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Originally Posted by carboy I haven't seen this before in any AC - is this common? Is it really required or can I press the Turbo button each & every time? |
If the AC doesn't work this way, then there's an issue
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Originally Posted by Cyborg Aargee...Buy a new AC, forget all that has happened and literally chill out |
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Originally Posted by huntrz Well I am no expert...Any product of theirs' provide an amazing peace of mind. |
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Originally Posted by Aroy In general a 15 year old AC is at the end of its life...their life is over 20 years. |
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Originally Posted by Sheel If you purchase online..it's pretty evident in the power consumption bill |
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Originally Posted by Gansan It is never a good idea to call...during Christmas/new year sale. |
Hello All
Some more updates...quite interesting as well, I'm sure some of you might even love it
Mon 19-Jun: Called Onida & told them I'm yet to hear from anyone on call CH15XX90921, they said they'll escalate
Wed 21-Jun: Called Onida & told them I'm yet to hear from anyone on call CH15XX90921, they said they'll escalate
Fri 23-Jun: Called Onida & told them I'm yet to hear from anyone on call CH15XX90921, they said they'll escalate
Wed 28-Jun: Called Onida & told them I'm yet to hear from anyone on call CH15XX90921, they said they'll escalate
Thus on 28-Jun the folks from YY Enterprises show up {new set of people} & get into work; they almost break the swing blades, thankfully it held up; they spliced the original wiring end that's covered with copper metal at the AC wires into stabilizer & insert direct wire; then splice up the OE wire at outdoor unit connecting to the contactor & give new connection & guess what VOILA!! it worked!! The AC actually works as it should
1. When turned ON the fan works for 2-3 minutes
2. Then the compressor takes the load & then starts working
Now come to the next part, the AC has to cut off when the room temperature reaches 30 & it doesn't happen.
The Insensible Sensor
Again troubleshooting; they remove the OE insulation of DHT sensor, then they rip open the sensor wire from PCB & then struggle to put it back. Then he casually tells me the problem is with sensor & needs replacement.
Sensor Testing
I request {as these guys were distressed & in the verge of bursting at us, I had to use my words carefully as well} them to test the sensor by placing it below the blower & asked to test. They were little hesitant, but then they did what I asked. They also kept rubbing the end of sensor & after few minutes they said the sensor is at fault because the AC isn't cutting off when the temperature is raising over 30

Although I wanted to blast them for talking such nonsense, I didn't open my mouth. Then my Son intervened & had to tell them the AC cuts off when the temperature reaches or falls below 30 for which they had to agree but immediately switched track & said the sensor is at fault as whatever my Son said is not happening. Now again I had to tell them if they rubbed the temperature at DHT sensor would raise due to heat & the AC wouldn't cut off & asked them to leave the sensor alone under the blower.
Works...But?
Guess what? After lowering the temperature setting to 18, the AC cuts off finally & after few minutes it takes the load of cooling. Thus the problem of cut off is resolved. They asked me to confirm if the problem is resolved for which I told them I'll confirm by Friday & asked to keep the ticket open which they hastily agreed.
The Hush-hush Bill
Now they gift me with a bill of Rs 5550 for replacing the PCB {remember I had paid an advance of Rs 2500} so I'm bound to pay Rs 3050 more. I ask him to give an itemized bill asking the price of PCB for which he wrote the cost of PCB is Rs 4800 & service charge is Rs 750. Since I know the price of any new inverter model PCB is around 5K the old one shouldn't cost so much, hence I asked him why the PCB cost so much. He tried a shrewd way by calling his office, putting his phone on speaker, talking to the receptionist who told him that I had told them not to mind the cost but to fix the problem. I told I will pay what he's asking, but then I'll deal the overcharging in another way & showed him the package that carried the MRP of Rs 1859. I gave him a second chance to double check if he wants for one last time. He agreed to confirm it later after reaching office & sends me a message via WhatsApp of the screenshot from the system that says the customer price of PCB is Rs 2230 & service charge of Rs 750 totaling to Rs 2980.
No answers
I asked him:
1. To confirm if the AC problem was resolved by replacing PCB or not for which he hasn't answered
2. Why they originally raised the bill for Rs 5550 instead of Rs 2930, again no answer
Birth of new problem
Meanwhile we observed that, the AC temperature set at 18 cools the room to 26 & then cuts off. Means, everything works as it should just that the temperature has to be set at 18. Not sure if 16 will behave like room temperature of 24, need to check.
Thu 29-Jun: Despite asking them to keep the incident open, they had closed it by evening
Fri 30-Jun: Today morning I updated them on the birth of new issue & once again asked them to confirm if replacing the PCB fixed the issue & they haven't responded yet. Thus, I was forced to open another call CH30XX07389
Reflecting upon the issue
1. It was just the fan misconnection to the contactor at the outdoor unit which made the AC to keep working forever
2. To cover up {or perhaps intentionally}, they misdiagnosed {or mislead} the issue as PCB; I had even told them to check the PCB using multimeter in first place for which they agreed, but didn't get it done
3. Then they did a malpractice overcharging Rs 5550 instead of Rs 2980
4. Never attended calls on time, delaying the whole time providing unacceptable service
5. And finally when trying to fix the wires at contactor, they damaged the OE wires by splicing & damaging the sensor seating in the PCB
Now again I'm in fix
1. Should I pay the remaining Rs 480 & keep moving to buy another AC?
2. Should I send a legal notice to Mirc electronics for all the malpractices & damages asking to restore the AC to former glory?
3. Or should I leave things as such forgoing Rs 2500 & not paying Rs 480?
4. Shoot another email to Mr. Mirchandani as one final opportunity to fix the issues?
I agree 100% with all of you: it's an old AC consuming too much power & the room really requires only 1 ton not 1.5, and modern day AC's don't consume so much power & its more worthy to replace than retain the power hungry 1.5 ton machine {BTW, we're loving our 0.8 ton Bluestar invertor than the tiktok cut off traditional AC}, I'm really in a fix whether to let go or give back on this incident. Besides a new AC costs nothing less than 30K with exchange price, but if I fix this AC its not going to cost even half of half of half of half of this price isn't it?
Kindly let me know your thoughts as how differently you would approach the situation please? Thank you