[anku94]

I'm facing a BSNL Landline wiring issue. I know this is not the right place, but there's no other topic related to this stuff. I've isolated the problem to the wiring in my house, but testing the entire wiring would be too much of a trouble, and I'd appreciate if somebody could point out the issue for me.

Following is the circuit diagram for the wiring.



The problem is that the phone works alright when I connect it directly to the main line, but if I connect it to one of the red wires in each room, on receiving an incoming call, there is a 0.5 second ring and the call is automatically attended. I mean, if you're calling, the ringing will stop as if somebody has lifted the phone. If you're the receiver, you won't notice the ring, or if you do, you'll think that the called has hanged up.

What can be the possible cause ? Is it the two terminals of the red wire coming into contact with each other ? Since the red wire and its connections are through walls, I really don't wanna tear up the sockets unless I know what exactly the problem is. Any help would save me lots of trouble. Thanks.

[ghpk]

Originally Posted by anku94

I'm facing a BSNL Landline wiring issue. I know this is not the right place, but there's no other topic related to this stuff. I've isolated the problem to the wiring in my house, but testing the entire wiring would be too much of a trouble, and I'd appreciate if somebody could point out the issue for me.

Following is the circuit diagram for the wiring.

Attachment 429760

The problem is that the phone works alright when I connect it directly to the main line, but if I connect it to one of the red wires in each room, on receiving an incoming call, there is a 0.5 second ring and the call is automatically attended. I mean, if you're calling, the ringing will stop as if somebody has lifted the phone. If you're the receiver, you won't notice the ring, or if you do, you'll think that the called has hanged up.

What can be the possible cause ? Is it the two terminals of the red wire coming into contact with each other ? Since the red wire and its connections are through walls, I really don't wanna tear up the sockets unless I know what exactly the problem is. Any help would save me lots of trouble. Thanks.

check if splitter is correctly connected
check if there's a loose connection at any of the rooms connected to branch wires.
try reversing the wires polarity on the branch where its connected to your splitter/main line.
if all fails, and you are sure thats its not an issue with your exchange, you can knot the new wire at one end and pull it through other end, this will run the new wire through the wall without opening joints in most cases.

[kunaldhami]

Originally Posted by anku94

I'm facing a BSNL Landline wiring issue. I know this is not the right place, but there's no other topic related to this stuff. I've isolated the problem to the wiring in my house, but testing the entire wiring would be too much of a trouble, and I'd appreciate if somebody could point out the issue for me.

Following is the circuit diagram for the wiring.

Attachment 429760

The problem is that the phone works alright when I connect it directly to the main line, but if I connect it to one of the red wires in each room, on receiving an incoming call, there is a 0.5 second ring and the call is automatically attended. I mean, if you're calling, the ringing will stop as if somebody has lifted the phone. If you're the receiver, you won't notice the ring, or if you do, you'll think that the called has hanged up.

What can be the possible cause ? Is it the two terminals of the red wire coming into contact with each other ? Since the red wire and its connections are through walls, I really don't wanna tear up the sockets unless I know what exactly the problem is. Any help would save me lots of trouble. Thanks.

Had similar problem at home and have almost similar circuit as yours., I found one wire damaged and after replacing its working smoothly.

I would say, check all wires for damage and all contacts for loose connections first.

[SirAlec]

Originally Posted by anku94

I'm facing a BSNL Landline wiring issue. I know this is not the right place, but there's no other topic related to this stuff. I've isolated the problem to the wiring in my house, but testing the entire wiring would be too much of a trouble, and I'd appreciate if somebody could point out the issue for me.


The problem is that the phone works alright when I connect it directly to the main line, but if I connect it to one of the red wires in each room, on receiving an incoming call, there is a 0.5 second ring and the call is automatically attended. I mean, if you're calling, the ringing will stop as if somebody has lifted the phone. If you're the receiver, you won't notice the ring, or if you do, you'll think that the called has hanged up.

What can be the possible cause ? Is it the two terminals of the red wire coming into contact with each other ? Since the red wire and its connections are through walls, I really don't wanna tear up the sockets unless I know what exactly the problem is. Any help would save me lots of trouble. Thanks.

i couldn't get you fully but here is what you should do. i will start with basics.

1. Connect the phone at green. loose the router, call the phone from mobile
If it rings and works your instrument and line is fine.

2. Now connect the phone at red (phone end of ADSL splitter). call the number and check. If it works your adsl splitter is doing its job. Do the same by connecting at Blue.

3. No to check if its your house's internal wiring is at fault. Interchange red and blue.

[a_mukherji]

Originally Posted by Blue_V

Crappy connection. Phone is dead, broadband is dead. I cant register my complaints through their automated service.

Its conks every week or once in two weeks. Options........

Send a fax message to CMD, BSNL. You can get the number here :
Bharat Sanchar Nigam Ltd.-Senior Officers Directory

I assure you within 4 days, all so called senior officer of your exchange will come to your place and will fix the issue forever.

It is tried and tested method , been using BSNL for 8 years and am a happy customer though officers in my exchange may not like me.

[chethan.ram]

Now a days, lot of private firms approach you to get you the BSNL broadband connection. Recently my friend was approached by one of them and they sent their representative home. He collected Rs 1000.00 and gave the receipt as well. Its only after a week, that my friend realized that he has been cheated. So please be careful when you are approached by such people and also make sure all transactions are done through cheque and do not entertain cash payments.

[car-dent]

last month we got a bill of rs 4850 for broadband usage. after complaining they said that if we apply for a unlimited plan , they will correct the bill. . i i applied for the plan and they changed the bill to 840rs. and but i dont know if they have changed my plan or not.

also i am unable to check usage on my connection. the site doesnot open. i cant even change my passord. I use a wifi modem. is it because of that?

[aargee]

Originally Posted by car-dent

also i am unable to check usage on my connection. the site doesnot open. i cant even change my passord. I use a wifi modem. is it because of that?

Absolutely no!!! as long as you're checking your usage from your telephone line it should work. I use a wireless router between the modem & PC. I'm able to check using both desktop as well as laptop no issues.

Edit - BTW, download DUF (Dataone Usage Finder) instead of checking through the browser. Its easy, quick as well as has some meaningful information to understand.

[DerAlte]

Thanks, @argee, that's a cool tool! Just checked my account - since I am on an unlimited account, it accounts for everything as "Happy Hours usage"! :-)

[anku94]

For monitoring broadband usage, I prefer DataFox. It's a Firefox and Chrome Addon.

DataFox - A BSNL DataOne & MTNL TriBand bandwidth usage monitor | The Goan

Regarding the telephone problem, thanks a lot to all those who replied, but I'm just not getting enough time to diagnose the problem, with my exams and all...

[wanderernomad]

Problem with un limited connection is that they give you less speed and infrequent connection. Atleast its true of MTNL as told to me by the exchange guy who deals with broadband. I am facing erratic connection and low speeds ever since I shifted to unlimited plan.

[Joy]

Originally Posted by car-dent

......
also i am unable to check usage on my connection. the site doesnot open. i cant even change my passord. I use a wifi modem. is it because of that?

Attachment 430043

You can use this link http://10.240.43.216/ to check your usage and change your password.

[deepclutch]

Experiencing Very Slow Speeds with BSNL Broadband(in Kerala) 10kbps or even less.But, I gets 1.77mbps download speeds when tried Speedtest with Mumbai Server.While, US ping is Very High and fails to complete the test.So, I think the problem is with Sites Hosted in US/EU .
Anyone Else facing this Problem?

[Shankyz]

Looks like a routing issue in Chennai VSNL to me, try tracert and see the 4-5 hops with lot of delay/packet loss in Chennai VSNL.

It is unusable with even mail not opening.

[aargee]

My land line is dead since yesterday. Called up 1500 & registered a complaint & they promptly provided me the ticket number, which I'm sure they'll close it today, without even bothering to check if my issues is resolved. Very good to hear such news!!! BSNL is in deep trouble & over & above they're providing as much problems as possible. I guess I'd enough fighting with BSNL. I'm seriously considering to switch over to some wireless internet provided by other giants.