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Facing multiple issues on my Nexon EV: Tata clueless about a solution

I have recently joined the Nexon owners group and one of the biggest problems faced is a stuck charging gun.

BHPian Palio_2005 recently shared this with other enthusiasts.

Hi guys. I have faced a few issues with my Nexon EV within couple of days of delivery:

  • The window beading folds in with the power window.
  • The request sensor stops working off and on.
  • Post fast charging, the SOC started fluctuating showing erratic SOC.

Tata promised to resolve the issue and asked us to bring the car to the SC on Monday. On reaching there, the SC was clueless as to what is to be done as no instruction was passed on to them. A series of calls yielded no result. Finally we were told to leave the car and they have not been able to give a date as to when the issues would be resolved nor are they giving us a loaner car.

Sorry state of affairs at Tata seriously. Regretting purchase of a Tata vehicle.

Also, I have recently joined the Nexon owners group and one of the biggest problems faced is a stuck charging gun. The reason is that the actuator pin gets stuck due to collection of dust and mud. This is due to the charging port placed above the rear tyre which splashes mud. One needs to put your hand in and wiggle around to find a pin which when pulled manually releases the pin. Tata is unable to give a solution till date. Maybe placing a thread and pin in the boot compartment would be more helpful than putting your hand in small space above the tyre. Imagine doing that in the night with low visibility. Anyone has any short cuts?

Here's what BHPian sahakar had to say on the matter:

Till Tata comes up with a fool proof actuator cover (which they are working on), the following mostly works:

Clean the underbody beneath the charger port with a water pipe every couple of weeks or so. That washes away the mud and grime which is supposed to be the culprit for stuck actuator. Many a times the charging gun gets released with door look & unlock, hand brake release or starting the car in ready mode.

If the above doesn't work, then manual unlock by pulling the pin down is the final option to unlock the charging gun. It isn't hard once you get the hang of it.

Just FYI that I haven't still faced the stuck charging gun since 6 months I have the Prime.

Max and Tigor don't have this problem as they have a button on the dashboard to unlock.

Cheers.

Check out BHPian comments for more insights and information.

 
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