Getz Prime 1.5 CRDi - Bright Silver EDIT: 74,000 kms update

undead · 13th October 2008, 16:56

Status :
The service guy told me that the car would be ready by today morning. But it wasnt ,as the Drive Shaft has not arrived. He told me that it would arrive today , but it didnt. I called him up today evening and he says that the Chennai plant doesnt have the drive shaft for this car and either it has to be imported from Korea or removed from a new car.

white_vdi · 13th October 2008, 20:26

What the hell!!!

after full two weeks they realized that? you cant wait for them to import it from Korea. be adamant that they take it off from a new car and get yours ready asap. is this some stupid mom n pop store that they dont know whats in stock and whats not.
was waiting for your update for soo long now. anyways all the best dude!!

ph03n!x · 14th October 2008, 03:24

Undead - see if you can call up HMP Chennai (you bought the car here, right?), talk to someone you are acquainted with and ask about whatever is delaying your car from being back on road. That may give you an idea...

undead · 14th October 2008, 07:01

Quote:

Originally Posted by ph03n!x

Undead - see if you can call up HMP Chennai (you bought the car here, right?), talk to someone you are acquainted with and ask about whatever is delaying your car from being back on road. That may give you an idea...

Well, I am going to the service centre today to have a look. Lets see whether he can give me some good signs . Before calling HMP , shall I mail to the Hyundai Customer Service Directly ?

ph03n!x · 14th October 2008, 07:27

Quote:

Originally Posted by undead

Well, I am going to the service centre today to have a look. Lets see whether he can give me some good signs . Before calling HMP , shall I mail to the Hyundai Customer Service Directly ?

Ummm... It is upto you - i am not sure how the customer service can be of help, HMP should know if they have something in stock in their service, and if it is not, how long will it take to procure it. But then, Customer Service too may have some kind of a central database to look things up - so why not both??!

And i think "Importing from Korea" is a bag of chaff - the car is manufactured here, and i dont think something like the drive-shaft alone will be an imported component.

s0uljah · 14th October 2008, 09:42

Hardly anything but the engine is imported anymore.

undead · 15th October 2008, 06:49

I went to the workshop to check out the car. He said the drive shaft hasnt arrived . I went and asked the parts manager and he said the consignment has arrived from Delhi in the morning itself and scolded that guy incharge of not knowing it. I got little angry on the guy incharge and told him to get the car readied by today evening. So (i hope) today evening i will be getting my monster back.

hemanthisgreat · 15th October 2008, 07:44

Quote:

Originally Posted by undead

I went to the workshop to check out the car. He said the drive shaft hasnt arrived . I went and asked the parts manager and he said the consignment has arrived from Delhi in the morning itself and scolded that guy incharge of not knowing it. I got little angry on the guy incharge and told him to get the car readied by today evening. So (i hope) today evening i will be getting my monster back.

Ask the service center guys to return all the parts which were replaced to you, so that you know that they were really replaced.

undead · 15th October 2008, 08:02

Quote:

Originally Posted by hemanthisgreat

Ask the service center guys to return all the parts which were replaced to you, so that you know that they were really replaced.

I thought the old parts will be given to the insurance company by the dealer. Or do i have to get them from the dealer and later give it to the insurance company ?

hemanthisgreat · 15th October 2008, 08:40

Yes they are supposed to be given to the insurance companies, but usually what the insurance company does is dump the stuff on you and deduct some amount from your final bill as salvage. ie you are supposed to take the stuff. End of the day what most people do is leave the stuff in the service center itself.

undead · 15th October 2008, 18:50

Went to the service centre to take delivery of the car. I was little disappointed with the work . The bonnet was not properly aligned with the fender. The polish wasnt done properly. I pointed him all that and he said , he will do it in half an hour. I said , you take some time and do the work properly and will take the car tomorrow morning. The final bill will be around Rs.70000.

undead · 17th October 2008, 19:06

I got my monster back .
The final bill came to Rs.67500.
Fitted Hella Redgrill Horns.

Getz Prime 1.5 CRDi - Bright Silver EDIT: 74,000 kms update-dscn0653-medium.jpg

The original grill mesh is cutted and fitted back

Getz Prime 1.5 CRDi - Bright Silver EDIT: 74,000 kms update-dscn0654-medium.jpg

The broken alloy.

Getz Prime 1.5 CRDi - Bright Silver EDIT: 74,000 kms update-dscn0656-medium.jpg

undead · 17th October 2008, 19:13

Finally!! Changed the tires.
BF Goodrich Gforce Sport
195/60 R14
Rs.3500 per tire.

Getz Prime 1.5 CRDi - Bright Silver EDIT: 74,000 kms update-dscn0661-medium.jpg

Getz Prime 1.5 CRDi - Bright Silver EDIT: 74,000 kms update-dscn0660-medium.jpg

My views on the change of tires :
1. The wheelspin is no more, which i had with the stock tires.
2. The steering is very slightly heavy (not much difference though)
3. At 140kmph , the car is stable .
4. Couldn't comment about the tire noise and also the comfort levels now.
5. Braking at high speeds is good .
5. Overall , the change is good for me . At Rs.3500 per tire , i feel its good value for money.

white_vdi · 17th October 2008, 19:29

Yippie she is finally home!!

congrats undead and hope the quality of repair work satisfied you.
enjoy and drive safe!!!

ph03n!x · 18th October 2008, 05:02

Congrats buddy - drive safe [

].. No hurry is worth the pain of seeing her hospitalized!!!

13th October 2008, 16:56	#541
undead Senior - BHPian Join Date: Jan 2008 Location: Bhavani - Komarapalayam Posts: 1,194 Thanked: 181 Times	Status : The service guy told me that the car would be ready by today morning. But it wasnt ,as the Drive Shaft has not arrived. He told me that it would arrive today , but it didnt. I called him up today evening and he says that the Chennai plant doesnt have the drive shaft for this car and either it has to be imported from Korea or removed from a new car.
	() Thanks

13th October 2008, 20:26	#542
white_vdi BHPian Join Date: Sep 2008 Location: new delhi Posts: 856 Thanked: 38 Times View My Garage	What the hell!!! after full two weeks they realized that? you cant wait for them to import it from Korea. be adamant that they take it off from a new car and get yours ready asap. is this some stupid mom n pop store that they dont know whats in stock and whats not. was waiting for your update for soo long now. anyways all the best dude!!
	() Thanks

14th October 2008, 03:24	#543
ph03n!x Senior - BHPian Join Date: Jun 2008 Location: Coimbatore Posts: 2,604 Thanked: 6,165 Times	Undead - see if you can call up HMP Chennai (you bought the car here, right?), talk to someone you are acquainted with and ask about whatever is delaying your car from being back on road. That may give you an idea...
	() Thanks

14th October 2008, 09:42	#546
s0uljah Senior - BHPian Join Date: Feb 2006 Location: BLR Posts: 2,222 Thanked: 26 Times View My Garage	Hardly anything but the engine is imported anymore.
	() Thanks

15th October 2008, 06:49	#547
undead Senior - BHPian Join Date: Jan 2008 Location: Bhavani - Komarapalayam Posts: 1,194 Thanked: 181 Times	I went to the workshop to check out the car. He said the drive shaft hasnt arrived . I went and asked the parts manager and he said the consignment has arrived from Delhi in the morning itself and scolded that guy incharge of not knowing it. I got little angry on the guy incharge and told him to get the car readied by today evening. So (i hope) today evening i will be getting my monster back.
	() Thanks

15th October 2008, 08:40	#550
hemanthisgreat BHPian Join Date: Jul 2007 Location: Bangalore Posts: 594 Thanked: 51 Times View My Garage	Yes they are supposed to be given to the insurance companies, but usually what the insurance company does is dump the stuff on you and deduct some amount from your final bill as salvage. ie you are supposed to take the stuff. End of the day what most people do is leave the stuff in the service center itself.
	() Thanks

15th October 2008, 18:50	#551
undead Senior - BHPian Join Date: Jan 2008 Location: Bhavani - Komarapalayam Posts: 1,194 Thanked: 181 Times	Went to the service centre to take delivery of the car. I was little disappointed with the work . The bonnet was not properly aligned with the fender. The polish wasnt done properly. I pointed him all that and he said , he will do it in half an hour. I said , you take some time and do the work properly and will take the car tomorrow morning. The final bill will be around Rs.70000.
	() Thanks

17th October 2008, 19:06	#552
undead Senior - BHPian Join Date: Jan 2008 Location: Bhavani - Komarapalayam Posts: 1,194 Thanked: 181 Times	Got my Monster back I got my monster back . The final bill came to Rs.67500. Fitted Hella Redgrill Horns. The original grill mesh is cutted and fitted back The broken alloy.
	() Thanks

17th October 2008, 19:13	#553
undead Senior - BHPian Join Date: Jan 2008 Location: Bhavani - Komarapalayam Posts: 1,194 Thanked: 181 Times	Finally the Tires!! Finally!! Changed the tires. BF Goodrich Gforce Sport 195/60 R14 Rs.3500 per tire. My views on the change of tires : 1. The wheelspin is no more, which i had with the stock tires. 2. The steering is very slightly heavy (not much difference though) 3. At 140kmph , the car is stable . 4. Couldn't comment about the tire noise and also the comfort levels now. 5. Braking at high speeds is good . 5. Overall , the change is good for me . At Rs.3500 per tire , i feel its good value for money. Last edited by undead : 17th October 2008 at 19:14.
	() Thanks

17th October 2008, 19:29	#554
white_vdi BHPian Join Date: Sep 2008 Location: new delhi Posts: 856 Thanked: 38 Times View My Garage	Yippie she is finally home!! congrats undead and hope the quality of repair work satisfied you. enjoy and drive safe!!!
	() Thanks

18th October 2008, 05:02	#555
ph03n!x Senior - BHPian Join Date: Jun 2008 Location: Coimbatore Posts: 2,604 Thanked: 6,165 Times	Congrats buddy - drive safe [].. No hurry is worth the pain of seeing her hospitalized!!!
	() Thanks