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15,000 km with my XUV 300: A poor service experience & LED upgrade

While the car/product from Mahindra has been top notch, I've had mixed feelings when it comes to Mahindra SVCs.

BHPian naveenvadakan recently shared this with other enthusiasts.

Quick update

Completed 15k kms over the last 10 months. Happy to report that there were no issues with the car so far. Not even a puncture for that matter (touchwood) haha. The overall experience so far has been epic.

While the car/product from Mahindra has been top notch, I've had mixed feelings when it comes to Mahindra SVCs. FYI I purchased the car and did my first service in Mumbai (Randhawa Motors) and then had to move my base to Bangalore.

I did my 1st paid service (10k kms from) from Mahindra India Garage - ITPL, Bangalore. The car was delivered by 7 pm in complete darkness and this resulted in not being able to see the mess they had done to the inside of my car. To my horror, the next day I saw dirt stains all over the dashboard, side door upholstery and sunroof panel. It was pretty obvious that the mechanic who was working on the car either did not work with proper gloves or had extremely dirty hands! Something you would expect from a road side garage and not from a reputed luxury SUV brand.

Sadly when reported to the SVC SM (Mr. Niranjan), there was a deaf silence. I finally got a response from him after 1.5 months that too after pestering him with calls/Whatsapp over that period. I was adamant that they acknowledge this.

I am now planning to give my car at Anant Cars, Marathahalli for all future service/ quick work. Kindly let me know in case any of you guys have given it there. I am not sure which Mahindra SVC would be the best option for me since I stay in Whitefield.

Upgrade - Replaced both my headlights. Low beam with a Aozoom HID setup (4300k) and high beam with DHC Pro LED (4300k). I can now drive at night without any nightmares without blinding anyone. Attaching the pic for reference)

I'll be happy to catch up with folks staying in/around Whitefield, Bangalore for a cup of hot chai/kaapi

 
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