Updating thread after a gap of more than 3 months. Sorry for not keeping it updated. Over the weekend crossed 8K. Its been a pleasant and enjoyable ownership so far with one major hiccough when I met with an accident in March.
Unpleasant Experience about the accident:
I had no idea what was coming my way on the 2nd day of the new year (the day after Gudipadva (Ugadi)). It was a Wed morning and I was on the way to office going by Eastern Express Highway. I was climbing up the famous Teen Hath Naka flyover when a Mitusbishi Cedia in front of me came to a sudden stop on tip of the flyover. I pressed hard and managed to stop within time. After couple of seconds heard Bang! Next moment saw my rear winshield broken to pieces and all glass peices on rear seat.
I came out. Saw the bike and the two riders trying to get back on their feet. The driver of the bike was Ok but the rear passenger had glass scartches on his neck and face. Offered them water to clean their wounds.
Impact Assessment: My assessemnt was that the biker was not attentive and didn't apply beakes at all. I think it was a full speed impact at quite high speed (atleast 50-60 KMPH). After impact the rear passenger as well as driver were up in the air. They landed on rear windshield/boot cover. The drivers helmet impacted against rear winshield (it would have been head if he was not wearing helmet,
importance of wearing helmet underscored) and that lead to broken windshield. But thank god both of them were alive and stable! The bike impact at high speed damaged Rear bumper and Boot cover. Later called Thane police station and gave them location of the spot. Traffic cop came to the spot and asked us to move to the service road until the police station cops came in. We then went to police station. Logged a complaint in police station about the incident and I asked them for a FIR to which they said its a minor accident (in Marathi Kirkol Apghat) and they don't provide/get into FIR for such cases. They took license copy of bike driver and asked me to come in the evening to collect the aknowledgement of Complaint. They said using the compaint acknowledgement I can claim the damages from my insurance. The biker didn't have insurance policy docs with him and I insisted him to get his insurance and provide me a copy of the same. His relative got insurance policy docs to the police station we exchanged insurance/RC/Contact numbers copies of each others vehicles. The biker and his relative acknowledged their fault and promised they would help in getting the case settled thru T-party insurance. I drove the vehicle to my TASS(Balaji Cars Thane) accident workshop. They did damage assessemnt and gave me estimate of Rs. 60,000 odd.
The damages: Rear Bumper, Bumper Plate (its a metal plate behind the bumper), Bumper Side Mouldings, Boot Cover, Rear Windshield, Logos/Emblames, Paint, Adhesive and Labour.
I had insurance from Bharti Axa and luckily Balaji had cashless tie-up with Bharti. SA prepared job card and asked me if I want to claim it thru insurance. Told them to get my signature on insurance forms, but, asked them to hold processing until they hear from me (because I had 35% NCB and wanted to explore t-party option to save my NCB). Went home in the noon called biker's insurance company and asked them to settle car damages thru t-party (bike insurance had t-party cover upto 1 lakh rupees). They told me that t-party settlement is done against the Judge's order. Which basically meant that I had to first file a law suit against the biker. Fight the case in the court and after fighting the case, if I win, then whatever Judge orders the company they would settle the damages accordingly. I even consulted a few lawyer friends of mine and they suggested to get the damages claimed thru own insurance. Had no patience/energy to go court route. In the evening called SA to start claim procedure thru Bharti. In the night went to police station and collected Complaint Acknowledgement. Next day morning I got call from SA that surveyor has been appointed and coming in afternoon. Got a call in the evening from SA and gave my liability estimate as Rs.7800 approx. Since the car was hardly 2 months old the metal was 100%, labour is anyway I guess 100% but plastic was 50% covered. Below were the plastic parts,
Rear Bumper
Bumper Side Mouldings
Logos/Emplames
Adhesive
Spoke with the surveyor in the noon and told about the incident. He asked me to provide copy of police complaint which I did (e-mailed scanned copy).
Recovery: Balaji folks started the repair work next day and within 7 working days they completed all the repair work. All required parts were readily available. Following Sautrday after ensuring the vehicle is ready we went to take delivery. That was first time I was seeing the baby after a week. Everything was looking great. The paint had matched perfectly but the shine was missing. They said wax/polish is not done. They told that on a fresh paint they don't do wax/polish immediately. Asked me to come for a wax/polish after a week or so and said shine will be ok after that. The SA gave me the final bill (Rs. 46000 odd) and to my surprise my total liability was Rs. 6800
odd which was 1k less than estimate. Must say that Mr. Khalil the Balaji Accident In-Charge is a very knowledgeable, perfectionist, highly efficient and makes sure the customer is happy. They got the car back very very close to factory condition. Gave him 10/10 for the service.
Went after a week for wax/polish and the got the shine back. Also I am very happy with the service provided by Bharti Axa. I would recommend Bharti Axa to those looking for a new/change in insurance.
After using the car for 2-3 months after repair I noticed a few spots on rear bumper/boot cover which are less than perfect (basically in one or two places paint is slightly fade. Not visible from a distance, until you do a very close inspection and comparison). Pointed the same to the SA. They have promised that they will repaint the bumper/boot cover and asked me drop the vehicle anytime. Will wait for monsoon to get over. That would be planned somewhere in Sep/Oct timeframe.
Long Trips covered recently:
Since then have done a couple of long trips
Thane-Jalna-Thane (1000K Approx)
Thane-Nagpur-Thane (2000K Approx)
The max speed tried so far has been 160KMPH on Mum-Pune Exp highway. The beauty remains very stable on highways.
Mileage (with 100% ACC usage):
Highway: 19-22 Kmpl
22 was achieved on Jalna-Thane (450Kms) run with very sedate driving and maintaing constant speeds in 80-90 band.
City: 16-18 Kmpl
Accesories Fitted:
Waxoyl Underbody Protection: Done from TASS for Rs. 3300 during 1st Service in Mar-2010.
3M Sunfilm: In May did the 3M sunfilm (SP50) for Sides and Rear from an authorized 3M shop (Shreyas Motors) in Milan Subway with 2 yrs warranty. Got a 3M warranty card. Total cost: Rs. 1800
Headlight: Finding OEM Headlight insufficient right from begining. Looking for a powerful headlight solution without touching wiring. I guess replacing bulbs is the only option without touching warranty. Suggestions on the same are welcome.
Minor Issue or Not:
Had been getting 'Check Glow Plugs' message on MID. Started early May. Got it checked with TASS and found that it was not an issue as such with glow plugs. They removed the message. Got some advise from SA about Cranking. Further details on the same in MilesAndSmiles ownership thread.
New Learnings:-
I am still learning new things and the different ways to drive this beauty. Earlier I was having to make frequent gear changes in bumper to bumper traffic to move this lady but recently I have started making optimum use of clutch in various gears. That has reduced the gear changes required and the feeling in my mind about sluggishness has gone. Earlier I was releasing full clutch after changing the gear. That used to cause sudden momentum loss and the baby would take sometime to build same momentum in that gear. Now I try to maintain/build the momentum gradually by releasing the clutch gradually while pressing the accelarator down gradually. This helps in getting the turbo in action earlier and that helps in maintaining and builing momentum smoothly.