![]() | #46 |
BHPian ![]() Join Date: Jan 2010 Location: Trivandrum
Posts: 149
Thanked: 75 Times
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![]() | #47 |
Distinguished - BHPian ![]() ![]() Join Date: Jul 2006 Location: Bangalore
Posts: 5,159
Thanked: 9,126 Times
| ![]() Ravi Shankar, it's been a month since I started my MBA. And you see me very much active on the forums ![]() Do see the July 11th trackday thread in the motorsports section. No amount of studies can take me away from cars, wheels and tyres ![]() |
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![]() | #48 |
BHPian ![]() Join Date: Jan 2010 Location: Trivandrum
Posts: 149
Thanked: 75 Times
| ![]() Well that's good news. Good luck with your MBA ! |
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![]() | #49 |
BHPian Join Date: Mar 2008 Location: TVM, BLR, HYD
Posts: 648
Thanked: 1,086 Times
| ![]() I was happy with Madhu's but not off late Positives: Have a good ambience, never faced a waiting problem as i generally go on weekdays. Good number of staff so can get tyre changes, balancing done super quick. Negatives: Not so knowledgeable but "I know everything" attitude of few workers at the alignment shop. Recently got my safari checked, balancing done and took for alignment. After alignment the car pulls to the left badly. The technician claimed its a fault with the tyre. The tyres are new, so asked him to swap with the stepney, same problem. So i said, its an alignment problem and the technician really got wild at me. I still kept my calm and got the car back to alignment bay and he could not fix it. I asked him to call someone else and complete the job. He went around for about 20 mins and came back saying all are busy (i could see all the folks sitting near the entrance and chatting !) Finally he adjusted the alignment, blamed tata for making bad cars, especially the safari. He did not tight the tie rod end nuts, but said its all done. Took car immediately to another shop, got it re checked and am all set. I had to do this as i had to drive to Tvm that evening. Maybe it was a bad day for the technician but bad experience for me too. I generally recommend Madhu's but somehow got a bad day. I hope Mr. Nikhil would help me next time. Last edited by sunishsamuel : 16th July 2010 at 10:49. |
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![]() | #50 | |
Distinguished - BHPian ![]() ![]() Join Date: Jul 2006 Location: Bangalore
Posts: 5,159
Thanked: 9,126 Times
| ![]() Sunish, I sincerely apologise for that absolute rubbish experience. Just one thing: Quote:
In any case this shouldnt have happened. Could you please PM me the details? When, what time, name of the technician, etc..? I can guarantee you some action will take place. | |
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![]() | #51 |
BHPian Join Date: Mar 2008 Location: TVM, BLR, HYD
Posts: 648
Thanked: 1,086 Times
| ![]() Thanks a lot for your quick response. I sincerely apologize for complaining in the forum, but just thought of sharing during the feedback post. I will pm you all the details. |
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![]() | #52 |
Distinguished - BHPian ![]() ![]() Join Date: Jul 2006 Location: Bangalore
Posts: 5,159
Thanked: 9,126 Times
| ![]() No apologies necessary. This is a public thread for ALL feedback, good or bad. It's your right to post your experience here honestly. Anyway, let's take this to PM now. |
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![]() | #53 |
Senior - BHPian ![]() Join Date: Jan 2009 Location: New Delhi
Posts: 1,255
Thanked: 344 Times
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Nikhil, appreciate the spirit with which you've taken his experience. Seldomly one gets to see such Entrepreneurs, wishing you and your enterprise a very bright future. |
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![]() | #54 |
BHPian ![]() | ![]() Nikhil, I am very sorry to say that somehow Madhus isn't working out for me. I sincerely believe its a one/two - off incident but then, let me explain. 1. My Bolero had this issue of pulling to the left when braked. Last month, I had been to Madhus @ Langford road and got the alignment checked. The technician told that there was a vast difference in the settings and thats why the vehicle had issues when braked. I was so happy that finally, things will all be sorted out. I took the vehicle out and on found that the issue still existed. Drove straight to my mechanic and when checked, the brake pads, the Castor rod bushes and the brake discs had issues. Replaced those and came back again to check the alignment. The "left-pulling when braked "issue was now sorted out. I explained the whole thing to the technician and asked him to thoroughly check the whole thing once again. He went ahead and told me that this time there was only a slight difference and he adjusted it. To my utter horror, the vehicle was now pulling to the right under normal driving. I was sort of frustrated and went straight to Vijay Alignment at JP nagar (no computers and sensors here - manual alignment done). He adjusted the tie rod ends and then the castor rod and then the vehicle was fine. Since it was manually done at Vijay, I wasn't really confident about the tolerances and readings and was wondering is the guy has done kind of juggad to correct the issue which couldn't be set right at Madhus! A couple of weeks back, when I had been to my hometown in Kerala, I got the alignment checked at a computerized alignment center. I explained him the history and asked him to check the readings, which he found to be ok. He had to move in by some minutes to make it perfect. 2. This happened on this Saturday. My friend wanted to change his Fiesta's tyres and I recommended Madhus. We got 4 new Apollo Acereles (185/65/R14) and exchanged the old tyres too. We fill nitrogen, balance the wheels, check the alignment and go off. Apart from the tyres, we were charged 500 bucks for these and another 150 for nitrogen.Yes, I did mention t-bhp. I think, we could have got a much better deal elsewhere ![]() All said and done, the Fiesta still loves the left. It is a well maintained car, driven sedately, done 46k and has no history of accidents or misuse. The Fiesta driving friend has a lot of hard hitting questions now, like the ones raised by families of t-bhpians when a rashly driven car spotting t-bhp stickers cuts them off or drives dangerously. ![]() I am writing this with an open mind and very honestly do not doubt the capability and integrity of the institution. Probably its some wrong people at the wrong place. Please look into this, so that nobody else will have to undergo this kind of a situation. Last edited by jeeva : 16th August 2010 at 12:48. |
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![]() | #55 |
BHPian ![]() Join Date: Aug 2008 Location: Bangalore
Posts: 420
Thanked: 56 Times
| ![]() What are the timings Madhu's is open? I was planning to get wheel balancing and allignment done this Thursday but found the shop closed at 9:00AM and while retruning back from work around 7:00PM found the shop closed again. |
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![]() | #56 |
Distinguished - BHPian ![]() ![]() Join Date: Jul 2006 Location: Bangalore
Posts: 5,159
Thanked: 9,126 Times
| ![]() Well, it's open from 9:00 am to 7:00 pm. You must have missed it by a few minutes on both occasions! |
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![]() | #57 |
BHPian ![]() Join Date: May 2006 Location: bangalore
Posts: 489
Thanked: 74 Times
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![]() | #58 |
BHPian ![]() Join Date: Oct 2007 Location: bangalore
Posts: 183
Thanked: 5 Times
| ![]() All my 5 cars go to Madhus regularly. Right from my humble maruti omni to my E-classe! My drivers never have a cause for complaint (as they are the ones who actually take it there). Earlier, i used to get the services from the respective ASSs. But i soon realised the ASSs dont do precise work. But Madhus has delivered till date. Good work. Keep it up. |
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![]() | #59 |
Distinguished - BHPian ![]() ![]() | ![]() |
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![]() | #60 |
BHPian ![]() Join Date: Sep 2006 Location: Blore
Posts: 545
Thanked: 64 Times
| ![]() My car wheel alignment is due and will be going to madhus soon. Till now i have not faced any issues whatsoever. Have got the alignment done for my spark + frnds santro. Both of us are satisfied with the service. Nikhil: I think a little tweaking needs to be done here and there to make the experience appeal to more people (increasing the fan base ![]() |
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