neutral

2) Could be due to false neutrals (where the transmission shifts into neutral by itself) commonly caused by a faulty transmission temperature sensor.

3) Less than the required amount of oil in the transmission.

Explanation 1 would be my guess as many people with the same complaints have had their vehicles checked but no fault could be found. But its still worthwhile to take it to the dealer and ask him to check for the problems 2 and 3.

Originally Posted by .anshuman

Get the car scanned at dealership, if there is a problem it might show up in the scan. Gears not engaging is a problem, there is no restriction on driving in any mode, if there were any you would it in Owners Manual. Try some other dealership and get in touch with Skoda India.

The kickdown button works even in manual mode, if you press the accelerator pedal all the way down in any mode it will trigger kickdown mode dropping max possible gears.

Originally Posted by Swanand Inamdar

Carmania: Your car still is in warranty. Try and speak to them on a gear box change. In fact, be pretty adamant. If the dealer doesnt give in, write to Skoda India.

Sorry to hear about a new car developing this problem, mate. I feel the pain.

Actually this problem is from the time of delivery itself. Initially the gears slipped twice in Manual mode a week after delivery, but then i thought i might have done some mistake in shifting to Manual mode as this is my first AT. So days passed & i forgot to drive in manual mode for another few weeks. So when i was fully comfortable with D & S modes i tried using manual mode frequently & then i was confirmed that there is some problem with the GB.

I have shown the car to the dealer 3 times in last 1 month. Initially they were not convinced about this problem. When i went to the dealer for the first they TD the car for around 20kms but it dint occur even once(As i told you it disengages only when it shifts down automatically, so to get the gears to disengage one has to be patient enough to let the car slow down after 6th gear is engaged & try accelerating whenever it shifts down till 2nd gear).
So on the way back to the workshop i took over from the Skoda Rep & i was driving the car to show them how it occurs. To my good luck it got disengaged two times in 4th & 3rd gear. Skoda guys were convinced with the problem & they put the car for scanning on VAG-COM software. After 2 hours full scanning & resetting all the default settings, they again TD the car & the gears again got disengaged 3 times in a 30 km long TD.

Again the car was put on VAG-COM, this time they lifted the car on hydraulic jack with engine running & started to record all the parameters in D mode,S mode & Manual mode. They made a detailed report of the same & forwarded the matter to the technical department of the company(i guess to aurangabad). Nothing abnormal was found in all the scans. Dealer said that this is for the first time they have seen such type of problem with DSG.

After 3 weeks i called up the dealer, they informed that company wants me to drive another laura of 2011 model with DSG in manual mode. They were under impression that this issue would be common with all lauras if driven in manual mode(As per them no one drives DSG in manual mode for so long).
I went to the dealer the very next day, they offered me Laura DSG 2011 model owned by company. Its odometer read 11k. I TD the car for around 30 kms & the gears were shifting down smoothly, gears of this car never got disengaged. Then the skoda guy also drove that car & he also found it normal in manual mode.
After this again the report was made & again forwarded to the company.

2 days back i got a call from the dealer that some technical engineers from Skoda India are coming to delhi to see my car, so they requested me to send the car to their workshop.
Yesterday the car was send to the workshop at 9am, they checked up everything they could till 5pm, could not find any fault. Again the detailed report was made & they handed over the car at 0630pm.
Tech people from skoda india were also convinced with the problem. They told they will come up with some solution soon & they might also change the Gear Box.

I guess problem is with the inbuilt computer of DSG. Will keep you guys updated.

[anandpadhye]

Awesome.
First of all, congratulations for folllowing up with clinical precision and ensuring the service guys can reproduce the problem.

And it's really a relief to know the service guys did what was expected and now the company is listening and looking into it promptly.

Waiting eagerly on what comes out.

[Vid6639]

It's sad that you have had a problem this early but I'm kinda impressed with Skoda's response. Till now they weren't even responding but in your case they have done pretty well by offering another Laura and acknowledging the problem.

We all know that the DSG is problematic but earlier they weren't even doing anything about it. Looks like this is a step in the right direction and there is light at the end of the tunnel.

[vinj14]

Carmania....I'm here to give you company buddy. After reading your post I decided to try the manual mode for a long period to see if I have the same issue and much to my astonishment ( and disappointment :(..) it happened! So I'm anxiously waiting to see what the skoda chaps do so that I can get the process started here as well.

[.cArMaNiA]

Originally Posted by vinj14

Carmania....I'm here to give you company buddy. After reading your post I decided to try the manual mode for a long period to see if I have the same issue and much to my astonishment ( and disappointment :(..) it happened! So I'm anxiously waiting to see what the skoda chaps do so that I can get the process started here as well.

Oh ho,,,i dont understand how to react on this mate. As i told you this problem doesn't effect normal drive in D & S mode, so we can manage with it, but on highways on long drives like i did 2 weeks back, one definitely feels like running in manual mode after getting bored in D & S mode & then it feels irritating when the gears slip. Otherwise i was comfortable before the trip as i hardly used manual mode in normal driving.

I think your car would also be having this problem from the time of delivery, but you dint happen to figure it out before. Anyways, in which gear did your cars gear slipped & how often.(does it happen in similar way as in my car)

In my opinion all bhpians over here who own laura DSG facelift should try running their car in manual mode to see who all face this issue.

[vinj14]

I've never driven it on manual mode for a long period (max ten mins). So after your post I drove for around twenty mins at a stretch on manual mode and it finally happened. I'm irritated but not very upset as I only tend to use my paddles which temporarily overrides the auto box on D and S. Still if it's a problem with the gearbox I better get it sorted...