Yesterday I attended the a meeting of fellow Fiat Linea owners at Mumbai. It was conducted by Synovate for Fiat at their Andheri office in Mumbai.The agenda was the Linea buying and ownership experience.
A small disclaimer first:These are the views and experiences which were put forth by other owners in the meeting and not my opinions
I Was told that they were expecting around 10-15 people for the meet but only 5 people turned up including me.All were Petrol version owners. 3 of us owned the emotion and 2 had the Emotion Pack.3 of us had the Black linea and the other two had the Flamenco Red.I was the only TBhpian among them.All the others owned more than one car. The meeting went on for 2 1/2 hrs and a lot of points were discussed. The discussion was quite lively and I will list out the important points.
1) None of those present had the Linea in their list when they set out to buy a new car. In fact one of the guys had booked the ANHC in the morning and later in the day after seeing the Linea he went and canceled his ANHC booking. 4 out of 5 present had decided to buy the ANHC before the Linea came into the picture. The most important factor that prompted a change in the decision was the pricing. Honda was way overpriced when compared to the Linea in terms of Features provided. Linea in everyones opinion was VFM.
2) Fiat teaming up with Tata was an important factor which made them consider an offering from Fiat. All of those present had a very negative opinion about Fiat before the Linea came into the picture. But their alliance with Tata for After Sales Service was a major reassurance. But everyone is still apprehensive about the After Sales Service.
3) 2 of those present were unhappy with their dealership experience. The people who had opted for the Emotion pack had to wait for around 2 months after booking for the delivery while the Emotions were delivered in 3-4 weeks.
4) One of the owners present was unhappy with the mileage as he was getting an FE of 8 km/ ltr in city driving. The others were getting an average of 10-11 km/ltr.
5) One owner had problems with the bonnet release handle and the wipers which were rectified after a couple of visit to the dealer.
6) Only One of the owners present was of the opinion that the car was underpowered.
7) Everyone was of the opinion that the turning radius was too big.
8) Everyone was more than satisfied with the ride quality and the handling of the car. The vehicle always feel planted on the road, was the unanimous opinion. Everyone was more than satisfied with the space and the legroom in the car. No one had any complaints regarding the headroom and the seating position.
9) The Linea's looks and pricing were the major factor which influenced them to go in for the Linea.
The meeting was followed by dinner and everyone was given a Shoppers Stop gift voucher
. I was informed that they had scheduled more batches of Linea owners for similar meetings and the next batch was scheduled for the coming Saturday.
Already a very long post. Will add more later