Update after 1st Free Service and 1000 kms As my Second Update, the experience of the First Service and 1000 kms. Finished 930 kms in 14 days of usage. It was a long weekend and work pressure was less. (Normally even weekends are very tiring). So decided not to leave things for later. Hell! I was not going to wait till 1500 anyway because the manual says 1000-1500 kms. Reached Vivek Automobiles, Mathura Road, Delhi at 9.45 am with 939 kms on the odometer. Service Experience.
Reception and Initial Response was quick enough. But it required some amount of standing on the staff's head to get the job done quickly. Handling was good and staff was careful with the car. Washing and Cleaning was good and upto the mark.
My car was the first 1.3 MJD to be serviced in this Workshop, so it did attract a bit of a crowd. Normally, Vivek Automobiles is still trying to sell them, so finding one for service was a surprise for them, too! 1st problem - Training on the 1.3 MJD: Only one person was trained by Fiat at Vivek Automobiles to service the 1.3 MJD. Thankfully, a quick conversation with the Workshop Manager solved the issue. He put that particular person on the job. But before this conversation, it was a bit of a shock to find that one chap couldn't locate the Oil Filter! Parts, parts, parts: Left ORVM, not available! Radio Antenna, not available! My ICE shop is still looking for an antenna that fits the slot on the roof of the Palio, so the FM Radio is not very clear. First part replaced under Warranty: From the day of delivery, the left turn indicator did not self-cancel on straightening the steering. The whole console below the steering (both the light and wiper stalks included) was replaced (thankfully, under warranty!). Oil and Oil Filter Changed by me despite not being required by manual: Influenced by the discussions on this topic, and further guided by my experience with another car and a bike, I asked for an oil change and an oil filter change. I think a new engine would have a little more friction and would wear off the lubricants' viscous qualities faster. So, I decided to spend the extra money and get it done, although Fiat advises the first oil change at 7500 kms only. I also went in for the Bardahl additive. Maybe its superfluous, but I have used them on my Pulsar right from the first oil change and the engine has retained its pick-up, smoothness, power and mileage almost as good as new for 30,000 kms and more, so I think its a good idea to use an additive. Other Engine Fluids: Strangely, even without a leak, the other engine fluids like the coolant and the power steering fluid had gone low (at min mark in just two weeks of usage). The staff blamed the PDI dept for that (I didn't point out that it was their own showroom). Will monitor closely now. Costs:
Engine Oil: Approx Rs 800.
Oil Filter: Approx Rs 200
Bardahl Additive: Rs 450
Coolant and Steering Fluid top-up: Rs 275 approx
Set of five Rubber caps for Tyre Air Pressure valves (originals provided are thin and tend to crack, so I bought a heavy-duty set) Rs 125.
Total Costs Including VAT: Rs 1,912.
Add to that, my costs for the ICE and seat covers, approx Rs 10,000.
One may note that except for the coolant and steering fluid top-up, everything else is because of my choice and these could be avoided. Results: Engine had smoothened out and become more free-revving over the past 200 kms or so, but today it was wonderful after oil change. For the first time, keeping it within 2500 rpm was a little painful (Yes, I have moved my limit to 2500 from 2000 rpm after the service.) Engine sounds quieter now. Body rattles or sounds (except for an occassional rattle from the Parcel Tray) were nonexistent and remain so. Gearbox slots better (or maybe I have got used to it). Summing Up the case for the 1.3 MJD so far:
To be honest, despite everything, Fiat has baffled me with one or two funny cost-cutting measures in the SDE version.
Inside of the boot hatch does not have a plastic panel and the metal structure is exposed. Thank God one doesn't see it because of the Parcel Tray. Handbrake lever looks really flimsy, though it works. And the grey plastic on the dash looks really bad as compared to the smart black colour of the older Palios. (Will explore the possibility of getting it painted!)
Driving this car is a great experience and I would give it a 8.5/10 (one and a half mark less for big turning radius, non-progressive brake pedal feel and a somewhat heavy clutch. Owning this car has been trouble free so far, but its way too early and the real test will be when something stops working. So far, so good. The trial continues for the Palio 1.3 MJD, because the jury needs more proof for the verdict. |