Advice on how to contest a wrong e-challan given to my vehicle

I had received a SMS about Lok Adalat, but it has no further details of where to go for this Lok Adalat in Mumbai.

BHPian Dieseltuned recently shared this with other enthusiasts.

Hello friends,

I recently received an incorrect challan on my 2 wheeler wherein the evidence provided by the Mumbai Traffic app is not of my vehicle. There is a minor difference of one alphabet in the number of both these vehicles and the challan has incorrectly landed on my vehicle.

I had received a SMS about Lok Adalat, but has no further details of where to go for this Lok Adalat in Mumbai.

I have raised a grievance on the app and also emailed the same to the Traffic Police email id but the challan still shows as grievance status in process.

What should be done, should I wait for the grievance to be resolved ?

What is the process of this Lok Adalat?

Regards,

Dieseltuned.

Here's what BHPian sachinwadhwani had to say on the matter:

I had two fines for my 4 wheeler. When I clicked images, one was a rickshaw and the other was a goods vehicle. In both it was the mistake of a single digit on the number plate. I searched the Mah Traffic app there is an option for grievance (just search a bit you'll find it). I used the option and filled the form along with proof and within 48 hours both my challans were cancelled.

There is a step by step process that I followed. Open app Mum Trafficapp - log in using mobile and OTP - check 'My E-challans' if your challan is still showing as unpaid alongwith image proof - then go back to main page and go to 'Grievance' and at bottom right you will see a + sign = go to that + sign and follow the steps.

Hope this helps.

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