Quote:
Originally Posted by sidzz What is the current situation on this mate? |
Well well, what can I say, the situation and the time have gone very worrisome & bad. Many things have happened over this period since my post. For better understanding, I am quoting the issue in a timeline.
Feb 7th: All the things said in my original post happened.
Quote:
Originally Posted by lostf1talent Hello BHPians, |
as of this moment, the car is left back with the dealer in Chennai, Same goes for my money
and I was back in Madurai. (450 odd km)
As I came back, whenever I tried to get in touch with the dealer, I would be able to reach him in only 2 out of 5 attempts. I always get a response that they were busy and the car is already in a garage for the service and it needs an overhaul. Specifically, he mentioned that it needed piston rings to change and also injectors.
Feb 29: After a good number of follow-ups, I get an update that the car's service is done, and the car needs to run in under 2k rpm for some 1000 odd KM's for the rings and other things to set it. The mechanic had suggested that he will do 500km himself and hand it over to the dealer. And dealer tells me that he needs to make sure that the car is perfect hence he needs around a week after the mechanic handover the car so that he could complete the rest 500 km and monitor the car.
Mar 3: I sent another friend of mine, who's more into automobiles in Chennai to check the car, and after a short TD, he sees that the oil from blowby has stopped but smoke(white) is still present. He also highlighted that the engine top cover had some oils spilled on it. And a minute smoke near one of the injectors. Also Being a more experienced driver, this friend of mine, spotted the jerks to be Clutch judders which he had highlighted to me and the dealer as well.
Now I was quite skeptical about this car, and this friend had strongly suggested not to take this car. We even tried to speak to the dealer for a full refund, but he said he needs time to arrange the amount back, he alternatively suggested that we can take other cars temporarily or he will try once more to get the clutch issue and injector sealings done. He said anyhow he needs to get the car redone even if it was for another customer and asked us to wait.
After this here, I'm taking multiple follow-ups to get a solid update, but I hardly get any.
Mar 15: I get a call from the dealer that the car is now perfect and recommends that I come to Chennai to check in person.
Mar 19: I reached Chennai and checked the car to find that the clutch jerk/judder is solved, but still oil over the engine top mount and now smoke from 2 injectors. Dealer himself says he needs more time to monitor the car. Now I was devastated at this point and fed up completely!!
My gut feeling was that he will hardly return my money, as even with the car I had a hard time reaching him over the call. Also as the fasting month is nearing, we needed a car and I can't travel easily as well to Chennai during that period. Hence I decided that I will take a temporary car from his collection this time till I can decide on how the situation goes with the refund. The dealer also said that he may arrange some other good car in the coming days, and till then I can use the car I choose from his collection. The only car that was worth taking was an i20 CRDI 2016 1st owner 69k km run car. Took a TD and found the engine to be more refined and gears slicker and the good suspension. But slightly noticed a very very minute sticking effect on the clutch at times like some chewing gum is stuck. (took some tips from that friend of mine for the TD). Then decided to take the car to that friend's place before driving back home.
So his place was around 30km from this place and as I crossed around 20km or so, at Chennai's peak traffic, the clutch started sinking but thankfully I had found a workaround: if I push the clutch pedal twice it came back. Stopped the car for a while, and checked the engine bay but couldn't figure out anything. His place was now just 10 km away and decided to take it there first. Now I noticed that from 3rd gear on the clutch was fine. (The dealer had highlighted that the car was parked long and could have some minor niggles.)
Reached his place and he TD as well and said apart from the clutch sinking, other aspects of the car like the engine, driving dynamics, and cabin insulation everything was miles ahead and that he had high hopes for Verna but was disappointed with that one. He suggested that I should take the car to Madurai early morning when traffic will be less so that I need not come to lower gears. He made me drive and noticed that I was managing the clutch in lower gears well. We made this decision because getting it back to the dealer would again add up to a more complicated story. He recommended starting early morning to avoid traffic.
Started the car in the early morning, and found the clutch to be quite normal now. Confused and relieved a bit, I started off to Madurai, and the car felt very well mannered on the highways, and felt more like a proper level up to my VTVT i20 before. I enjoyed the drive and the road was very free due to Monday early morning and I hardly had any chance to move to lower gears except for a very few diversions and tolls. So when I reached the outskirts of Madurai, the clutch issue crept back in. Using the same technique I managed to get the car home.
Mar 21: Next day, Now in the daylight, when I opened the bonnet, I noticed that the brake fluid level was just barely near the low mark. This started some research spree on my mind, and many videos and posts suggested it could be the failing cylinders. But all those had a common diagnosis, the clutch kept sinking in all scenarios. Here, it was only after some usage, and the low level could be due to being parked long.
So went to the Hyundai service center without the car, first enquiring about the fluid to be used, and got to know that its DOT3. Now I followed up with the same person who helped me to get details of Verna, for this car.
Now the most SHOCKING NEWS!, this i20 had come in for the last service on march 2022 with ODO clocked at 1,13,000. And they were quite curious to know about the dealer's details for some odd reason. Somehow I felt I should defend him provided he had given this as a temporary option I said some random explanations and left the place.
Mar 22: Bought DOT3 fluid, filled very near to the max level, and went inside to check the clutch to see that, the chewing gum effect is gone now. Took for a short drive of 15km no sinking occurred.
Mar 25: Wanted to be sure, and tried to simulate the 30km run that I had done on Mar 19, so planned a trip to the Bosch service center just to get an idea. Went there successfully without any issues on the clutch and reaching there, it was again drama.
The mechanic hardly checked the car and said it needs assembly, clutch plates, and cylinder replacement, where I had just told him about the low oil level and top-up and just to check for any leaks. I asked again about any leaks, but he said there isn't any leaks, and asked me to listen near the engine bay as he pressed the clutch, a very very negligent hydraulic noise, which you can hear only when you focus much. Got a quote of 18k for all this work.
I was not sold by their approach and decided to take the car back, and it ran well without any clutch sinking again in fact during this drive I noticed that the clutch was much smoother. Came to an understanding that the low fluid level would have depleted the oil inside the lines over usage.
(only positive learning from this)
Now, I am completely left confused still, on what to do, to get a refund (which I highly doubt will ever happen) or keep this one for a while and sell it? or wait for a good replacement to pop up in his collection, or keep this one (too costly for a high mileage done car). Sadly this car's insurance is also expiring in a week!
In the end, I learned a valuable lesson - always do your due diligence when purchasing a second-hand car, and never be afraid to speak up if something doesn't feel right. While it may be tempting to jump at a seemingly great deal, it's important to remember that there's no such thing as a perfect car, and it's better to take the time to find the right one, rather than rush into a purchase that you may later regret. And patience sometimes can be a negative thing!!. By nature i am a very calm and patient one, and it hit me hard now.