We needed a replacement for our five year old Maruti 800. The car had done 50K on the Odo when we sold her back to Maruti True Value for 1.2 Lac. So we were in market to buy a new car. Our budget was up to 4 lakhs. Fuel efficiency, after sales services, inside space, value for money tag were our prime concerns. We needed AC with heater, Power steering as minimum fitments.
We short listed three cars - Alto, Santro and WagonR. We took out Alto due to few reasons.
Alto: Very good car. Has got everything we wanted, however, space inside does not meet our requirements. 5 Persons cant sit comfortably in Alto, especially with luggage. Also, with AC on, the car performance (pick-up, engine smoothness) gets affected. So after a lot of thought, we took out Alto.
After dropping alto, we finally had to decide between WagonR and Santro.
We had almost made our mind to buy the Santro but four things put me off when i took the test ride of both cars.
1. Very uncomfortable back-seat ride
2. Overall Bumpy Ride
3. Less Boot Space
4. Noisy Engine & Cabin
5. Less Effective and noisy AC
So we decided to go for WagonR Lxi.
Buying experience
Got call from DD motors (Peeragrahi, Delhi) that the car is available for test drive. My Dad, elder brother and I took the test drive and we were impressed by the space and headroom. The car's pick up was also very good, so we booked the car on 26 March 2007 and got it delivered 4 April 2007. The on-road price was Rs.3.85 Lac.
Accessories fitted from showroom were foot mat, Sony CD player along with 2 speakers, wheel cover, mud flaps, side molding, gear lock, remote locking.
No PDI was done by us as we were not aware of such things at that time, but did same thoroughly while buying Honda city. The entire delivery procedure was smooth and hassle free.
Ownership experience
Till Date, the car has crossed 31,000 km and it performs as well as it did when it was new. Though there are some bits where i think Maruti should have done better.
What i like
1. The looks
2. Engine
3. Headroom and boot space.
4. Front legroom is great.
5. A perfect city hatch with mix of optimum power and mileage.
What i dont like
1. Rattling and creaking noises.
2. Ride quality of the car.
3. The quality of plastics could have been better.
4. Pathetic Gearshifts (especially second one)
Services
Let me summarize regarding the service history of the car.
First service
First service was done at DD motors. The car had run 1050KM by then. There was a minor issue relating to gear tightness. Service adviser told me that the gear box of WagonR is just like that. Engine oil was replaced as advised by Maruti. The car was washed and waxed well. The bill amount was Rs. 1120
The consumables which were replaced are
- > Engine Oil Rs. 540
- > Oil filter Rs. 66
- > Fuel additive Rs. 311
- > Misc. consumables Rs. 40
- > Taxes Rs. 160
Second Service
Second service was also done by the DD motors, peeragarhi. we still complained of gear shift problem but they gave similar excuse, by the time i read so many reviews about WagonR and almost every owner has this issue. The bill amount was Rs. 120
The consumables which were replaced are
- > Misc. consumables Rs. 50
- > Screen fluid Rs. 12
- > Pollution certificate Rs.45
- > Taxes Rs. 10
Third service
Third service was done at 10,400KMs. Engine oil and oil filter was changed. I did wheel alignment and rotation from outside as Maruti people charge a bomb for the job. The bill amount was Rs. 1250
I lost the service bill so couldnt write minute details.
At 12,000 KM, a sad incident happened with the car. While driving at speed of 50-60 KM/H near azadpur, a big stone (usually found near construction sites) came under the car and destroyed oil sink, gear box. The complete oil came out and engine was halted. We were lucky that engine was not seized as car was driven for about 100-200 meters to park it to safe place. Called Maruti people and they towed the car to SVC. The SVC people gave a total estimate of around 50-60K and the estimated down time was one month including all formalities of Insurance etc. At that time we were not having any other spare car, so decided not to give car to the SVC, instead by reference of a good friend, we took the car to a Reputed workshop and they estimated repair bill around 35k only as they checked that engine was OK and no work would be done to engine whereas Maruti SVC told that there is damage to engine. Complete gear box housing, engine oil sink and several misc. items were replaced by genuine Maruti parts along with complete service and car was back home after 7 days.
Though initially we were thinking of selling the car, but after getting the car repaired there was no change in performance and it was as good as new. So we didnt sold her and used in normal manner.
Fourth service
Fourth service was done at 20150 KM. Engine oil, oil filter, gear oil were changed. Engine flushing and injector cleaning was done. Also some minor parts were changed. The bill amount was Rs. 3900.
The consumables which were replaced are
- > Oil filter Rs. 70
- > Engine oil Rs. 740
- > Coolant Rs. 210
- > Brake fluid Rs. 140
- > Misc. consumables Rs. 65
Labour charges are
- > Paid service Rs. 710
- > Brake bleeding - Rs. 450
- > Engine flushing Rs. 675
- > Injector cleaning - Rs. 400
- > Taxes Rs. 250
Fifth service
Fifth service was done at 30,000 KMs in December. This one was heavy on pocket as bill amount was Rs. 7700
The consumables which were replaced are
- > Oil filter Rs. 70
- > Engine oil Rs. 850
- > Spark plugs Rs. 220
- > Air filter Rs. 160
- > Wiper blades Rs. 170
- > Fuel filter Rs. 250
- > Decarbonizing Rs. 1650
- > Gear oil Rs. 770
- > Misc. consumables Rs. 100
Labour charges are
- > Paid service Rs. 850
- > Tappet adjustment - Rs. 350
- > Throttle body cleaning Rs. 450
- > Drum and disc brake cleaning - Rs. 850
- > Taxes Rs. 900
I am overall very happy with the car. Fuel efficiency is around 12-15 KMPL (overall) depending on AC use and riding pattern. I am also impressed with the handling, can easily do 120-140 safely. It is still running on stock battery and tyres.
Here are some photos of the car.