![]() | #691 |
BHPian ![]() | ![]() That has been what i have been asking the enlightened people at the Call center of Axis Bank who have been consistently giving me the "We are working on resolving it" line. Now have given them an ultimatum to refund it or replace it. Hopefully it gets through their thick skulls. Given a chance i would prefer to get a refund and buy the ICICI bank Fast tag as it seems more recognised. |
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![]() | #692 | |
Senior - BHPian ![]() Join Date: Sep 2004 Location: Bangalore
Posts: 1,867
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![]() | #693 | |
BHPian ![]() | ![]() Quote:
And the Customer care guys are the worst ever, one guy even saying that i should ask the toll plaza guy to change the sim to Axis bank ![]() | |
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![]() | #694 | |
Senior - BHPian ![]() Join Date: Sep 2004 Location: Bangalore
Posts: 1,867
Thanked: 1,733 Times
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I am assuming you tried this at more than one plaza and got the same result everywhere - right? | |
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![]() | #695 | |
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![]() | #696 |
BHPian Join Date: Dec 2009 Location: Bangalore
Posts: 553
Thanked: 239 Times
| ![]() Update on fasttag experience from Bangalore-Tirupathi drive. From Bangalore, the first two toll plazas (Lanco Hoskote, Mulbagal) have a dedicated lane with a guard present. No boom barriers, just a drive thru. The third toll closer to the border is being prepared with a dedicated lane and has a dedicated lane for the return journey. Paid through fasttag for the first two and by cash for the third. Recieved messages about 5 hours later. |
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![]() | #697 |
BHPian Join Date: Feb 2017 Location: DEL-TN-KA
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| ![]() Was doing a Bangalore-Chennai trip a couple of days back. Crossed Atibelle and Krishnagiri toll plazas like a breeze. While crossing Vaniyambadi toll plaza, FASTag didn't get recognized. Toll guy said it has been blacklisted ![]() I had a lot of time to kill, so called the Axis Bank customer care to give a piece of my mind. Have to give it to them though. Call connection to an executive is pretty quick. I narrated what had happened and they asked me contact the person who had issued the tag and that my FASTag was never activated ![]() I am yet to hear from them on my complaint. Lesson learnt: Call Axis Bank customer care and confirm on the status of your FASTag while planning your journey. So much for going cashless! |
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![]() | #698 |
BHPian ![]() Join Date: Jun 2008 Location: Bengaluru/NYC
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| ![]() How is FASTag coverage on B'lore - M'lore sector? As my travel is mostly on this highway, can opt if all the tolls are covered. |
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![]() | #699 | |
Distinguished - BHPian ![]() ![]() Join Date: Nov 2007 Location: Belur/Bangalore
Posts: 6,458
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However, if the FASTag lanes in the's booths ae clogged, you can always get into regular lane and get the Tag scanned manually as I did 3 weeks back. The other 2 booths of Nelligere and Nelamangala, dedicated lanes for FASTag exist with a person manning it with a barricade and allowing you only after seeing this tag on your car. | |
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![]() | #700 |
BHPian ![]() Join Date: Oct 2013 Location: KA21
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| ![]() One thing I observed in Bangalore-Hassan toll plazas is, FastTag dedicated lanes are slow compared to rest and during my Sunday return trip to Bangalore, cash vehicles were allowed in all lanes in all toll plaza`s except Nelamangala. Even though traffic was not high as compared to Sunday evening standards, surprisingly dedicated lanes were open for everybody. Last edited by DragonHawk : 21st March 2017 at 14:06. |
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![]() | #701 |
BHPian ![]() | ![]() Update: Finally cancelled the Axis bank Fastag, Unbelievably inept service. Now have to get the ICICI one, hopefully they are better than Axis. |
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![]() | #702 |
BHPian Join Date: Aug 2009 Location: "Luck-City", TS
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| ![]() Closing FasTag Account on sale of vehicle One need not close the account on sale of a vehicle. Just get the tag linked to the sold vehicle cancelled and add tag linked to the new vehicle to that same account and get the balance transferred. The balance in account can be used for the new vehicle. The deposit also continues. However, you lose the 200 tag cost of old vehicle (paid when you took the tag earlier) and need to pay 200 for the new tag cost at this stage. However, in my case, I needed to close the tag account in totality due to certain administrative and legal issues peculiar to me and not relevant in general, hence, not going into that aspect. The procedure : 1) Called up ICICI representative. 2) He came over (within 24 hours) with an application form for closure, got it filled up and signed, took an ID proof of account holder and vehicle RC copy and a cancelled cheque (to enable refund of balance as well as deposit to bank account by NEFT). 3) See image attached as to steps carried out by ICICI at the back end. 4) Now, awaiting refund to the bank account (expected within 1 month). Hope this helps. ![]() Last edited by Rudra Sen : 22nd March 2017 at 09:50. Reason: Typo edited |
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![]() | #703 |
Senior - BHPian Join Date: Jun 2014 Location: Bangalore
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| ![]() Gents, may have to make a quick trip to Sakleshpur side over the week end. Planning to take the Nelamangala-Hassan route. Any idea if the toll booths on this sector are all FasTag compliant? |
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![]() | #704 | |
Distinguished - BHPian ![]() ![]() Join Date: Jul 2011 Location: Bangalore
Posts: 3,158
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http://www.team-bhp.com/forum/street...ml#post4167380 | |
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![]() | #705 |
Senior - BHPian ![]() Join Date: Feb 2017 Location: KA - IND
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