BSNL BroadBand Issues

vaisakhr · 17th July 2010, 20:42

i have a weird problem with my utorrent. The port is open for now. but during the night (happy hours) the port gets closed. it says 'port is closed but you are still able to download'. the speed never crosses 70kBps. i have tried port forwading my zone alarm, added a virtual server in the modem confg, but still no use.

plan : home 500
os : win7 ultimate
av : zone alarm extreme security (tried avg too.)

help please...

using dns benchmark

navan49 · 18th July 2010, 17:12

[quote=sohail99;1985299]Instead of trying different DNS servers, I'd suggest you run a DNS Benchmark from your comp to see what DNS server(s) is/are giving you best performance -

Hi Sohail,

I did try to install this bench mark But it says that it is an executable file which might contain virus. So I did not want to take risk and gave up.

aargee · 19th July 2010, 03:46

Guys a little update from me - The issue is resolved without me having to do anything. I don't know what's going on & the speeds are also normal as before.

Next time this happens what should I do? Pls advice. Also what's this openDNS stuff all about? I too got the same screen as Navan sir posted, after which I saw conclusion & couldn't make out anything out of it. Can someone help me understand as what should I do?

bhp_maniac · 19th July 2010, 07:12

Quote:

Originally Posted by aargee

Guys a little update from me - The issue is resolved without me having to do anything. I don't know what's going on & the speeds are also normal as before.

Next time this happens what should I do? Pls advice. Also what's this openDNS stuff all about? I too got the same screen as Navan sir posted, after which I saw conclusion & couldn't make out anything out of it. Can someone help me understand as what should I do?

Glad that your issue got resolved. It's because BSNL DNS servers get crazy at times. Open DNS is a company which serves DNS servers FOC. We can use some of their servers which are reliable, instead of BSNL DNS servers. In cases where the modem is configured to automatic DNS server automatically, then BSNL DNS servers will be used. Instead you can use DNS servers from Open DNS in that place. Hope you know about DNS. If you are not aware of that, DNS is a server which converts the website addresses we type to the corresponding IP addresses. For e.g. the actual IP address of google may be http://10.0.0.1. (For e.g. only. This is not actual google IP) But what we actually type in browser is Google. It is the job of DNS server to convert Google to http://10.0.0.1. If there is some issue in mapping in the DNS server, even if we type google.com, the same may go to some other page. Hope this clarifies things.

aargee · 19th July 2010, 07:37

@bhp - Yes, Thanks; I understand the concept of networking. But where do I set the DNS server's IP in the modem (192.168.1.1)? Also I found that openDNS requires some login or so, which is unlike the listing of free proxy servers. Also how to understand the output of DNS benchmark?

bhp_maniac · 19th July 2010, 15:43

Quote:

Originally Posted by aargee

@bhp - Yes, Thanks; I understand the concept of networking. But where do I set the DNS server's IP in the modem (192.168.1.1)? Also I found that openDNS requires some login or so, which is unlike the listing of free proxy servers. Also how to understand the output of DNS benchmark?

Yes, you can update the DNS servers in the modem if your modem is configured for PPPoE (Always ON) connection. If the modem is in bridge, I think you need to modify the DNS in your PPPoE connection on PC. Not sure about this, will confirm after testing. OpenDNS require login for advanced users for site blocking etc. but not for getting just the IP address of DNS I think. You can find the DNS IP address to the bottom right of the web site. Regarding the DNS benchmark test output, the best performer should have a good cache score and a less response time. A combination of both these parameters will give you the best performance.

aargee · 20th July 2010, 18:28

I'm too tired & embarassed to say this; the problem has cropped up again!!! May be BSNL is not ashamed of their pathetic service. What do I do? Fortunately OpenDNS & TBhp are working now. rediff & google are not working & throws Error 500 screen in my previous post on page 24. Yahoo as usual is showing up some other page. Guys, pls suggest me some solution, this is killing me.

SirAlec · 20th July 2010, 22:46

utorrent has many settings that works wonder if you do it right. But posting it here will not be appropriate.

Check this out

Also change settings on your router for port forwarding.

PortForward.com - Port Forwarding Guides Listed by Manufacturer and Model

aargee · 21st July 2010, 05:51

Update - Issue finally resolved; used Sohail's recommendation on running GRC's|DNS Nameserver Performance Benchmark & used one of the DNS server that was listed & then I was able to connect to rediff & google. Good thing is that I'm able to experience the same speeds as before. Thanks Sohail.

vaisakhr · 22nd July 2010, 11:40

Quote:

Originally Posted by vaisakhr

i have a weird problem with my utorrent. The port is open for now. but during the night (happy hours) the port gets closed. it says 'port is closed but you are still able to download'. the speed never crosses 70kBps. i have tried port forwading my zone alarm, added a virtual server in the modem confg, but still no use.

plan : home 500
os : win7 ultimate
av : zone alarm extreme security (tried avg too.)

help please...

Problem solved. Zone alarm was the culprit. Switched to Kaspersky and everything is normal. Ports are open and downloading at normal speed.

Problem #2:

for the h-h downloading i scheduled a 'wake up' at 2am and put my pc in sleep mode leaving the modem on. The computer wakes up at 2 and starts downloading, bsnl breaks up the usage in to two parts (ie, upto 2 o'clock and after 2 which is in the h-h). Everything goes good except one thing. The usage record shows nearly 40MB to 57MB usage between 12 and 2! I don't know where it is going. Automatic updates in my system including window update is disabled/scheduled in the h-h. This will be critical for me as the free usage is 2.5GB i'll run out of limit if I try to schedule for every day.

Any solutions for this problem? Is there any tool which allows to monitor which program is using internet?

Regards

trrk · 22nd July 2010, 12:33

Hi,

Quote:

Originally Posted by vaisakhr

Is there any tool which allows to monitor which program is using internet?

If you get some tool, let me know too!

I was saddled with a Rs 2500+ bill for internet alone last month.

Checked for virus etc and could not find any. Mine is a Rs 700 connection with a 4GB limit.

condor · 22nd July 2010, 12:54

Have been having connectivity problems on my 2 mbps unlimited connection for last few days. Pages do not load fully. SNR ratios are currently at 30 downstream and 20 up-stream.

Had called the exchange, who said it is a line problem at their end.

Question : what is the normal SNR for a BSNL connection ?

rishab.k · 22nd July 2010, 13:17

I have never had a BSNL broadband connection but BSNL was kind enough & added broadband installation charges and modem charges in the month of April to my landline bill.They have been adding monthly broadband rental to my landline bill ever since.

No amount of running around has helped to get the bill corrected.I have been paying only the landline part of the charges in the bill every month as I was told by the accounts officer.But today I found that the dialing facility on my landline has been withdrawn on account of non-payment of bill even though the outstanding dues(even after adding broadband charges) are less than half of my credit limit mentioned on the bill.

vaisakhr · 22nd July 2010, 16:52

Quote:

Originally Posted by trrk

I was saddled with a Rs 2500+ bill for internet alone last month.

Similar incident happened to my friend's neighbor. Who only uses the internet for chatting with their children abroad. Their bill was nearly 15000! They were video chatting though. But lot of programs including many viruses were running in back ground which used most of the free limit. Sadly they were not much computer proficient.

Sir, is your ISP is bsnl? Then there is one firefox addon which is very helpful in finding usage. Its called Datafox

Quote:

Checked for virus etc and could not find any

Antivirus update scheduled in the morning. So no problem with that. And I disabled Window update too.

condor · 22nd July 2010, 17:04

Quote:

condor

: Have been having connectivity problems on my 2 mbps unlimited connection for last few days. Pages do not load fully. SNR ratios are currently at 30 downstream and 20 up-stream.

Met the exchange people, who suggested adding a DNS server entry. They said that this is not due to the SNR .. esp if the DSL is holding.

218.248.255.146

Connection is holding for now.

17th July 2010, 20:42	#361
vaisakhr BHPian Join Date: Aug 2009 Location: KL-32 Posts: 381 Thanked: 198 Times	i have a weird problem with my utorrent. The port is open for now. but during the night (happy hours) the port gets closed. it says 'port is closed but you are still able to download'. the speed never crosses 70kBps. i have tried port forwading my zone alarm, added a virtual server in the modem confg, but still no use. plan : home 500 os : win7 ultimate av : zone alarm extreme security (tried avg too.) help please... using dns benchmark Last edited by vaisakhr : 17th July 2010 at 20:46.
	() Thanks

18th July 2010, 17:12	#362
navan49 Senior - BHPian Join Date: Nov 2009 Location: CHENNAI Posts: 1,001 Thanked: 73 Times View My Garage	[quote=sohail99;1985299]Instead of trying different DNS servers, I'd suggest you run a DNS Benchmark from your comp to see what DNS server(s) is/are giving you best performance - Hi Sohail, I did try to install this bench mark But it says that it is an executable file which might contain virus. So I did not want to take risk and gave up.
	() Thanks

19th July 2010, 03:46	#363
aargee Senior - BHPian Join Date: Jan 2010 Location: TSTN Posts: 6,274 Thanked: 9,789 Times	Guys a little update from me - The issue is resolved without me having to do anything. I don't know what's going on & the speeds are also normal as before. Next time this happens what should I do? Pls advice. Also what's this openDNS stuff all about? I too got the same screen as Navan sir posted, after which I saw conclusion & couldn't make out anything out of it. Can someone help me understand as what should I do?
	() Thanks

19th July 2010, 07:37	#365
aargee Senior - BHPian Join Date: Jan 2010 Location: TSTN Posts: 6,274 Thanked: 9,789 Times	@bhp - Yes, Thanks; I understand the concept of networking. But where do I set the DNS server's IP in the modem (192.168.1.1)? Also I found that openDNS requires some login or so, which is unlike the listing of free proxy servers. Also how to understand the output of DNS benchmark?
	() Thanks

20th July 2010, 18:28	#367
aargee Senior - BHPian Join Date: Jan 2010 Location: TSTN Posts: 6,274 Thanked: 9,789 Times	I'm too tired & embarassed to say this; the problem has cropped up again!!! May be BSNL is not ashamed of their pathetic service. What do I do? Fortunately OpenDNS & TBhp are working now. rediff & google are not working & throws Error 500 screen in my previous post on page 24. Yahoo as usual is showing up some other page. Guys, pls suggest me some solution, this is killing me.
	() Thanks

20th July 2010, 22:46	#368
SirAlec Senior - BHPian Join Date: Sep 2006 Location: zxc Posts: 3,395 Thanked: 727 Times	utorrent has many settings that works wonder if you do it right. But posting it here will not be appropriate. Check this out Also change settings on your router for port forwarding. PortForward.com - Port Forwarding Guides Listed by Manufacturer and Model Last edited by SirAlec : 20th July 2010 at 22:48.
	() Thanks

21st July 2010, 05:51	#369
aargee Senior - BHPian Join Date: Jan 2010 Location: TSTN Posts: 6,274 Thanked: 9,789 Times	Update - Issue finally resolved; used Sohail's recommendation on running GRC's\|DNS Nameserver Performance Benchmark & used one of the DNS server that was listed & then I was able to connect to rediff & google. Good thing is that I'm able to experience the same speeds as before. Thanks Sohail.
	() Thanks

22nd July 2010, 12:54	#372
condor Distinguished - BHPian Join Date: Jun 2006 Location: Speed-brkr City Posts: 16,048 Thanked: 16,387 Times View My Garage	Have been having connectivity problems on my 2 mbps unlimited connection for last few days. Pages do not load fully. SNR ratios are currently at 30 downstream and 20 up-stream. Had called the exchange, who said it is a line problem at their end. Question : what is the normal SNR for a BSNL connection ?
	() Thanks

22nd July 2010, 13:17	#373
rishab.k BHPian Join Date: Jun 2009 Location: Lucknow Posts: 173 Thanked: 13 Times	I have never had a BSNL broadband connection but BSNL was kind enough & added broadband installation charges and modem charges in the month of April to my landline bill.They have been adding monthly broadband rental to my landline bill ever since. No amount of running around has helped to get the bill corrected.I have been paying only the landline part of the charges in the bill every month as I was told by the accounts officer.But today I found that the dialing facility on my landline has been withdrawn on account of non-payment of bill even though the outstanding dues(even after adding broadband charges) are less than half of my credit limit mentioned on the bill. Last edited by rishab.k : 22nd July 2010 at 13:19.
	() Thanks