Fixing a list of issues on my Tata Harrier during its 15,000 km service

I'm definitely a happy owner of the SUV, although there is room for improvement.

BHPian ike recently shared this with other enthusiasts.

I got the 15k service done today though the car is at 14,100 km.

Had booked an appointment via the TMSC app and showed up on time. Since this was a service rather than an inspection involving changing lubes and filters, I expected it to take a good part of the day if not the whole day. I'm now familiar with the people at Hyson Motors in Thrissur and comfortable getting my car serviced by them. The people right from the GM to the mechanics are friendly and approachable. I'm now a little less paranoid about service than I used to be when I bought the car.

A job card was opened quickly time, I listed my issues which were:

• The low beam on the left headlamp switched off intermittently.
• Reversing gridlines not working and the reversing camera displays an error message along with continuous beeping.

Oil was drained and new oil was filled. The filter also was replaced. I thought Tata uses Castrol but was pleased to see Mobil1 coming out of an unopened sealed bottle rather than a 240L barrel.

My biggest worry was whether I'd be able to replicate this issue at the ASC since cars sometimes tend to be well-behaved when mechanics are around but the issue did occur at the workshop after some coaxing. The problem was investigated and the bulb was found problematic. A new OEM Xenon HID costs a tear-inducing 10k at TASS, it is of the exotic variety made in Germany by Philips. I requested for warranty and they were kind enough to change it free of cost and log a warranty claim with Tata. They mentioned this was the first time they had come across a dead Xenon bulb. They had just one bulb in stock. I'm not sure about this but it seems that for a bulb replacement, the headlamp assembly needs to be out entirely.

While on the topic of headlights, I upgraded the high beams to LEDs. It seems that this is very bright and will dazzle oncoming traffic. I shall further update this after a few more night drives.

They tried to resolve the reverse camera issue and spent quite some time troubleshooting but could not set it right. They have ruled out trouble with the sensors, but the wiring harness remains to be checked. Since I couldn't leave the car with them today, this will have to be looked at again at a more convenient time. Overall I'm satisfied with the service, hope it stays that way.

Overall very happy with the car. Compared to my previous car, the Harrier is a lot more stable and dismissive of bad roads. Some of the undulations that would have thrown the S cross off are handled with nonchalance.

There is room for improvement, some of which are:

• The infotainment system. I'm fine with this not being up to scratch since I'm fine without music. It looks like I also have the radio reception issue that is being discussed in the new Safari/Harrier facelift thread but I'm not bothered. I didn't even mention this during service.
• Absence of front parking sensors/360 camera. This car is quite hefty, sensors up front or a camera might have helped immensely while manoeuvring.
• No dual-zone climate control. In a car as big, especially when you travel solo like I very often do, There's no need for any AC at the rear. I like my AC cold much to the chagrin of my family. Both the issues could have been avoided had there been dual zones.

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