[thanixravindran]

Originally Posted by Nano45

@ Aroy Sir, does the manufacturing date matter for AC? I spent three days across multiple stores and observed that nobody cares about the manufacture date during delivery. People are literally taking whatever the store gives them, the oldest being from December 2023 and the newest being from February 2025. Upon asking the store managers about it, they stated that it is irrelevant since warranty claims are based on the billing date.

What's your view on this?

I generally want my devices or automotive vehicles to be fresh, not too bothered for manufacturing defects but mainly the way they are stored by the dealers. In Chennai, we have rains and sometimes floods between Oct to Dec and the storage solutions are not great for cars or FMCG, to put it mildly. Electronics (sans battery) are typically tolerant to higher temperatures during storage but not so for moisture and water. So I generally buy in dry season and insist to get fresh devices. For battery, it will always be fresh stock so that self discharge however small is avoided. I don't mind losing some discount over it.

For ACs, the star rating is based on the model year as it gets better each year. So 2023 manufactured AC may be having 5 star rating of that year model or may be 2024 model due to production and logistics. It cannot be 2025 model 5 star rating. So better check model year and take latest piece if possible.

For Voltas warranty, please ensure brand installation with stabilizer, follow the service schedule and ensure you have the bill safe. I think it is still 6 months interval with service cost of 500 + GST with first 2 services free. They just clean dry clean the IDU for this price. It may appear rip off but it is a small price for peace of mind.

Check whether you can have an MOV protection added to the AC plug point to have added protection depending on power quality in your city/area.

[yedukrishnan199]

Originally Posted by jomyboy

I thought Croma only had ZipCare as its warranty partner, costing about 10k. Are we even living in the same India?? I just paid 42K for 1 ton 5 star with comprehensive.

To add to that, since I bought it from Croma, the installation was free along with the stand as well. That was something I didn't expect.

Now coming to your situation, during the summer time, most brick and mortar stores tend to overcharge and quote ridiculous prices for ACs. A thorough check online and with other stores which have an online presence like Croma, Reliance Digital, Vijay Sales etc would provide an insight into the right price. Moreover, prices vary depending on the brand. Brands like Daikin, LG, Panasonic are sometimes priced near the 40k mark, but 42k for a 1 ton 5-star is just plain ridiculous unless it is a Smart AC with Wifi connectivity and the latest features 2025 model from Panasonic, a new model from Daikin or even LG.

Hope this helps and do look into these matters the next time you or any of your friends purchase an AC

[Aroy]

Originally Posted by Nano45

.................

It's a brand warranty from Voltas but with lot of conditions. I am attaching the image of what they advertise Attachment 2745116

vs actual terms and conditions for comprehensive warranty.
Attachment 2745117
Pardon me for the poor quality image.

Interesting extended warranty. I still prefer LG extended warranty, even though it costs 10K (8k if you are a long time customer).

What LG extended warranty has that Voltas does not
. 2 Services (min) every year. More if there is a minor problem.
. Gas, Radiator and metal parts all covered.

some plastic parts are not covered.

[Aroy]

Originally Posted by Nano45

........................................
@ Aroy Sir, does the manufacturing date matter for AC? I spent three days across multiple stores and observed that nobody cares about the manufacture date during delivery. People are literally taking whatever the store gives them, the oldest being from December 2023 and the newest being from February 2025. Upon asking the store managers about it, they stated that it is irrelevant since warranty claims are based on the billing date.

What's your view on this?

As far as I know, the warranty starts from the date of Purchase, as shown on the invoice of the seller (the billing date).

[rajaramgna]

Originally Posted by sandeepmohan

Its an AC. Not a Rolex hulk wristwatch!
Whenever a Sales agent talks to you like this, walk away. It will ensure they drop the price even further. Cause if it is indeed the last unit, they would ideally want to get rid of it, which puts the ball in your court. Not theirs.

Yes, rightly mentioned. But when it comes to purchases, its the same hurry both with my dad (for the new car we bought) and my wife for the AC.

I was indeed pushed to make the purchase and later, after installation, noticed an issue - external damage to Outdoor unit (Image attached). AC works fine though.

But when the indoor and outdoor units were delivered, manufacturing month was different for both - May 2024 for Outdoor unit and Aug 2024 for Indoor unit. Salesman mentioned 2025 model

We made the purchase at Girias, Tirupur. Another shocking incident was the sales guy requested my phone. I did not hear him properly and mistakenly handed my phone, but then saw him few seconds later, was about to add a 5 star review mentioning his name with poor English. Later I saw their 5 star reviews were mostly in similar poor English. This
was alarming and such a bad business tactic to see.

I saw here in the forum that purchase experience at Croma was good.

[sandeepmohan]

Originally Posted by rajaramgna

I did not hear him properly and mistakenly handed my phone, but then saw him few seconds later, was about to add a 5 star review mentioning his name with poor English. Later I saw their 5 star reviews were mostly in similar poor English

Unbelievable! Delete the review.
You must address such sort of antics right away with the Sale person.

[satya_ip]

Dear All, I have shortlisted Daikin 1.5 ton 3 star AC as it fits my usage requirements (limited daily 3-4 hours and yearly 3-4 months use) in Pune city. Few of my friends also have recommended to go for Daikin only (in the 35-40k range). I checked Daikin India's site and found 3 variants of the same, ATKL50U, FTKL50U, MTKL50U.

I compared them on their site to check the similarities and differences but that didn't help much.

I watched many YouTube videos also to understand more about it but didn't find them reliable or really trustworthy.

Then finally I turned to the new smartest tools ChatGPT and CoPilot. Trust me, I feel they both don't know . God knows who trained them . I have shared the screenshots of the same prompts I used to enquire about the above 3 AC series.

Someone may think that I am going in too much details but believe me my curiosity has increased multifold after getting contradictory answers from the AI models.

Someone who knows about which one to go for out of the three models, please help me in finalizing it.

[neeraj0272]

Have you tried calling or chat on whatsapp with Daikin customer care helpline?

[SRS]

Originally Posted by satya_ip

Someone who knows about which one to go for out of the three models, please help me in finalizing it.

Only difference: GTK -- doesn't come with pipes and connecting cables, MTK -- matte finish, pipes and cables included, FTK-- glossy finish, pipes and cables included, don't know about ATK.