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Hi sporteco1.5drgn,

I am also facing this issue with my 2019 Dragon ES. And I see a sudden power loss as well along with the message. But, the problem is that this is not happening frequently and I think I may not be able to re-produce this issue at the time of Service Centre investigation.

Did you get this issue resolved? If yes, could you please share the details?

Thanks!!

AES Bi-LED projectors are perfect fit as fog lamps for pre facelift ecosport, I have installed them on my 2015 ecosport , they costed about 8500/- , they can be cycled through three colour temperatures of 3000k, 4300k, 5000k . Been about 7 months no issues so far.

Are these available online? If yes can you provide the link for the same?

Try this website, http://blaze-india.com/. You can contact Amit from blaze India on +91 98714 90280. There are some diy threads here on team bhp for installations of these projectors . I have done it myself took about two hours , you can have them installed at any car accessories so for about 500/-

Long post warning

Door actuator getting triggered automatically

Car: 2018 EcoSport D MT 100 HP T+

Background
10 days back I got to know that the car battery is weak (ABS/Brake malfunction warning on starting the engine after 10-12 hours gap). After a gap of 4-5 days I got a warning regarding weak key fob battery. Next day morning the request sensor on the door handle did not work for unlocking the door. I used the button on the key fob to unlock the door, which worked at one go. Now I don’t remember whether I used the request sensor on the door handle or key fob to lock the door after 1.5 hrs drive (25 kms). In the evening I replaced the key fob battery but still the request sensor did not work - it was working randomly for both lock/unlock. Thinking it to be an issue with key fob I tried the spare one. The door handle sensor did not work and neither did the buttons on the key fob to unlock. Guessing a drained battery I used the physical key to open the door. When I put the car into ACC I got a warning regarding weak battery.

Checked the voltage of both key fob’s battery and it was 3V. The new battery showed a voltage of around 3.4V hence replaced with the recommended type CR2032 for both key fob.

Issue
Both the door handle sensor work randomly with any of the key fob. The strange/weird situation is that if I pull the rear door handle or hover the key around the rear door handle after the car is locked (using sensor or key fob), the door actuator keeps on locking/unlocking for few times.

My observation
If the door handle request sensor does not execute the command to open/close door, then the door actuator gets triggered. For e.g. let’s say, I used the door request sensor 10 times to open/close and there were 5 failures. Then I use the key fob to lock the car and when I pull the rear door handle (I have mostly used the driver side) or hover the key around or behind the door handle the actuator keeps on triggering.

Work carried out

1. Car battery replaced - ford genuine
2. Key fob batter replaced - ford genuine
3. Body Control Module (BCM) & Powe Control Module (PCM) updated. There were some BCM errors - I don’t have the details/codes.

Next action
Key Module update - unfortunately I did not carry the spare key fob.

The technicians at Ford service are clueless and they don’t have a definite plan of action. At one point of time I was asked to go for door handle request sensor, but the senior technician advised that to be a last resort - thank you.

However, both the sensors failing at the same time is a remote possibility and hence I am not convinced with the door handle request sensor failure theory - I may be wrong. Also, what is the possibility of anything going wrong this way if both the car and key fob battery being weak at the same time.

Can this be a rodent issue, though my car does not have any signs of attack. Also this issue coincided with weak battery issues.

Need help from experts to sort this out. Any pointers for getting to the root cause will really help.

Update: 20/Jan

The issue seems to have self healed - quite weird:Shockked:. I noticed this when I was about to take my car for key fob update.

Quite surprising, actually no, given some of the quirks of EcoSport.

1. “ABS/Brake malfunction” error on the console when the car battery is weak.
2. After replacing car battery, the air is directed towards leg or the fan speed will be slow. It seems like the A/C system reads/senses/gets a lower temperature from the cabin than it actually is. Gets resolved after driving 15 to 20 kms.
3. If the driver side window switch is disconnected from its socket, auto up of window will not work. It needs reprogramming - open, close, open, close and without releasing hold the switch for 30 seconds.
4. And the above one.

Ford owners in NCR, what is the best Ford ASS at the moment in Delhi/Gurgaon/ Noida?
I tried the one in Okhla and it was a bad experience. Any other leads? Need some body work and sort out a few rattles.

My experience with Noida Ford was really good.
However, they are now closed, and replaced by Shree Pawan Ford, which is also good. May be, you can give this one a try.

Yes, Noida Ford was good but have not heard great things about Pawan.
I also had great experience with Harpreet in Delhi but the last time I went to the Okhla one, it was quite bad.
Seems like it is a pain to maintain a Ford at an authorised ASS in NCR now.

Hi typlo, that’s some amazing work, It would be super helpful if you could share the process please and the link to buy this carlinkit adapter. Very keen to try this out, thanks 😊

Excellent job. :thumbs up
One of the personal reasons why I didn't buy an EcoSport and you have just solved a big problem for many owners.
Please do share this entire process in a separate post.

I have had an ambivalent experience with Pawan Ford for 2 yrs in running. They definitely are careless in their work and lack attention to detail.

I had moved to Indirapuram last year and had 8th year service & Bodywork done at Pawan Ford, Sec-63. This year's service, along with some bodywork under insurance, was done again with them just last week.

In previous 3 services with Tanish Ford, Gurgaon I did not have to actually worry about much and issues were always resolved adequately. Except one issue, drop in mileage - which they had no solution to in last 2 yrs. Mileage had dropped to 10.5/11 from earlier 14/14.5.

Dont remember much from first service with Pawan Ford except that mileage improved to 13.5 after service. However, they could not tell what was the issue and how they improved it. Few issues I faced/ noticed after service which shows their lack of focus on detail & finish.
1. Steering wheel was not aligned straight. When highlighted, service engineer was like its wheel alignment issue. Pointed out that alignment and balancing was done with them, he changed tune and corrected the issue but gave no explanation.
2. Asked for Balancing and alignment report - none was shared and they said it is not generated. Hence, opted out of it this year.
3. Prominent splotches of Paint sprays from bodywork were there on rear window, seat cover and inner door panel - from bodywork that was done. Even after pointing out, they just cleaned out ones I had pointed out and did not check up across.


This year, I wanted to try out Gautam Ford for service. However, convenience trumped as Pawan Ford lies midway between my home and office. This yr again had regular service and some bodywork. Besides, had a few issues AC had stopped working, driver side buttons for rear windows were acting iffy. No major work done, no major hiccups. But again, smaller irritants.
1. First Bill raised for service was of 7k. When asked for details of needless charges, it was immediately reduced to 4.6k (parts+labour+Tax)
2. Same with bodywork under insurance. Rearview mirror changed when it was not even part of claim and additional charges was being billed. Once pointed out, it was removed from bill. I did not see any work at all done on rearview mirror.
3. When delivering they had not checked Key was not working and programming was out. Or did not bother to inform. I also faield ot notice as key was already in the car. Had to go next day again for this.
4. More seriously, Soon after leaving car started jerking violently and engine light came on. Had to leave it again at night with them and go back 3rd time. Water had seeped in somewhere during washing and they failed to check that it was running properly even after car being with them for 5days.
5. Above all, They repeatedly called up asking for 10 rating in Ford service feedback. And then had gall to ask me to share link with them so that they can fill feedback themselves.

I would definitely want to try some other service center next time. Or hear experience from other service centers in Noida/ Ghaziabad.

Thank you for your thorough reply. I suppose I will take my car to Tanish Ford then, even though it's a couple of hours away, you and another bhpian have had positive things to share about them hence I will go for them.
I need to get rattles fixed and some minor body work done.
What's frustrating is that Ford had the best service out of all main stream manufacturers before exit and now it seems to be like Tata.
I had a meh experience at harpreet Ford in Okhla, and I gave a negative rating too but no one from Ford called me back.
It felt like they had way too many cars for the size of the place. Another frustrating thing was that Ford doesn't have the service history for my car anymore.. apparently there is no cloud data now and I can't see the history of work anymore. :mad:
I will look for a FNG after this.

I'm facing the same issue on my 2020 Diesel Ecosport. But the bush is different from prefacelift and isn't available since October 2023. The ASC is clueless on when the parts will be available to resolve it. Pathetic state of customer service when they can't even provide a timeline for a bush.

Anyone else facing this issue or any leads on where we can get the sparepart in Chennai?

Hello there,
I have faced this issue multiple times in my Fiesta over the years, and have always been able to source the part easily. Although, I didn't require it any time in the last year.

You can try at SMP Auto parts behind Express Avenue mall.


Additionally, you can try at Sujay Automobiles in Pudupet, which is around 200 metres from Pudupet police station. I don't have pictures of that place, but I managed get a snap from Google maps.

Screenshot from Google Maps


Hope this helps.

Thank you.