Update on Thursday, 8th October :
I took Hondu for the interior overhaul today. Decided on this place called "Eminent AUTOMOTIVE" as they're supposed to be car upholstery experts and having seen their work on Instagram and Facebook, it seemed like a better place than the usual plethora of car accessory shops in Karol Bagh. They also had a studio where cars can be parked and worked on. I called them up a day before and booked a slot for Hondu.
Eminent Automotive :
Facebook -
https://www.facebook.com/eminentcarseatcover/?ref=py_c
Google -
https://g.page/eminentcarseatcover?share
Reached there at 9:55am sharp (they open at 10) and managed to get Hondu inside the shop (after a lot of careful manipulation). The shop is a narrow service lane with lots of two-wheelers parked around haphazardly and the approach to the shop has a steep incline with sharp stairs on both sides.
Hondu inside the shop (notice the narrow incline) :
I parked inside and waited for the workers to arrive (they started coming in around 11am) and in the meanwhile took some nice shots of Hondu along with the Funky themed walls :
Doesn't she look amazing?
Moving on, I talked to one of the workers asking for the owner Akshay and he informed me that the owner hasn't been coming for the week as they were expanding and he was busy. I was surprised because I'd had all my prior communication with him (we'd even talked in the morning) and now I had to basically start from fresh to explain my requirements to the worker. Decided on the following work - Seat covers, Steering wrap, Gear boot change, Door Pad trims and Armrest(s). I was quoted 10k for the total job but brought it down to 8.5k after a little negotiation with Akshay.
The workers then started dismantling the interior trim :
I tried staying away from them as none of the workers were wearing masks or following social distancing norms. I also didn't like the fact that they were quite rough in handling the interior trims.
Meanwhile, the tailoring team started preparing the various pieces for fitment in the back room :
Door arm pads were the first to get completed. I decided to go for a dark colour as this is a high-contact point and tends to get dirty with regular use :
Next came the steering wheel. This was a job well done and the guy responsible was careful in methodically removing/installing the steering (disconnected battery, locked the steering wheel, marked the position and held the steering in that same position with painters tape).
Here is how the steering turned out :
Up next were the front seats :
This was the condition of the driver's seat after 11 long years. As you can see, some of the foam had started wearing out and had to be compensated for with extra padding :
Last up were the rear seat back and bench :
The guys got around to removing the rear bench and THIS is what I saw in the space below the rear bench
:
My dear old friend (rust) had made a re-appearance below the rear seat frame. No prizes for guessing why this happened - Remember the time when Honda A.S.S. (Delight Honda, Mohan Estate) had royally screwed up Hondu's repair? Well, it turns out that they had not even bothered to vacuum or clean the area after working on it. There was dirt and debris and that along moisture trapped in the area had lead to surface rust formation.
I was fuming and got around to cleaning the whole area by myself and found piece of discarded metal, rubber bits and lots of dirt. I did a careful evaluation of the rust after cleaning up :
Called my Nakul (whom I now treat as a mentor for things automotive) and his immediate suggestion was to sort out the problem then and there itself. The rusting was very minor (surface rust) and had not done any damage to the underbody or rear seat frame. He suggested me to lightly sand down the rust, vacuum off the residue and give the area a good wipe before spray-painting the affected area. This should be good enough to solve the problem.
To be fair, the Eminent workers were quite helpful in this situation and loaned me their Vacuum cleaner, some 100 grit sandpaper and some leftover spray paint (which was luckily in the same shade of white as Hondu).
This is how the area looked after sanding and cleaning :
I then brought out the can of spray paint and went about painting the area :
This is how it looked afterwards. Rust free and protected with a layer of paint :
I was so glad to have fixed the situation and have to thank Nakul for his quick thinking and advice which saved me time, effort and headache.
This whole episode took about an hour and in the meanwhile, the eminent workers had started assembling the seats. Here's a look at the front seat and rear seat-base:
Then started the excruciatingly long task of reassembling the seats. This process took a lot of time and it was close to 7pm (I had been at the shop since 10am!!) and I was starting to get a little tired.
Another problem happened once the driver side front seat was reinstalled - the aforementioned (extra) seat padding had not been fitted well and was jutting out from the bottom-left edge of the seat. Thank god I noticed and got it fixed. I was getting slightly irritated by now and just wanted to get out of there.
Finally at around 7:30, the interior work was completed with just the gear boot and centre armrest left to be installed :
I was so tired and irritated by this point that i just went to settle my bill and get out of there. The total bill came up to 9k (they added Rs.500 for the extra padding which they messed up anyway) but I was in no mood to argue for thes negligible amount and just paid up to leave as soon as possible.
Now comes the worst part about the whole experience : Some times things just go wrong no matter how much you try to avoid them. As I'd mentioned before, the shop is in a narrow and crowded service lane with a steep incline and very little space to turn (multiple turns are required to get into the shop). The lane was packed with people on foot and two-wheeler traffic which was understood as it was 8pm on a weekday in West Delhi (you can only imagine the kind of rush I'm talking about). Anyway, the shop workers open the gates and go out to guide me - but this guy who was looking out for the front had absolutely NO IDEA about the approach angle/ ground clearance of a low-slung sedan like Hondu and kept asking me to move ahead to the point where I felt something touch the bottom left side. Hearing that sound broke my heart because I knew that Hondu had scraped it's Bumper lip and I got down to inspect the damage. A part of the lower front lip had been nicely scraped off down to the base plastic trim and there were a few other scratches as well!!
Gave the guy a piece of my mind (had to really control my anger) and reversed out into the lane on my own. Got the hell out of the place and cursed myself all along on the way back home for listening to his directions and not following my own sense.
I went down to my parking this morning to assess the damage. This is how it looked :
My dad and our family driver both said that the damage is negligible and is not even visible unless looked for specifically. But this thing really triggered my OCD and I just wasn't happy knowing that after spending so much time, effort and money - Hondu got scratched up just a week after getting back home (this makes me feel like "nazar lagna" is a real thing after all).
Called up Nakul and he reassured me that these things keep happening in a city like Delhi and are unavoidable. I was still not happy and he then asked me to come back to GAI tomorrow morning to have it fixed. I guess he understand how I feel because he's got the same level of obsession with having things just perfect!
To wrap it up, the experience at Eminent AUTOMOTIVE was a mixed bag of sorts. One cannot deny their expertise with interior work and that is the reason for their fame in the field. However, I felt like the fame might have got to them by looking at their attitude and general lack of regard while dealing with customer cars.
And this is the point where most reputed places just lose the plot - they start doing good work, become known and the success gets to their head after which things start going downhill very quickly.
The interior work done in my car is good, without a doubt. But I took a car in 100% condition in the morning and came back with 90% (scraped bumper and multiple scratches, tool marks inside the cabin). That, for me was the deal breaker.
I would not recommend Eminent Automotive just for the simple fact that they just do not care for your car. I understand that it might be just another car for them but I'm sure we all expect a certain minimum level of care to taken while working on someone else's property.
Anyway, I understand that such is the way of life and not everything can be the way you want it to be. I have accepted the fact that my car cannot be a 100% perfect no matter how much I want it to be. Because cars are meant to driven and as we all know - out on the road, things are beyond our control. I've got some solace with the fact I'm lucky enough to not have to use Hondu as my daily driver (we have other cars at home for that) and I can use it for weekend/fun drives.
Saw a little kitty chilling on Hondu and seeing this gentle little thing choosing Hondu as her preferred resting spot made me smile. Maybe even she likes Hondu :
That would be all from our side now. I hope you have enjoyed reading my experience together with Hondu. I'll be taking a little break with the mods and spend some quality time taking Hondu out on night drives and maybe some weekend hangouts (any fellow members interested in a drive? please hit me up!)
I've already got ideas for my next mod - a
remap for Hondu. Experts, would love your views on this!