Re: Dealing with courier / shipping / duty when buying from websites abroad Quote:
Originally Posted by R2D2 Customs duty is always on CIF value and the reason they're penalising you is for what they believe as deliberate underinvoicing of the product.
So, if you're buying something for your car first check if it's available in India including e-tailers like Amazon India/eBay or push come to shove even Amazon US.
Normally importing an article via Postal service costs much less but has attendant hassles like the one you went through.
OTOH e-tailers like eBay US & Amazon US include shipping & handle all import processes and procedures including Customs clearance. You pay more but get literally zero hassles in return. All this is based on my experiences having shopped at various international sites since the early 2000s. |
Normally I prefer ordering locally only. This is only the second time that I ordered any item from abroad online (First one did not get delivered).
The bulbs were not available anywhere online and I did not have the patience to search locally. Heard good reviews about powerbulbs so went ahead and ordered from them when Amazon germany was also an option. Lesson learnt, it is easier if customs amount is paid in advance.
Further the bill/package has the full value and I was ready to pay Customs duty applicable. Just that there was no communication from there end at all. Neither from the postal services nor from customs until I emailed them yesterday.
I feel the procedure needs to be more transparent.
Happy that they atleast reverted. Hope to get the bulbs soon. |