[NaXal]

I keep asking myself if I could have done something to avoid the accident.

Straight forward No. But you have done everything right to reduce the fallout of an accident.

* Your speed wasn't high enough so damage isn't catastrophic.
* Seat belts were on, so zero physical injury.

Shit happens, and this type of accidents are common all over the world. So don't take too much of headache, move on.

Damage to your car is fully repairable. Being white, color matching wouldn't be any issue either.

Yes, you are right on insurance cost increase but that's part of car ownership experience.

Follow up the workshop for flawless repair job, and your car will be back as new in no time.

[Thad E Ginathom]

Originally Posted by NaXal

Being white, color matching wouldn't be any issue either.

You have yet to discover how many shades of "white" there are!

But dealer repair and service will certainly have the right one.

[Thatautoguy46]

Hello everyone
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Today when my dad was returning from Office, had stopped at a signal. When the signal turned Green, the vehicles started moving slowly and a Concrete mixer had to take right. While going right, that vehicle hit our Santro. My dad was in a mild shock and before he could get down, that vehicle picked up pace and didn't stop. As it was a rush hour, there were many vehicles behind and everyone started honking, so my dad drove the car to the left of the road and stopped to see the impact. See the attached images for the damage caused.
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My dad drove to the home straight and called me. I wanted to lodge a complaint with the police, and get the culprits vehicle details as there would be Cameras at the signal. But my dad said as the damage was comparatively less and he doesn't want to go to the police station for this. He says that we can get the car repaired at a local car workshop with our own money. As we have only one car and it's my dads primary source of transportation to this office, we need the car ASAP.
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But I wanted to lodge a complaint with the police and get the culprit down, because there was no fault and ours and we had to suffer. Please help me with some suggestions, I don't know what to do
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The incident happened In Vizag. Please ignore them poor picture quality, they were shot at 20:30 today.

[saket77]

Hello!

We do get upset if our rides get damaged especially when we are not at fault. But hey, life isn’t always fair. But then it isn’t fair to anyone; so that makes it a little fair. Am I making any freaking sense

Basically, not to worry. If that dent on door and the broken mirror is all the damage then honestly it’s not much. In fact, if that mirror was an electronically controlled one (though it looks like it was manually internally adjustable from the springs), it may cost more than the dent repair. My advice is to first get an approximate quote from workshop of your choice. And then decide if you want to do it from your pocket or claim insurance.

Regards.

[Thatautoguy46]

Originally Posted by saket77

Basically, not to worry. If that dent on door and the broken mirror is all the damage then honestly it’s not much. In fact, if that mirror was an electronically controlled one (though it looks like it was manually internally adjustable from the springs), it may cost more than the dent repair. My advice is to first get an approximate quote from workshop of your choice. And then decide if you want to do it from your pocket or claim insurance.

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Thanks for the advice , will take the car to the authorized service center to get a quote. My dad was safe, I'm happy

[amods]

Originally Posted by Thatautoguy46

Hello everyone

But I wanted to lodge a complaint with the police and get the culprit down, because there was no fault and ours and we had to suffer. Please help me with some suggestions, I don't know what to do please

I would suggest to let it pass. Damages are fairly manageable and there is no injury. There isn't really a need to engage police, these kind of damages are very common and I doubt police will take much interest seeing the extent of damage.

Even if you engage police, the culprit will mostly attract a fine and you are not sure if he has insurance to take care of your repair. Add the hassle in all of this as an extra.

If you aren't hesitant to go to a local mechanic, get it repaired there. It will be cheaper.

If you want to claim insurance(if repair cost is higher), go for it as it doesn't require a police complaint to claim, but remember the car have to be at service center for quite few days to claim and repair.

[Thatautoguy46]

If you want to claim insurance(if repair cost is higher), go for it as it doesn't require a police complaint to claim, but remember the car have to be at service center for quite few days to claim and repair.

Yeah, thinking of the same whether to Claim the insurance or not. Should see the estimated amount once.

Thanks

[Thad E Ginathom]

Originally Posted by Thatautoguy46

Yeah, thinking of the same whether to Claim the insurance or not.

If you have a no-claims bonus, remember that you will loose it, and that is not just for one year, but for the years it takes to build it back up again. Tinkering and painting one door is probably not worth that loss: depends on the cost of the mirror.

[WhiteSierra]

Originally Posted by Thatautoguy46

Yeah, thinking of the same whether to Claim the insurance or not. Should see the estimated amount once.

Thanks

Get the quote for spare parts, denting and painting including labour from Hyundai showroom and decide whether to go insurance way or not. Outside paint job would never match service center's fit and finish, but these days even few independent garages get it matched through proper color code, make sure they do it inside a paint booth or a closed dust free environment.

If the total cost is under 10k, get it fixed without insurance claim as you might lose your NCB. If the cost is on a higher side, claim insurance, there will be slight raise in premium next year though! To me, it looks like a minor accident and could be done in an FNG within 10k. But it's sad to shell out money for someone else's mistake. If you have time, lodge a police complaint base on the CCTV footage at the signal, if you don't want to go through all these hassles that too during this pandemic, simply ignore it.

Our Qualis had all dents and dings all around the body, we never got it repaired. we only used to maintain it mechanically well. When it was due for fitness renewal, we got complete denting and painting done once for all, it looks brand new now. So if you are okay to live with it, don't even bother in getting her fixed. If the paint is chipped to bare metal, get it fixed as it might cause rusting. If the base coat is still intact, don't worry at all.

[landcruiser123]

If the windows & lock work properly, I advise getting a new mirror and drivng the car like this as alternate transportation might expose your dad to other risks.

[Thad E Ginathom]

If one is not going to claim insurance, and one is prepared to drive an imperfect car for a while, then one may as well collect the bumps until convenient to get all the work done. Personally, I can live with minor bumps and scratches, but I could not live without ORVM.

[gischethans]

Since this unfortunate incident (Need advice after Accident) last Saturday, my car has been parked at the dealer's body repair shop. I spoke to the SA today to check present status and was told that the parts (rear bumper, door) are on the way from Delhi and can take ~15 days to arrive as they come by truck. He had mentioned about this Delhi possibility (if not available at Bengaluru) when I gave the car there but I am rather puzzled about Maruti not maintaining part availability at nearby hubs. I had in fact expected dealers to have stock of popular models.

Hence wanted to know if this is a one-off case or is this how car companies work? Another issue I have is with regard to tracking. In today's era where one can track even tiny articles, Maruti doesn't seem to have any means to track the progress of work and/or shipment. The Maruti Care app just mentions repair in progress.

[greendream]

Originally Posted by gischethans

Since this unfortunate incident (Need advice after Accident) last Saturday, my car has been parked at the dealer's body repair shop. I spoke to the SA today to check present status and was told that the parts (rear bumper, door) are on the way from Delhi and can take ~15 days to arrive as they come by truck. He had mentioned about this Delhi possibility (if not available at Bengaluru) when I gave the car there but I am rather puzzled about Maruti not maintaining part availability at nearby hubs. I had in fact expected dealers to have stock of popular models.

Please check with other dealers too for the parts. Yes, seems strange that there is 15 days of waiting for such parts, especially for a Maruti.

[WhiteSierra]

Originally Posted by gischethans

Since this unfortunate incident (Need advice after Accident) last Saturday, my car has been parked at the dealer's body repair shop. I spoke to the SA today to check present status and was told that the parts (rear bumper, door) are on the way from Delhi and can take ~15 days to arrive as they come by truck. He had mentioned about this Delhi possibility (if not available at Bengaluru) when I gave the car there but I am rather puzzled about Maruti not maintaining part availability at nearby hubs. I had in fact expected dealers to have stock of popular models.

If possible ask your dealer / service center to try and source the bumper and rear boot door through MGP stores. They generally have contacts and can be adjusted later (after the insurance gets approval)

[Thatautoguy46]

Our Santro has been brought back to the original shape from a known workshop, the car total work was done in just two days. Paid 4500 bucks totally, which is very reasonable, as the Hyundai Service centre quote was around 18K. Didn't dare to claim insurance because, as it was a 9 year old car, we have to pay 50% of the estimated amount and the remaining will be paid by the insurance firm. So paid from our pockets. Satisfied with the work, will post the photos soon. Thank you so much for your advices my fellow Bhpians. I'm so happy for being a member of this team