Ford extends service support to flood affected cars


Ford has extended service support to customers whose cars were affected by the torrential rain and flooding in Mumbai and parts of Eastern India. The company has announced special discounts on repairs of flood affected cars.

Ford will absorb 50% of a customer's liability on replacement parts for which they have claimed insurance. Surveyors of insurance companies have been stationed at Ford service stations to facilitate swift processing of insurance claims. The company is also offering free engine oil replacement, 50% discount on anti-rust coating on underbody and 50% discount on labour charges for replacement of parts not covered under insurance.

Ford is also offering a 20% discount on self-driving rental car service - Zoomcar, if it takes more than 24 hours to repair the customer's vehicle. Finally, the authorised service centers in flood affected areas will remain open for extended hours to handle the influx of cars and speed up their repairs.

Redlining the Indian Scene