so lets see: we have 'Skoda Corporate' threatening people with instigation, checking this forum almost everyday but not bothering to respond, CarWale prohibited from carrying a link to this thread, newspapers and magazines being persuaded not to mention anything about Skoda's service and canned responses posted on independent blogs and aggregators.
would it not be much simpler to call up Harish and return his car?
Harish, this is what I call maximum bang, maximum buck. you are getting your money's worth for what you paid Skoda. you have successfully managed to kick off a campaign that has one of the world's biggest companies ducking for cover.
no matter what, I will NOT let that Wikipedia entry be sanitized. so Skoda, instigate me if you will.
Last edited by blacmagic : 6th April 2009 at 17:34.
If that page didn't exist a week ago, well, you just brought a smile to my face. I hope this is indicative of some new customer service processes being rolled out. Of course, the real test is when they actually start solving problems submitted via that form (if at all). Lets wait and watch. We have enough Skoda owners amongst us to gauge the effectiveness - or lack of - for this complaint's page.
If that page didn't exist a week ago, well, you just brought a smile to my face.
+1 to that.
The move to add this thread on wikipedia was good, whoever did that, and as usual, internet challenged "SkodaIndia" has blundered again.
This is likely the same person as skodacorporate on teambhp. Why dont Skoda just get rid of this person from their payroll before this individual inflicts more damage on his/her own company?
Skoda India - did you really want this ? Would it have hurt you so much to have taken care of your customers well as a culture rather than now trying to execute one knee-jerk reaction after another - very unlike a corporate and very like a kid ?
i see another edit war coming on the skoda auto page
1. I'm not sure forum posts meet the notablity criteria for wikipedia. Gather all the links and articles from the published media as you can, and link to them instead of the team bhp threads
2. find out who took the pic that's posted there. They should be able to declare there that they have taken the pictures and grant copyright for the same.
3. keep a watchful eye. skodaindia and their other proxies will try to edit the article again. thankfully wikipedia admins should support us, but they will go only by the rules, so make sure we have enough ammo through #1
Greenhorn, you speak the truth. there is definitely an edit war on the cards.
to make things more acceptable, I changed the general tone of the article by removing adjectives like 'shoddy', so the neutrality of the article should be beyond question.
however, Skoda made a hash of it by stupidly trying to edit its page using a handle that screamed SKODA.
that incident alone is enough to prove that Skoda has a vested interest in this issue. it will make a very strong argument.
lets see if somebody comes forward with the opinion that this forum is not notable. because that would make almost everything on any website non-notable.
it will take somebody well versed with Wikipedia to raise that argument and looking at the mistake Skoda has made, Im sure they dont have the first idea what 'notability' really is. unless of course Meghna is reading this post and reporting to her superiors.
the picture isnt copyrighted and nobody can trace its origins. anybody with a camera could have taken that picture. if anything, the owner of that car should be traced. until then, AjayR is the owner of that picture. but its going to be a real eyesore for Skoda Im sure.
this is purely a hunch, but Im pretty darn sure Skoda India does not want its higher ups at VAG reading this and is doing its best to make sure nothing gets out of hand. Im certain VAG has a PR department smart enough to handle this sort of information, but I dont see them anywhere yet.
Last edited by blacmagic : 6th April 2009 at 18:50.
... an interesting bit of info from Skoda's Wikipedia page. how they managed to improve their image in Europe by tackling the problem head on; quite unlike Skoda India who is busy denying that a problem even exists.
maybe they should read their own Wikipedia page more carefully.
The perception of Škoda in Western Europe has changed completely. As technical development progressed and attractive new models were brought to market, Škoda's image was initially slow to improve. In the UK, a major turnabout was achieved with the ironic "It is a Škoda, honest" campaign, which was started in the early 2000s. In a 2003 advertisement on British television, a new employee on the production line is fitting Škoda badges on the car bonnets. When some attractive looking cars come along he stands back, not fitting the badge, since they look so good they cannot be Škodas. This market campaign worked by confronting Škoda's image problem head-on — a tactic which marketing professionals regard as high risk. Before the advertising campaign, it was common to hear tour guides in Bratislava making jokes about the Skoda, saying "How do you double the value of a Skoda? Fill up the gas tank!" If the Fabia and Octavia had been anything less than excellent cars, the campaign might have backfired badly. By 2005, Škoda was selling over 30,000 cars a year in the UK, a market share of over 1%. For the first time in its UK history, a waiting list developed for deliveries by Škoda. Škoda owners in the UK have consistently ranked the brand at or near the top of the J.D. Power customer satisfaction survey during the 2000s.