[OSH]

Originally Posted by ToyotaFan

My 2015 Jazz has a crack due to a tree branch falling on it. Honda ASS is quoting Rs 9500 while WE is quoting 6200.

Ask WE which brand of glass they will be using. After getting the details from them check if it is the same as your OEM glass (you will find a stamp in some corner of your windsheild stating the name and specifications). The price diffrence is huge so I guess they will not use the same quality of glass (maybe thinner glass) or consumables such as sealants etc that Honda A.S.S. will use, also please check if the WE dealer is good at his job, there are no good reviews lately. Take a decision only after comparing both the glasses, for the 3300 rupees diffrence don't go in for sub-standard quality of glass, materials and workmanship.

[sgiitk]

WE often uses the same glass as the OE. In fact I know of dealers buying glass from WE! Only difference is that the Car Brand logo is missing in WE. yes, there is cheaper (and possibly thinner) stuff like Safex also around. I remember Safex as standard fitment in my younger days, on Amby and maybe FIAT as well. Safex stuff is normally from Malayasia. I used Safex on my Accent for over three years with no issues.

[kmadhok]

Any more recent reviews of Windshield Experts or Windshield World? I need to get the windshield of my vento replaced. Called Windshield Experts Madiwala and they said for a insurance claim, they will inspect, provide a quote and then I have to visit the Reliance General Insurance office in BTM to get a clearance and subsequently they will do the job.

Windshield World, Marathahalli , was willing to take care of the insurance formalities. This is decently rated on justdial, but I would prefer a team-bhp feedback.

If someone has first had experience with either or both of these, please do create a thread in the Bangalore Directory. I dont think either of them have a thread there.

[nik hill]

Originally Posted by R2D2

For a Rs 1500 difference I'd always choose the dealer over WE. I've seen the local WE workshop which is a short walk from my residence and I am not too impressed by the way they work. They are a far cry from the trained by Toyota techs at the dealership.

The dealer uses the correct parts i.e. the windshield and silicone sealant approved by Toyota. The car must be put thru a rinse test to check for leaks. Since the windshield contributes to driving safety please go to the dealer.

I was told by the WE person that they use Asahi India or other OEM windshields.

But remember they compromise on the sealant and less than optimally trained labour to save money and pass on a part of the savings to you. Make no mistake, the sealant is very important as it holds the glass in place, plus it allows the windshield to absorb chassis flex as the car moves. It also prevent leaks.

TBH I am not sure if these can be removed without damaging them.

If you give the car to the ASC you wouldn't have to worry about these things.

I always thought that windshield expert should be better than dealer since they are specialists at the job whereas the dealer may have anybody working on your car to do the job.
Since they are specialists they must be having the requisite infrastructure and correct material to do the job and test it.

[R2D2]

Originally Posted by nik hill

I always thought that windshield expert should be better than dealer since they are specialists at the job whereas the dealer may have anybody working on your car to do the job. Since they are specialists they must be having the requisite infrastructure and correct material to do the job and test it.

You could check your local dealer (the body shop blokes, not engine/chassis technicians) and WE to assess their capabilities. There's always an element of 'YMMV' here. IMO WE's USP is solely lower cost of replacement.

My assessment is based on speaking to persons at a nearby WE workshop which is walking distance from where I live versus car manufacturer trained technicians. My money is on the latter.

[Sujoy Mukherjee]

I finally managed to get my windshield changed and wanted to share the experience.
- As per the advice in the forum, my first preference was Toyota. My Toyota dealer (Uttam Toyota @ Noida) and my schedules did not seem to match. When they had a glass I did not have the time, and when I had the time, they did not have the replacement.
- Finally after a couple of months of this to and fro went to WE @ KailashColony. They had the glass.
- Experience at WE - Staff was very courteous, showed me the glass and both of us checked it thoroughly - but as soon as they fitted the glass a very ugly scratch showed up which we had all missed. Long story short, asked them to replace it which after some gentle and not so gentle persuasion they agreed to.
- According to WE they use AIS glass for most of the cars, and the only difference is the specific car manufacturers brand not imprinted. (Photo attached of the original and the replacement)
- The differences are typically the Toyota dealer will also replace the rubber (if they feel the need, but the cost is typically built into the pricing) and use a different sealant. According to WE person - the sealant used are the same, only difference is the OEM branding.
- They removed the RFID stickers using a heat gun. Have to go to the RTO to get replacement. No help from dealer.
- The rear view mirror has a tiny screw, with which it is attached. The windshield has the base already stuck in place during the manufacturing process.

[sachinayak]

Originally Posted by Sujoy Mukherjee

I finally managed to get my windshield changed and wanted to share the experience.
- As per the advice in the forum, my first preference was Toyota. My Toyota dealer (Uttam Toyota @ Noida) and my schedules did not seem to match. When they had a glass I did not have the time, and when I had the time, they did not have the replacement.
- Finally after a couple of months of this to and fro went to WE @ KailashColony. They had the glass.
- Experience at WE - Staff was very courteous, showed me the glass and both of us checked it thoroughly - but as soon as they fitted the glass a very ugly scratch showed up which we had all missed. Long story short, asked them to replace it which after some gentle and not so gentle persuasion they agreed to.
- According to WE they use AIS glass for most of the cars, and the only difference is the specific car manufacturers brand not imprinted. (Photo attached of the original and the replacement)
- The differences are typically the Toyota dealer will also replace the rubber (if they feel the need, but the cost is typically built into the pricing) and use a different sealant. According to WE person - the sealant used are the same, only difference is the OEM branding.
- They removed the RFID stickers using a heat gun. Have to go to the RTO to get replacement. No help from dealer.
- The rear view mirror has a tiny screw, with which it is attached. The windshield has the base already stuck in place during the manufacturing process.

Can you please provide the quotes from Toyota dealer and Windshield Experts, if you do not mind?

[Sujoy Mukherjee]

Originally Posted by sachinayak

Can you please provide the quotes from Toyota dealer and Windshield Experts, if you do not mind?

Approx. 15K + taxes (Toyota) vs 12,300 (WE)

[theexperthand]

Cross posting my experience with Windshield Experts, madivala - http://www.team-bhp.com/forum/long-t...ml#post4224967

Full details in my ownership thread.

--Anoop

[ToyotaFan]

Originally Posted by OSH

Ask WE which brand of glass they will be using. After getting the details from them check if it is the same as your OEM glass (you will find a stamp in some corner of your windsheild stating the name and specifications). The price diffrence is huge so I guess they will not use the same quality of glass (maybe thinner glass) or consumables such as sealants etc that Honda A.S.S. will use, also please check if the WE dealer is good at his job, there are no good reviews lately. Take a decision only after comparing both the glasses, for the 3300 rupees diffrence don't go in for sub-standard quality of glass, materials and workmanship.

Thanks a lot for your help. I totally agree with your opinion but delayed getting my windshield changed due to laziness. Have been driving around with a cracked windshield over the past year explaining everyone who sits in my car what happened. Now am finally looking for a replacement. The WE Krishna Nagar (nearest to my college in Dilshad garden, Delhi) says they have aisin glass ready for my 2015 jazz. They say they will use good sealant (not specifying) and results will be as good. The cost now is 6500 and 10,000 at the ASS so the difference is still the same.


Any new reviews about WE and their workmanship compared to ASS will be highly appreciated. Am really confused what should I do since I would not be using insurance for this.

Am also concerned about the RFID tag what would happen to it and is it necessary to get another one from the rto ? Considering I am in the final year of my medical course won't have much time for all this and thus this only might make me delay changing the windshield by another year. Thanks a lot for your help.

[jbpanda]

Originally Posted by Sujoy Mukherjee

- They removed the RFID stickers using a heat gun. Have to go to the RTO to get replacement. No help from dealer.

Did you get a replacement of the RFID sticker from the RTO? Can you kindly share details of the procedure which would be useful to know? Thanks.

[Sujoy Mukherjee]

- The rfid sticker was removed by the heat gin, but it got spoilt. Haven't been able to go to the RTO so would be interested if anybody has the experience.
- When the broken windshield is taken off there are 2 rubber linings. one which extends from the left, top and right part (the visible lining) and then another strip which is at the bottom of the windshield (the portion which gets hidden below the dashboard). Ask them to replace this portion with a new price if while removing it gets torn off. They generally don't replace this and if it is not properly fitted this makes the windshield vibrate. This happened to 2 cars who had the same problem while I was getting mine replaced.

[tanuj_afc]

Hello all,

I have encountered a very weird situation here. My Tata Manza was parked inside my garage when it started to rain. My garage is partially covered and since I park my brio inside too, the boot of the manza tends to stick out.

It started to rain and the rain bought in a heavy storm as well. The storm was so heavy that a flower pot on the second floor of my neighbor's roof flew and smashed the rear windscreen. There is about a million pieces of glass and lots of mud inside the car.

What to do now? What would it cost to get the car cleaned and get the new windscreen placed.

I have cleaned out most of the glass and mud by hand, but the little pieces of glass have gone between the cushions. I have no idea how to get it all removed now.

HELP!!

Mods! I don't know if there is any other thread like this. If do, kindly merge.

[condor]

Get a professional interior cleaning done. They will have vacuum cleaners with good suction which can take out the smaller pieces of glass.

For the windshield, replacement is the only option, isnt it. You can reach out to TASS or other service providers for the windshield.

[tanuj_afc]

Originally Posted by condor

Get a professional interior cleaning done. They will have vacuum cleaners with good suction which can take out the smaller pieces of glass.

For the windshield, replacement is the only option, isnt it. You can reach out to TASS or other service providers for the windshield.

What about the mud, can it be cleaned out with the cleaner. The mud is very wet and has gone into the smaller gaps.

I'll take the car to TASS, can you tell me how much would it cost? How much time would it take to get the car complete?