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Old 27th June 2019, 12:38   #166
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Default Re: Ford EcoSport S (1.0L EcoBoost) : Official Review

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Originally Posted by pavanth View Post
I must say, I’m not very fond of the new 16” alloys, but at least it puts my mind at peace(after reading about the notorious low profile tire issues). Otherwise, the S trim remains unchanged except for the price drop. I haven’t found anything that’s missing from the 2018 ES S. I feel that this has more VFM now!
Congrats mate. 16 inchers look no lesser and the ride with the 16s must have become plusher.

Are these alloys completely in gun metal colour or do they have a silvery finish on the inner flowery spoke?

I am awaiting the new stock in my city to book a White ES S D.

Last edited by hydraulicsteer : 27th June 2019 at 12:48.
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Old 27th June 2019, 13:54   #167
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Default Re: Ford EcoSport S (1.0L EcoBoost) : Official Review

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Originally Posted by hydraulicsteer View Post
Congrats mate. 16 inchers look no lesser and the ride with the 16s must have become plusher.
Thank you! And yes, the ride is definitely better than the TD vehicle that had 17 inchers.

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Originally Posted by hydraulicsteer View Post
Are these alloys completely in gun metal colour or do they have a silvery finish on the inner flowery spoke?
I think the hexagonal profile alone has been machined to bring out the inner ‘silvery’ colour after which it has been buffed to bring out a polished and smoother surface throughout. Now that you’re asking me, I’m curious and I want to have a closer look for reconfirmation.

Hope you get yours soon! Cheers.
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Old 7th July 2019, 17:40   #168
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Default Re: Ford EcoSport S (1.0L EcoBoost) : Official Review

2nd Service Report - 10000 kms

Completed the second free service on my Ford EcoSport S (1.0L). Took it to the nearest service center at Kudlu Gate, Bangalore. Met a service advisor, Mr. Pasha. He came up with an estimate that included the following

1. Engine Oil
2. Oil Filter
3. Gasket Drain Plug
4. Wash Fluid Pouch
5. Wheel Balancing & Alignment

I knocked off the last item because I got it done outside a few weeks earlier. He told me that doing it outside might void the warranty on my tires. I told him that I didn't believe in such nonsense and he quickly steered away from the topic. Item 4 (wash fluid) was the other one that looked unnecessary, but seeing that the cost was just Rs. 50, I decided to keep it.

The final estimate came to Rs. 2500 and change. As I was waiting in the customer lounge, I remembered that Ford's website had this service promise that calculates exactly how much you would have to pay for each service. After getting the Wifi password & keying in my inputs, this is what I got

Ford EcoSport S (1.0L EcoBoost) : Official Review-screen-shot-20190707-5.23.41-pm.png

The total estimate including taxes came to Rs. 1441. Given there was a big difference of over Rs. 1000, I called back the service advisor (Pasha) and asked him to explain. He tried dodging stating that it didn't include taxes, even though the website clearly indicated otherwise. After a while, I told him that I would take it up with Ford customer care, and he simply asked me to go ahead. At this point, I knew I was dealing with an amateur.

As I was about to leave, I decided to take one last shot, and asked for the branch manager. Mr. Tharesh told me that he would look into it. After a few hours, Tharesh calls me to assure that he would revise the estimate to match the online version. Not bad, saved over Rs. 1000. I'm wondering how many others would not have taken the trouble to check the online quotation first. It also lists the exact repairs that need to be carried out at each service. I'm glad that Tharesh was reasonable & I hope the other service advisors at the center will learn from his example.

Car is working fine except for one niggle. I hear a rattling sound in the front of the cabin when the road has even the slightest unevenness (which is almost anywhere in Bangalore). This is a bit annoying when I'm not playing any music. I'm not sure if its because I rotated my tires after wheel balancing & alignment. I did report this during 2nd service, and they claimed to have replaced the rear suspension under warranty, although the service bill has no mention of it. Pondering whether I should take the vehicle back to the service center for further investigation.
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Old 7th July 2019, 22:42   #169
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Default Re: Ford EcoSport S (1.0L EcoBoost) : Official Review

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Originally Posted by justchells View Post
The total estimate including taxes came to Rs. 1441.

I'm wondering how many others would not have taken the trouble to check the online quotation first. It also lists the exact repairs that need to be carried out at each service.
+1. My 2nd service cost me ₹1426 with all the points you've mentioned without the wheel balancing/alignment. Ford's service promise is a really good place to check the service cost and it's even advertised in the service stations.
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