The Need of a car
My first car is a Santro Zip Plus bought in May-2003 and I sold it in Dec-2008 before I left with my family to Malaysia as I found a better opportunity in a UK based firm. I then had to buy a car there for basic commute since a proper public transport simply didn't exist in the place I stayed. I obviously didn't want to spend a fortune on a car, considering that I had initially planned for a 2 year stay. I decided to buy a pre-owned car, a Perodua Kancil (Pronounced as Kanchil - named after a mouse deer). The car looks
just like a Maruti-800, sadly didn't like the speed in excess of 100 KM/hr. Nevertheless it did serve the very purpose of simple commute. I sold it back to the same dealer where I purchased the car from. Thankfully I didn't have to cough a heavy depreciation amount.
Ever since I returned to Bangalore, 2-wheeler commute with my family consisting of 1.5 year old son became a risky affair and I was in need of a car more than ever. This prompted me to tune into current automotive affairs and its latest offerings.
What Car?
Considering the fact that I owned a santro before, I needed a car which is bigger, safer and has better highway manners. Santro was the best city car but did pose some nervous rides in the highway. I then started to chalk down my requisites, it became very evident that I needed a car which is fun and safe to drive and of course petrol/diesel was not not in question.
Test Drives
Maruti Swift Dezire-ZDi (Diesel)
What I liked:
- It's a Maruti of course. It shows even in their sales. The sales man didn't waste any time to get the car for test drive
- Has better equipment list for the price
- Best interior quality in comparison to other entry level sedans
What I didn't like:
- The much talked about award winning FIAT-SUZUKI engine. I found it to be very sluggish in low revs.
- The test vehicle had lot of rattling, it was enough to alert me about the build quality
- 3-box sedan - Oh. come on isn't it very obvious that someone glued the butt to a beautiful Swift.
- Poor rear legroom: My wife was struggling to get out of the rear seat. I don't see this improvement over Swift as they claim it to be.
- A waiting period of 3 months, kidding me - The world changes quite quickly.
Skoda Fabia - Ambient (Diesel)
What I liked:
- Great build quality, the interior plastic speaks for themselves.
- Huge list of equipment list both safety and comfort.
- Very powerful and a responsive engine. Nice to drive in city as well
- The ride and handling is exemplary. Some of the bigger cars should be ashamed of.
- Best in class rear legroom
What I didn't Like:
- A heavy price for a hatch
- Ordinary looks
- Noisy engine. I didn't like the petrol, the spec simply didn't have the numbers to push the adrenaline higher.
- Questionable after Sales Service - Man, skoda needs to quickly do something about it.
Ford Fiesta - 1.6 Duratech SXi (Petrol)
What I liked:
- Powerful engine
- Feels solid, I just loved the steering wheels
- Hefty discount on offer
What I didn't like:
- Fit and Finish.
- Questionable after sales service and much talked about pricey spares
- Sober looks
Honda Jazz
What I liked:
- Feels like more car per car
- Exceptional build quality, I was dumb struck when I sat inside.
- Thud noise when closing the door. Gosh it's musical to the ears
- Magic Seats - It really is magic. It's a master bedroom out there.
- A powerful engine, especially after the torque kicks in
- Beautiful looks
What I didn't like:
- It's too pricey for a hatch
- A noisy engine during low revs
- Very short equipment list for the price.
Honda City - VMT
This happened to be the last car I opted for a test drive, trust me, I didn't want to get behind the steering wheels of any other cars except this one. When the sales man ushered the price list at me, it was a jaw dropping scene. I then regained my composure and said to myself, why not I stretch my budget and go for a car which I liked the most instead of repenting later. The toughest of challenges that was laid in front was that how would I ever convince my wife. She out rightly rejected that it's foolishness to spend 7-digit figure on a car for a small family of 3 people. However I knew I wanted this badly, it only had to be a tactical move to convince my wife. I called Srinivas from Magnum Honda for another test drive, this time with my family onboard, and he was very happy to oblige. When my wife saw the car she didn't waste any time in occupying the rear seat and she kept screaming from behind at least 5 times that it has loads of leg room. I was quietly smiling to myself. After the drive she was so happy, she asked me quietly,
is it possible to own this car? isn't it expensive?. Yippee! it was only a matter of time before both of us got together to pen down some numbers and finally we decided to go for it. A relieved man I was. I will narrate in detail about the likes and dislikes of the car in the following section.
The Booking day arrived!
November 7th, me with my family and my friend headed straight to Magnum Honda to meet Mr. Srinivas to formalize the booking. Which color was the big question however my heart and mind were tuned into Bold Beige Metallic, my wife had other options. She liked the Polished Metal Metallic, to me that wasn't a convincing color as I knew for Bangalore type of traffic and roads it would simply become a drawing board for the scratches to showcase their modern art. I booked polished metal to please my wife, a day later my wife agreed with my choice and Mr. Srinivas promptly updated the change in color.
Another challenge was to accommodate the car in my garage. The first problem was that the ramp was hitting the under chassis and one has to literally kiss the wall with the bumper in order for the garage door to be closed. I didn't want to take any risk and had to plan for a garage renovation. Again Srinivas from Magnum Honda showed no reluctance
in getting the car every time I wanted to check if the alteration was enough to safely fit the car in the garage.
A big drama when the delivery date was approaching!
I was promised by Srinivas that it would take about a month for me to get the car, to me that was ideal since I had some time to take care of my money matters. However I wanted the car by first week of December as me and my wife had planned for a surprise visit to my in-laws place in Shimoga. When the D day was nearing I was told by Srinivas that it would be delayed by 15 days, which meant that our plan to give a surprise visit to Shimoga was about to be a spoiled one. Although I was reluctant to negotiate with other dealers, I did call up other dealers in Bangalore out of frustration. I met this guys from Whitefield Honda who promised me that he has the Honda City - VMT, Bold Beige ready in the stock and would be happy to deliver in 2-3 days. I then was composing an email to Magnum Honda to cancel the booking and refund the booking amount. I get a call from
Prashanth, Sales Manager of Magnum Honda, saying that he will arrange the car and would be ready for the date that I wanted. I double checked with him again if he was speaking truth and he convinced me that it would be ready 101%. Upon asking how he was able to arrange the car, he said he spoke to another customer who wanted the same colour and was
willing to change to Crystal Black. Thank god, I said to myself. I didn't forget to thank Prashanth for keeping the promise. Next minute I get a call from the sales guy from Whitefield Honda asking me when he could come home to finish booking formalities. I told the gentleman that Magnum have agreed to arrange a car for me and I would want to go with them simply because Srinivas from Magnum Honda was very happy to send the car for test drive/parking inspection in my garage every time I called him, at least 4-5 times. My heart felt that he should get the credit for his hard work. I kept getting calls from the sales guys from Whitefield Honda, he kept saying that it is not possible for Magnum to deliver the car on the promised date simply because they didn't have the car. He then started to speak loosely about them, which I thought was highly unprofessional. I agree healthy competition is good for the market but not at the expense of etical standards of the trade.
The 'D-Day' finally arrived.
December 3rd, 2009. Don't know how many sleepless nights I spent dreaming about this day, but the day finally arrived. It's time to realize the dream. As expected I woke up early in the morning and wishing the clock could only click faster than normal. I was given the delivery time as 2:30PM. I came back home after a 1/2 day's work and was quick to get my family to Magnum Honda. Srinivas greeted me in the reception and it was nice to see my name being displayed on the display board which said " We are proud to deliver the car to the following customers" Srinivas quickly got around with the paper work and then introduced me to the beauty who was oozing with luster and a welcoming aroma around her. I was so excited and overwhelmed to get hands on the door handle only to witness the impeccable luxury and the finish the car had to offer. Huh..was a mind blowing experience. I wish it keeps happening again and again.
My little son was so excited that he got into the act of inspecting the car seeing me inspect for any scratches. After the pooja was done I was officially handed over the car key and was congratulated by all the sales guys in Magnum. Srinivas did some magic which certainly touched our
heart, he took a snap of me and my family with the car and presented the picture with a beautiful frame which had the embossing of Magnum and Honda on it. I thought this was one of the most touching experiences in buying the car.
Emotions apart, it's time to get the engine cranking and I set off with a careful acceleration amidst clapping hands of Magnum salesmen. I was very nervous moment as expected, and my first destiny was the famous Manjunatha temple in Banashankari 2nd Stage. After the pooja we reached home and my wife didn't forget to ask me if I had any plans of sleeping inside the car. I whispered, "envious wife".
On 5th December we set off early in the morning at 4:30 to Shimoga for a surprise visit to my in-laws. Throughout our journey I was as careful a driver as a mother to her newborn baby. Keeping in mind the Run-In period I was very cautious not to exceed the 2.5K RPM. Gosh what a drive it was. I stand up and applaud the Honda engineers for coming out with a car as good as this.
We reached Shimoga at 11:00 AM and how could I describe how happy my in-laws were. I took them for a small drive just outside Shimoga and all in all an experience that I would remember and cherish for a long time.
Car Details, Accessories and Money Matters
Model: Honda City - VMT
Colour: Bold Beige Metallic
Booking Date: 7th Nov - 2009
Delivery Date: 3rd Dec - 2009
On road cost of the vehicle: 10,53,786
Corporate Discount: 5,000
Insurance: ICICI Lombard. I didn't opt for insurance from dealer thereby I could save 6214/-
Loan Amount: 6,00,000 @ SBM 8% for the first year and 10% for the next 2 years.
Accessories provided by the dealer:
3M Sun film - SP35. Cost: 3,500, the dealer agreed to pay 2,500 from his side only.
A beautiful silver Ganesha idol
Accessories fitted outside:
Stanley Leather for Seat Covers, Door trims, Console box and Gear liver at Stanley, Mission Road.
Cost: 29,000. I have posted the pics in the Pictures section below.
Sales Consultant: Srinivas KB. A great guy, demonstrated great attitude and professionalism. I strongly recommend him.
Dealer found wanted: A follow up after customer visit
It's feedback time - I hope Honda is listening!
Kudos!
1. It's Gem of an engine. An engine so quiet and refined that it took a while for me to realize whether is off or on.
2. My word, how big is that boot - I don't need packers and movers the next time I shift my house.
3. Rear Legroom - I don't think the tallest of the homo sapiens has anything left to crib about.
4. I just can't stop falling in love with the ICE. Welcome to the CD/DVD less era.
5. Ride and Handling - This is a much needed improvement over the old Honda city. Thanks to stiffer suspension
6. Real-time Mileage Indicator - Well done Honda
7. Rear Seat Comfort - Best in the class
8. Great Steering Wheel - Feels like the CIVIC
9. Design - Best looking Sedan in the country
10. Fuel Efficiency - Again Best in class. I got a mileage of 20.3 KMPL in the highway. What more can you ask from a big car.
11. Exceptional build Quality - It's a Honda of course.
12. Safety - Standard across all variants! Great job Honda. Finally there is one automobile company who cares for the safety of Indians.
13. Alloy Wheels - 5 spoke alloys are just about perfect and easier to maintain as well.
14. Wide opening door - It's like laying a red carpet to the already welcoming interiors
15. It's a Honda! - The brand value has done wonders in India. It is such a pride car to own.
What did Honda miss?
1. Central Lock - auto lock after engine start and auto unlock after engine stop.
2. Roof light - add one in the front
3. Illumination of power window buttons - I found it so difficult to spot the buttons in the night.
4. Front suspension noise - Heard when hitting pot holes.
5. An option with telescopic steering
6. Foldable rear seats
7. Climate control is certainly a miss
8. Electrically foldable mirrors
9. A remote fuel lid release - Lot of the petrol bunk walas don't understand the push release mechanism. One has to get off the car to help open the lid.
10. Where is the light for the engine compartment
11. Sun glass holder
12. Factory fitted parking sensors - I think this should be standard across all variants
13. Adjustable centre console
14. Softer and better quality of Interior plastics
15. Rear 12V power outlet
16. A much more powerful headlights - Most Indian roads are not well lit.
Nice to have
1. An option to electrically raise the suspension - It would have been so nice to tackle those uneven roads and humps.
2. Desmondronic foldable key
3. High beam/low beam switch on the steering wheel - It is so convenient during night travel on highways
Pictures
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