[himanshugoswami]

Originally Posted by giri1.8

First they advertise their car's high-speed stability extensively, now they blame the customer for doing sane speed on the highway! Does this mean it's dangerous to drive the new Scorpio N above 100km/hr?

Most disgusting part about this is revealing customer's personal data collected using connected car tech, did they get the customer's consent before doing this?

Not advocating on Mahindra's behalf, but what personal data have they revealed? personal data means name, age, gender, contact details, aadhar and PAN under the data privacy law.

Yes M&M needs to do more, but let us at least appreciate the fact that an OEM has stepped forward and taken a stand on the issue publicly.

The forum and Net is replete with owner woes with Jeep, Hyundai, Tata etc, but those OEM have never acknowledged issues publicly (in fact with jeep, not even one on one as I have personally suffered) or taken a public stand.

[Rahkehs]

Point 2 & 3 of M&M Official Statement mentions that the cause of wheel detachment was collision with Steel Guard which penetrated the car and cut off the front whee joint.
Enquiry/discussion should be done on whether Joint Failure caused the accident as claimed by the owner or collision with Steel Guard caused the whee detachment which M&M claims.
Till proper investigation is not done by a Neutral expert it’s not wise to blame Mahindra.

[master uio]

Originally Posted by giri1.8

First they advertise their car's high-speed stability extensively, now they blame the customer for doing sane speed on the highway! Does this mean it's dangerous to drive the new Scorpio N above 100km/hr?

Most disgusting part about this is revealing customer's personal data collected using connected car tech, did they get the customer's consent before doing this?

Super Points. They rubbed in the high-speed ride dynamics and stability and now a base hatchback highway speed becomes high speed. 65-70 mph or 120-130 Kmph or way more in cruising speed is expected of this category of vehicles to be competent globally and on new Indian highways as well.

The data collection/mining is whole another issue.

[Sidban85]

With connected tech, Ola had shared even more data from a rider's accident than Mahindra did. I don't know the legality but I wouldn't strictly call it PII.

But as already pointed out by many, the answers seem vague and if after such a long period, they don't have more concrete answers, I won't give Mahindra the benefit of doubt.

Leave alone user complaints, even in ANCAP, one of seatbelt parts fell off.

They wouldn't have been thus casual if this happened in Australia.

[master uio]

Originally Posted by Rahkehs

Point 2 & 3 of M&M Official Statement mentions that the cause of wheel detachment was collision with Steel Guard which penetrated the car and cut off the front whee joint.
Enquiry/discussion should be done on whether Joint Failure caused the accident as claimed by the owner or collision with Steel Guard caused the whee detachment which M&M claims.
Till proper investigation is not done by a Neutral expert it’s not wise to blame Mahindra.

From the front wheels popping off at parking speeds and more than a couple of other incidents of the same nature, it is obvious that there is a weakness (Design Flaw or Manufacturing Defect) or improper assembly in the Front suspension of the now legendary Scorpio-N. Most of us here like or love Mahindra for their legacy and value for money offerings and the objective of all our discussions is to find the cause and rectify it - So that Mahindra and Mahindra keeps rising not only in India but on a global stage. I have been personally eager to see this on US roads rubbing shoulders with the best and also giving them a run for their money. Lets hope this issue is resolved fast.

[RunGaDa]

Mahindra says 105-122 Imphal likely speed of Scorpio N at the time of impact.
I say does Mahindra make vehicles which with fail 5kmph above the speed limit?
Don’t they have a better frigging sensible excuse than this?
What kind of lowballing is this?!

[master uio]

All Legacy and Our Love for the brand aside, Mahindra must perform or perish. Its survival of the fittest. Saying this to bring closure to myself on this topic - I canceled the booking of my Z8L Manual 4XPLOR. Wheels popping out and suspension shearing off is not acceptable on any vehicle.

After owning 3 generations of Honda Accords 1992, 2009 & 2015, a Toyota Corolla, a Nissan Sentra, Mercedes-Benz W123 300D, W124 E300D, Premier Padmini & 118 NE, Fiat Linea 1.4 Fire, Suzuki Swift 1.3 MJD, 2 Generations of Wagon R's, VW Tiguans (2018 & 2023) & MM 550's (2004 & 2004) Current.
Having also driven 350 different models of cars including the Porsche 911 & Boxster and the Tesla Model S, none of these cars had this sort of issues. There is no excuse for sloppy performance and compromise on Life Safety. It is simply not acceptable.

Even a humble Renault Duster lasts 400,000 to 500,000 Kms without these issues. Mahindra Rise, Really Rise up.

[subuiyer]

Given the number of vehicles and volume of accidents in out country, it is time for an independent, impartial investigation agency that can bring in the rigor akin to NTSB or similar.

Wonder if a simple dashcam would have helped in answering some of the questions raised here on sequence of events.

[ashislakra1989]

Originally Posted by volkman10

Recent case in Tata Nexon.




Attachment 2548804


Link:

These kind of cases are rare in Tata's as compared to Mahindra. I'd say Mahindra need more QC issues sorted in mechanical terms. We've found numerous cases of M&M, their air bags not deploying, wheel getting dislocated much more than Tata.

[bobbyblr]

Originally Posted by himanshugoswami

Official response by Mahindra

https://auto.mahindra.com/-/media/pr...a48e1b29b09a60

In any company official statement there will a Date and the Name of the PRO (Public Relations Officer). These two are missing inside the Mahindra's official statement.

And if Mahindra can release the suspension testing of the Double Wishbone like the one for the 2018-2019 Suzuki 3-Door Jimny and the 2023 Maruti Suzuki 5-Door Jimny as per the below videos would be a relief to the existing customers of Scorpio-N and XUV 700.

Note: Jimny uses 3-Link Rigid Axle Suspension

See from 4:20 to 4:48

https://youtu.be/pEowwrNe6x4?si=QksmMpf-HQ6rH4Up

https://youtu.be/M81ePYrZux4?feature=shared

[d3mon]

Originally Posted by bobbyblr

And if Mahindra can release the suspension testing of the Double Wishbone like the one for the 2018-2019 Suzuki 3-Door Jimny and the 2023 Maruti Suzuki 5-Door Jimny as per the below videos would be a relief to the existing customers of Scorpio-N and XUV 700.

Mechanical components can be tested to kingdom come in pre production phase, but in reality, the challenge is minimizing part to part variance, and catching any big defects during production.

During the manufacturing process, defects can be hidden under the surface, which require techniques like X-ray inspection to figure out. So it's all about quality control of the production processes, and no amount of testing done pre-production can rule out defects encountered during production runs that went unnoticed.

https://www.youtube.com/watch?v=RAto...calServicesInc

.

[Jeroen]

As I mentioned earlier:

Originally Posted by Jeroen

Because if my investigation, for arguments sake, would conclusively show, nothing wrong with this car, it's wheel and its suspension, I would still be crucified. You would not be able to hear yourself think for all the folks shouting cover up all over all social media for weeks to come.

This thread is probably a good indication of how sentiments run in these situations. With no proof, no real understanding what happened, some of our esteemed members have already made up their mind firmly. Maybe I am wrong, but that is the impression I am getting. Apologies if this is not the case.

Mahindra is going to get hammered on social media, including this forum,

QED (Quod erat demonstrandum)!

I do think SS-Traveller made a very good point earlier on. We need to have a better understanding of what happened with the barrier too. Crash barriers are not supposed to impale themselves onto cars. It has happened before, you need to google to find a similar situation and videos. But it does beg the question of how this was even possible.

Jeroen

[Aditya94]

While it is easy to blame car companies for such incidents, Indian companies like M&M and Tata have a lot to do when it comes to Quality, AS&S and transparency. There are too many niggles and issues which are to be sorted, be it mechanical or electrical. Tata and M&M makes really robust and reliable commercial vehicles, but there is plenty to do when it comes to passenger vehicles.

I have the same issue with Maruti also. Extremely Poor build quality and overall a bad package (although a good alternative to two wheeler). Yes, plenty of Indians can't afford bigger cars, but again price is no excuse for quality. Our Ciaz has broken interiors in spite of having run only 22k and costing almost 10L OTR in 2017. I am not a fan of these rebadged Marutis being sold as Toyotas also.

The fact is, there are only a handful of cars where there is quality, good AS&S, reliable and better ownership experience. The cars which come to my mind are Honda City, Hyundai Verna/Creta/Alcazar, Toyota Innova/ Fortuner just to name a few. Ford was a good brand, but their exit left a vacuum in the 4 wheeler market (the likes of Figo and Endeavour were really good cars).

I have mentally decided not to touch a Maruti/Tata/M&M with a 10 feet pole. Nor do I prefer the VWAG where AS&S is still questionable. Hopefully, we get a nice spread of good cars down the lane.

[LIQUID~THOUGHTS]

Owner’s statement/comments on the incident report released by Mahindra.

https://m.youtube.com/watch?v=EmVi1O...93bmVyIGxvc2Vz

[PraNeel]

Here is the latest updates w.r.t. inputs from owner:
1. The connected server shows speed at 50kmph at the time of impact.
2. The owner had crossed 120kmp to check the speed alerts few kms before the speed impact.
3. M&M contacted him only after the YouTube video gained traction.
4. Owner has agreed to give consent to tow the vehicle by M&M for analysis but they keep on denying stating that vehicle has been burnt.
5. M&M has given out the statement based on Data points and not on physical verification.
6. Owner never blamed the dealership for burning the car, but M&M has implied so in their official statement.
7. All the M&M folks who have spoken to owner have claimed that they never reached the accident site / police station, while chap called Ajay has mentioned in the email sent to owner that their third party had reached the spot and shot a video. Owner also mentions that police had informed him that M&M guys were coming for 3-4 days to see the vehicle.
8. Owner is highly suspicions that M&M folks who are in touch with him are not transparent and he doesn't forsees a fair investigation shall be done.

OVERALL - It's the same that I said in my post a few pages ago - An owner already facing physical and financial loss is being harrased further. And companies can get away by making such divertive statements. Over a period of time, things will erase from public memory and owner will be left with a life long injury.

https://www.youtube.com/watch?v=EmVi...l=PrateekSingh