[Aroy]

Originally Posted by batmanRises

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Plastic and metal components typically aren’t prone to failure if the engineering has been properly tested in real-world conditions. I suspect the exclusion clause exists because of user negligence - like placing items on the duct or metal unit which could eventually lead to premature failure. Poor install in another reason I can think of.

1. I still prefer the LG extended warranty as only a few plastic parts are excluded. Rest - all parts, labour and 2 services a year are included.

2. Installation is a big pain if carried out by non technical and/or lazy person. I have had a few instances of such installations. Now a days I insist on installation by authorised company personnel, even if I have to pay extra. Normally large appliances bought on Amazon or from Company showrooms have installation by authorised company agencies. It is only stores like Croma or Vijay sales (amongst others), that try to get installation by their persons. These stores also try to sell their extended warranty instead of the company ones. So be careful.

[Eddy]

Originally Posted by Aroy

Interesting extended warranty. I still prefer LG extended warranty, even though it costs 10K (8k if you are a long time customer).

What LG extended warranty has that Voltas does not
. 2 Services (min) every year. More if there is a minor problem.
. Gas, Radiator and metal parts all covered.

some plastic parts are not covered.

What is the duration of this Extended Warranty (INR 10k)?
Can you buy it from LG even if you purchase the AC from let’s say Vijay Sales?

[batmanRises]

Originally Posted by Eddy

What is the duration of this Extended Warranty (INR 10k)?
Can you buy it from LG even if you purchase the AC from let’s say Vijay Sales?

Not OP but I am in the same process and tried to use 'Corporate Employee Discount'

us-q18jnxe1 is 34,890 with corporate discount and their AMC stack is varied.

Gold (basic/on demand cleaning): ₹4.4K–₹17.7K
Platinum (proactive with jet pump cleaning): ₹5.3K–₹22.1K
Evaporator/filter cleaning (1 Time) for all of those plans.

To your other question, call the CS and ask them. Vijay sales were trying to push their own inhouse plans.


For Samsung, it explicitly says that you can buy only during purchase of the unit in the website. Samsung 4 year AMC covers just labor and gas, if you happen to use their 5 year comprehensive warranty.