Re: Servicing Costs of Superbikes / Sportsbikes in India I finally got a bunch parts replaced on my 2022 Tiger 900 GT under warranty.
In Aug last year, I had done a 8800 km ride to Ladakh (Chennai-Ladakh-Chennai). Had a part failure & noticed a few issues during the long trip - fortunately was able to conclude the trip without any hindrance.
1. Heated Grips Failure - I had used the heated grips in torrential rain from Sagar to Delhi for about 250-300kms (We were caught in very heavy rain and had no other option than to ride North to escape the wet weather). After a nights stay at Greater Noida, we resumed our journey the next morning, only to notice the grips were dead. There was no reaction to pressing the buttons nor any error code on the console. Simply dead.
2. Rear Indicator Water Ingress / Fogging - With all the wet weather we encountered in the trip, we also noticed the rear led indicators were fogging up with water ingress. The bike had not taken any physical impact at all, yet the water ingress - only conclusion was the weather seal or something was failing.
3. Under Seat Box Push Latch failure - The Tiger 900 had a useless under seat compartment for keeping a singular wafer thin mobile and USB charging port. We've never managed to fit our device in this spot, hence left it to store photo-copies of the vehicle docs inside. This compartment has a push latch which failed - we could neither open it nor when open close it again.
All the above 3 issues were reported to Khivraj Triumph in Oct 2023 when the bike was given for 20000 km service.
I was told warranty claim will be made and once approved / parts shipped to the centre I'd be called for fixing the new parts.
This was around the time Bajaj had taken over the India operations - parts were in short supply, back orders were huge and claims were stuck in limbo.
After a lot of back and forth and follow-up, my warranty claim was finally approved in Jan 2024 (Yes, a whole 3+ months later). Parts turned up sometime in the middle of March, just before a MH-MP bike ride I had planned.
I finally made an appointment for 30th March and got the bike back on the 1st of April.
I had a few other minor requests as well - Chain tightening, fixing up a couple of bolts on the sump guard etc. Everything was taken care as requested.
I've attached a bill copy to indicate how much it would have cost had I paid for the above parts out of pocket.
Last edited by dvv : 11th April 2024 at 17:45.
Reason: Added bike year
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