I made a mistake. I didn't even think of doing research on Team-BHP before helping my folks in purchasing a dishwasher. They live in a small town in TN and like amikacin says, the problems I have encountered before were poor after sales service, quality of water etc.
I have noticed that amma couldn't really manage washing the dishes everyday - she would rest against the wall when washing. Sad sight to see and I was adamant that something be done about it. We checked with many maids and none of them were ready to wash dishes for less than 1K a month! So I did as much research as possible online and many of them stress on one point - you must rinse the dishes before you put them in the dishwasher! I mean, that really takes away the need for a dishwasher right? I mean, it is double work then. But on my reading up - especially on Bosch's and Siemens' operating manuals, I see that they stress on this point - you do not have to rinse the vessels before you put them in! You just have to scrape off the food as you normally would before you put them in the sink - this is usual practise in my home anyway. I checked with 4 dealers in my hometown and 1 tried pushing an IFB machine to me. The 2nd was adamant on Bosch. At the third dealer, I am happy I encountered a salesman who really knew his stuff. He had IFB, Bosch and Siemens on offer and was never pushy. But he said the best options were Bosch or Siemens. The Siemens on sale was a little pricey - around 45k. But he said there are cheaper options available and even showed me their brochure and said he can get it for me if needed. There was a small difference in the prices between IFB - Bosch - Siemens - in increasing order of price.
But the main thing was that I understood that IFB wasn't a great option - especially since the after sales service wasn't great. And this was confirmed on my online research too. But he said Siemens and Bosch service was done by the same team and they were a direct employee of Siemens - not the same for IFB. Could anyone else confirm this?
And reading online, Siemens has been in the dishwasher business for many years and many people vouch for it. After a day of mulling over it, I finally decided to go ahead and buy the Siemens itself. Placed the order and he received it at the showroom in a day.
And even my dad was skeptical of my plan to put in the dirty dishes without rinsing them and only scraping off the food. Even the guy who came to show us the demo of the machine said we need to rinse the dishes. But well, am I glad I stuck to my guns and went ahead with my plans. We just stacked up dishes - tried them all - dirty. Glassware, aluminium, steel plates, tumblers, even an aliminium milk vessel - the kinda non-stick one from Prestige I think - black coloured?
And I am happy to say I was amazed at the results. My folks were really really glad. And guys, this is the first time I have used a dishwasher and man am I a convert

. All dishes cleaned without any problems - even the milk vessel was cleaned. Granted, I did not try too oily vessels.
I will try and provide my inputs as much as possible...
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Originally Posted by amikacin - Is it possible to accommodate pressure cooker, kadai, thali, etc. in the dishwasher since these constitute the major bulk of the utensils in our household.
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Well, in this case, it is best you physically check a machine available at a dealer. It will give you an idea. But you cannot accomodate the large cookers in there. Large vessels are out.
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Originally Posted by amikacin - We have hard water in our area and do we need to attach a water softener to the water inlet line? Will it adversely affect the machine performance/clog the spray nozzels?
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In the machines I checked - in Bosch and Siemens, there is an option to put in a water-softening salt. This helps in reducing the hardness of the water and also in longevity of the machine. In fact, the salt helps in preventing the buildup of the layer of deposits in the lines.
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Originally Posted by amikacin - How much is an average wash cycle and load capacity for the machine.
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We tried with a decent load - of around 10 plates (steel, glass, etc), 6 small vessels, some glasses, around 5 cooking spoons, a large milk vessel, a large steel vessel and quarter plates etc. It took around 45 minutes for the whole cycle - from rinse to dry.
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Originally Posted by amikacin - Amongst the available brands in India, which should be preferred keeping in mind the after sales service as my parents reside in a small town and servicing sometimes can be a big issue. We have an IFB front loading washing machine at our home and in past our experience with their service has been not so good. Initially I had an inclination for IFB, however would like to choose the one that fulfills the above mentioned criterion.
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Yes, this is exactly what made me choose Siemens. I checked with 2 people who have purchased it and they have been happy.
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Originally Posted by amikacin - How much will be approx. monthly cost of consumables. Can I get home delivery for the same even in non metro areas?
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Yes, you can buy it online but I cannot comment on the monthly costs. Maybe someone who has used it for longer can.
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Originally Posted by amikacin - Are there any other points that should be covered in the decision process.
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For us, a problem was space. We never imagined we would be using a dishwasher so we had to make new space, put in a new switch box and arrange for the inlet and outlet water pipes.
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Originally Posted by amikacin - My approx. budget for this is INR 30K.
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The Siemens we bought was 31K. Your mileage may vary.
Looking back, this is quite a long post but just thought it might be helpful for someone looking to buy their first dishwasher.