Their commitment to customer satisfaction, timely service, and honest pricing has kept me confident in my Tata Harrier’s upkeep so far.

BHPian MotoKind27 recently shared this with other enthusiasts:

Tata Lexus Motors Nalmuri Service Center (Kolkata) – 40,000 km Service Experience with the Harrier

Hello Team-BHPians,

I wanted to take a moment to share my service experience with Tata Lexus Motors Nalmuri Service Center, Kolkata, after clocking over 40,000 km on my Tata Harrier. Having experienced the ups and downs that come with owning and maintaining a car over this distance, I can confidently say that Lexus Motors has played a big role in keeping things smooth.

• Vehicle: Tata Harrier
• KM Covered: 40,000+

Service Experience – Honest and Efficient

From the very first service, Lexus Motors has maintained a high level of professionalism. Their staff is approachable, knowledgeable, and always willing to listen. I’ve interacted with the same service advisor for most of my visits, which helps a lot in terms of familiarity and trust.

• Transparency: One of the highlights of my experience has been their transparent approach to service. No hidden charges, no unnecessary upselling. I always receive a clear job card with expected costs before the work begins, and the final bill has never had any surprises.
• Cost: Service costs have been very reasonable so far. Even at the 40,000 km mark, I haven’t felt like I’m paying a premium. They follow Tata’s standard service schedule closely, which keeps things predictable.
• Timeliness: This is where Lexus Motors really shines. Whether it’s a routine service or something more urgent, they have always stuck to the promised timelines. In fact, on a couple of occasions when I had travel plans, they even managed to fast-track the work and hand over the vehicle earlier than expected.
• Upgraded Facility: Recently, the service centre has undergone a noticeable upgrade in line with Tata Motors’ new standards. The waiting lounge is cleaner and more comfortable, the service bays look better organized, and the overall workflow seems much more streamlined. You can tell they’ve invested in improving the customer experience.

What Could Improve?

Not much to complain about, honestly. But if I had to nitpick, the service centre does get quite busy during weekends, so it’s better to book your slot in advance. A mobile app-based service status tracker would also be a welcome addition for better transparency during the service process.

Final Verdict:

If you’re a Tata owner in or around Kolkata, I’d highly recommend Tata Lexus Motors for both routine maintenance and unexpected repairs. Their commitment to customer satisfaction, timely service, and honest pricing has kept me confident in my Harrier’s upkeep, and I look forward to the next 40,000 km and beyond.

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I tried to avoid the object by steering my car to the right, but unfortunately, the rear left tire went over the object and resulted in a damaged rim and a shredded tire.

BHPian theexperthand recently shared this with other enthusiasts:

An unfortunate incident happened while I was driving to Kerala last week - at around 9 PM, a few meters before the Kuthiran toll, I saw an object on the road - I was doing around 70 kmph. The object was in front of my left front wheel, and since there were no vehicles on my right side, I tried to avoid the object by steering my car to the right, but unfortunately, the rear left tire went over the object and resulted in a damaged rim and a shredded tire.

The Damage:

The alloy was damaged and the tire was fully shredded - since I had opted for tire protection, decided to claim insurance - called up my agent Priya next day and sent her the videos and photos and she assured me that she would raise the claim once I am ready to drop off the car at the service center. I drove back to Bangalore using the spare tire and on Monday morning Priya raised the claim and sent the claim number. Around noon I dropped the car at Prerana Motors Kudlu gate and since the claim was already registered, all I had to do was to fill out a form and I was out in a few minutes.

I got the surveyor assigned on the same day and the next day he did the survey and informed the showroom that insurance would pay for the alloy, but for the tire, I would not get any amount since my car had already done 32K km and the life of the tire is only 30-35K km. The tire protection add-on page of Reliance insurance does not say anything about the KM limit - it only says that I am eligible for 50% of the amount if my tire tread depth is between 3 to 5 mm, so I asked Priya to ask the surveyor to get the thread depth measured. There was a lot of back-and-forth communication between the service center, surveyor, and my insurance agent (which I was being kept updated by my agent) but there was no real progress. Initially, the excuse was the measuring equipment had to come from peenya center, then it changed to "Sir, we have to take the tire to a tire showroom to get the exact measurement and now we are talking to the surveyor about who will bear the cost". When the discussion was on the cost, Priya got the service center and surveyor on a conference call and said that they would bear the cost and customer is frustrated and is thinking about changing the service center, etc. Not sure what exactly transpired, but within 30 minutes after the call I got the thread depth measurement done.

Tyre tread depth measurement:

Lo and behold - when the thread depth was measured, my thread depth was about 5 mm, and the insurer paid me 50% for the tire cost.

Few takeaways from the incident, especially since it was the first time I am claiming insurance:

• Always click a picture at the spot where the incident happened, it helps during the claim (I missed doing it).
• Read through the fine print before you take the add-ons.
• Independently validate the findings of the surveyor.
• It always pays to have a good and competent agent at your side. In my case, the insurance was taken through Adhwaith Solutions, and the POC was Priya - without her relentless followup, I would have ended up spending for the tire from my pocket.
• There is no sync between the Reliance app and the website - I still do not see any claim registered against my policy if I go to the app, but I can see the status on the website. Also, the status is not updated in real-time.

The total bill was 37888 INR, out of which Insurence paid 26121 INR.

--Anoop

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Production of the Stealth Edition is limited to just 2,700 units.

Tata Motors is celebrating 27th anniversary of the Tata Safari with the launch of the limited Stealth Edition. It is available in both the Harrier and Safari but production will be limited to just 2,700 units.

The Harrier and Safari Stealth Edition are finished in a new Stealth Matte Black exterior colour. The SUVs get all-black grilles, window lines, roof rails and ORVMs. The alloy wheels are painted black.

Inside, both SUVs get full black leatherette upholstery and come equipped with a touchscreen infotainment system, 2-zone automatic climate control, powered front seats with ventilation, powered tailgate and level 2 ADAS.

The Stealth Editions are mechanically identical to the standard versions. Both the Harrier and Safari are powered by a 2.0-litre diesel engine producing 168 BHP and 350 Nm. The engine is paired with either a 6-speed manual or a 6-speed automatic transmission.

The Tata Harrier and Safari Stealth Editions are priced at Rs 25.09 lakh and Rs 25.74 lakh (ex-showroom, Delhi), respectively.

The Stealth Editions are based on the Fearless+ and Accomplished+ trims of the Harrier and Safari, respectively.

Tata Motors has launched Stealth Editions of the Harrier and Safari SUVs in India. The Harrier Stealth Edition is priced at Rs 24.85 lakh, while the Safari Stealth Edition costs Rs 25.30 lakh (ex-showroom).

The Harrier Stealth Edition is based on the Fearless+ variant, whereas the Safari Stealth Edition is based on the Accomplished+ trim. Both SUVs have a matte black exterior stealth badging and two-tone alloy wheels with a black finish.

Both SUVs get full black leatherette interiors and features such as a touchscreen infotainment system, 2-zone automatic climate control, powered front seats with ventilation, powered tailgate and level 2 ADAS.

The Stealth Editions are mechanically identical to the standard versions. Both the Harrier and Safari are powered by a 2.0-litre diesel engine producing 168 BHP and 350 Nm. The engine is paired with either a 6-speed manual or a 6-speed automatic transmission.

It took a good 6 months and around 1200+ man hours to complete this build.

BHPian flipflop recently shared this with other enthusiasts:

The moment I test-drove the all-new Tata Harrier, I just fell in instant love with the vehicle. Such a massive road presence, and surprisingly easy maneuverability considering its size, resulted in an instant purchase.

I don't consider myself an audiophile but rather an audioholic, if at all such a word exists. For those who have not seen my previous thread, kindly check it out.

Now, the Harrier is probably the WIDEST car in the segment and obviously, I am not going to be running the stock music system. And with width, the potential to achieve a very expansive and wide soundstage presented an opportunity to consider a dream build. Yes, I say DREAM cause, with any passion, the dream and the desire to achieve the best we can will always persist.

Since my wife was going to be using the Sonet, she did not want any music in her car. That left me with an entire top-of-the-line audio system that can easily be migrated onto the Harrier. But the devil inside me could not resist the urge to update. Firstly, up until that point, the music system in the Sonet was something I loved and was the best amongst all the other car audio systems I had owned earlier.

After much deliberation and discussions with Mr Karthik of Speedfreaks, Chennai (Had always been my go-to installer and a very dear friend), we decided to do one No-holds-barred install. The best that I could afford. The equipment was finalized (will post a detailed explanation and the reasons we picked them in subsequent posts).

Even though the Harrier is built like a Tank and has excellent cabin quietness, for the system that is being planned, the car had to be stripped and soundproofed totally.

Music from the stock was played and the vibrations, reflections etc were recorded and measurements were taken. I really wish I had done a video of how they go about this, but sadly it just did not occur to me then to shoot. As much as the entire dashboard was removed and sound proofed. Here are a few pics.

Door pad treated with 6 layers of damping

vibrobarrier from Dr Artex

Boot stripped and sound proofed

The floor

Entire dashboard stripped

Dashboard sound proofed

POWER

Since the system consists of a few high-current requirements, the stock battery of the Harrier was checked. The car comes with an alternator capacity of 150A and the battery has a 78Ah capacity. The initial thought was to add a secondary battery since the alternator has enough juice. However, after checking the ampere requirement of the Car OEM, and after checking the Ampere requirements of the equipment to be installed, there was sufficient head room for smooth functionality.

However, we all know that the power that comes from cars, particularly the quality of alternators used in Indian cars, the quality of the current is a lot less for optimal functioning of any good system. Considering how sensitive the equipment that is being proposed to be used, the fear of impure current flowing into the system was always a worrying factor.

After much research, a DC to DC converter/pure power supply equipment was needed. Micro-precision, a well-renowned German manufacturer of High end Car audio, has a DC-DC converter in its 7 series. This accepts the 12V (which is constantly fluctuating and is not constant) from the stock battery, and puts out a constant volt ranging from 12 to 16V (which is programmable). The output was set at a constant 14.2 V and is fed to the distribution block, from where the rest of the equipment gets clean power without any grounding issues and associated undesirable noises. JK Automotive, Coimbatore is the official distributor for Micro-Precision in India. His name is Mr.Karthik as well and is a very good family friend of mine for over a decade. The transaction was a breeze and the DC-DC converter landed at Speedfreaks, in no time.

The importance of using the proper fuses is the key. Even earlier, I had not had much belief as to how a simple fuse could help in SQ improvement. Speedfreaks had specifically chosen and procured the required fuses and once the switch happened, the difference was huge. The fuses are from Dios-dela musica, a brand from Indonesia. Specifically handcrafted and along with custom-made, Gold-Plated distribution and ground blocks, the power required for a system of this magnitude is well taken care of

Micro precision DC-DC converter

Power Distribution block with Diosdela Musica Fuses

Ground Distribution Block

Microprecision neatly installed under the seat

Cables, Interconnects and Source

The big 3 update was duly completed. With the aid of the micro-precision DC-DC Converter and with the use of superb distribution/ground block, along with appropriate fuses, the power supply is now very clean with a constant output of 14.2 Volts.

Cables and Interconnects

As much as clean power was achieved, the importance of the speaker cables and interconnects really does matter. We used Tchernov supreme speaker cables and Diosdela Musica RCAs.I had the opportunity to do some comparisons in one of the demo cars at Speedfreaks. The sheer musicality these RCA brought out, even in a basic two-way setup was convincing enough to procure them.

Source

Garbage in, Garbage out. PERIOD. There are no two ways to it. I had retained my beloved Cayin n8ii, the DAP that was the source I used in my previous build. But then, when trying to achieve absolute musical fidelity, there are much better and more advanced options. Music these days is extremely digital. The quest towards achieving the best, needed a lot of research, analysis and feasibility. Chord M scaler, a home audiophile-grade product, which takes in a digital signal, upscales anything to a max 768 khz. Almost 16 times the original sample size of a 44.1 khz recordings. Then it transfers the same to Chord Hugo TT2 through dual BNC cables. The digital to analog conversion happens at the TT2, which features a Field Programmable Gate Array (FPGA) DAC.

Now both these are home devices. But they operate on 15V only. Even Rob Watts, the person who designed this suggests using powering these with batteries so that no RFI gets introduced in the signal chain. Thanks to DC-DC Converter, and using a smaller DC buck, the required clean power to use these in a car became possible.

Chord M Scaler and TT2

DC-DC buck for powering the Chord

Continue reading about flipflop's audio upgrade for BHPian comments, insights and more information.

The Tata Safari is also expected to receive the same updates as the Harrier.

Tata Motors has rolled out a new software update for the Harrier, which adds two crucial driver assistance features – Lane Keep Assist and Adaptive Steering Assist.

As per the information shared by a Harrier owner on social media, the service centre technician updated the car’s ECU and Front Camera Module (FCM). The infotainment system software was also updated to version 15.18.

Following the update, the two aforementioned ADAS features were activated under the ‘Driver Assist’ menu. Animations and graphics for each of these features were also part of the software update. The total time required to install this update was around 1 hour.

Tata Motors introduced ADAS on the facelift version of the Harrier and Safari. However, features like Lane Keep Assist and Adaptive Steering Assist have been missing since launch. Only now are these assistance features being rolled out as part of a software update. The Safari is also expected to receive the same updates.

Source: Rushlane

The car did garner a small group of enquirers who had come to buy either the Punch or Nexon.

BHPian ghodlur recently shared this with other enthusiasts:

I recently visited the Tata Showroom in Pune for some work related to Harrier and checked out the new Curvv. The car did garner a small group of enquirers who had come to buy either the Punch or Nexon.

My observations:
1. The car does have a road presence as per me.
2. The boot is huge
3. Didn't like the XUV 700 type door handles, felt they could be prone to some rough handling.
4. The interiors are good

Check out BHPian comments for more insights and information.

The new extreme terrain modes could be introduced on the upcoming Harrier EV.

Tata Motors has filed a patent for a new terrain mode selector. The patent image reveals new traction modes that could be introduced on future SUVs.

Tata first introduced traction modes on the Harrier and Safari. Both SUVs get three options: Normal, Rough and Wet. The patent image suggests that future versions could get gravel, sand, snow, and rough road modes.

Tata Motors is also working on a pure electric version of the Harrier. It will feature AWD with dual electric motors - one on each axle. The drive mode selector seen in this patent image might be introduced on the upcoming Harrier EV.

Currently, both the Tata Harrier and Safari are front-wheel drive only. Does the introduction of more extreme terrain modes mean that future iterations of the ICE-powered SUVs could get AWD?

Tata Motors is celebrating a new milestone of 20 lakh SUV sales, since the launch of its first SUV, the Sierra.

Tata Motors is celebrating a new milestone of 20 lakh SUV sales, since the launch of its first SUV, the Sierra, in 1991. To celebrate this, the carmaker has announced the ‘King of SUVs’ festival with special prices and benefits of up to Rs 1.40 lakh on its range of ICE and EV SUVs.

As part of the ‘King of SUVs’ festival, the starting prices of the Harrier and Safari have been reduced to Rs 14.99 lakh and Rs 15.49 lakh (ex-showroom), respectively. Benefits worth up to Rs 1.40 lakh are available on select variants.

The carmaker is also offering benefits and discounts on other SUV models. The Nexon.ev gets benefits of up to Rs 1.30 lakh, while the Punch.ev is offered with a discount of up to Rs 30,000.

Benefits as part of the ‘King of SUVs’ festival are valid for all bookings till July 31, 2024.

Tata's further plans are only on ALFARC platform on which the ICE Sierra will also be based and the EVs that will be based on Acti.ev and JLR's EMA architecture for the Avinya brand.

BHPian DRPSREDDY recently shared this with other enthusiasts.

Tata Motors proudly brought the D8 platform from JLR that Discovery was based on for the next gen SUVs that are now launched as Harrier and Safari.

Both these cars are doing good. But what next? Tata Motors had announced that there would be more variations of the platform that spin out a sedan, a coupe, or an MPV.

But it seems Tata has lost much focus on more products except to get a 1.5L petrol powertrain and an EV out of the platform. The current and only Fiat-derived powertrain 2.0L Kryotech engine is the current sole engine. This engine is clearly unrefined, underpowered, and outdated in today's terms. Fiat seemed to have asked a bomb to retune the engine with a hike in torque or alternatively asked to choose the 2.2L engine instead which will take the costs off the roof. Fiat (or Stellantis) reportedly stopped working further on diesel engines and is planning to get in Hybrids for next-gen SUVs. Tata is clearly caught off guard as they did not invest in their own engines and rather banked on European partners who foot expensive engineering bills that are not feasible for Tata.

Tata's further plans are only on the ALFARC platform on which the ICE Sierra will also be based and the EVs will be based on Acti. ev and JLR's EMA architecture for the Avinya brand. As of now, no new car seems to be planned that is based on the D8 as it requires a larger, 1.6-2.0L petrol powertrain or Hybrids that TATAs lack or are not interested in developing. They have also haulted the turbocharged variants of the 2.2 varicor engine that just turned reliable with Hexa.

So this seems to be the end of the JLR D8 platform.

Here's what BHPian shortbread had to say on the matter:

Perhaps the answer for future powertrain options comes from JLR as well.

Considering the localisation drive for the JLR lineup recently announced, which will include assembling the Ingenium engines in India (confirmed by Rory O'Murchu JLR's Product Line Director in his Autocar interview) this year. 5 years ago, this might have been farfetched, but now it makes sense. Mahindra has really raised the bar for powertrains in the segment and Tata could really do with the Ingenium's specs. Perhaps reserve the top state of tune for the JLR's India lineup and reserve the lower ones for Tata.

This also resolves the biggest gap in its powertrain lineup, Petrol engines. The current sales of Harrier and Safari are diesel only, a fact that's often overlooked when discussing sales volumes.

Ingenium family has a comprehensive line-up of 3 & 4cyl engines:

PETROL - AJ150 & AJ200

Inline 3: 1.5 L

• 260 Nm, 160 Ps

Inline 4: 2.0 L

• 320 Nm, 200 Ps
• 365 Nm, 250 Ps
• 400 Nm, 300 Ps

DIESEL - AJ200D

Inline 4: 2.0 L

• 380 Nm, 163 Ps
• 430 Nm, 180 Ps
• 430 Nm, 200 Ps
• 500 Nm, 240 Ps

The volumes will help JLR's India operations and keep the money flow in-house rather than paying Fiat for its archaic units. The Ingenium engines have been around for some time, and after resolving its previous teething issues, these are proven units now. Instead of the expensive Aisin or ZF automatics JLRs use, continue with the localised Hyundai autos.

This makes better sense than Tata spending time and resources on its own separate lineup of engines for its bigger cars.

Check out BHPian comments for more insights and information.