The Tata Sky Thread

filcord · 10th June 2009, 09:23

As regards Tata sky installation, I was very impressed when they installed my Tatasky Plus. The techs came an hour earlier than promised, they climbed my false ceiling to run the cable, they drilled with a concrete bit and used plastic rowel plugs (many workmen just use wooden bits which come out within a week), they tied the cable down at various places, using cable ties, and generally did a very very neat install. My system was up and running within one hour.

sgiitk · 10th June 2009, 10:22

Quote:

Originally Posted by kalpeshc

Your STB would still be under warranty otherwise you'd have to pay for the same right?

Not so, it was not under warranty. I understand the call charge is Rs.350 irrespective of what is to be done. It could be a loose wire, or replacement of the whole system!

dkamath · 10th June 2009, 10:55

It's been 33 months since Tata Sky was installed at my place, with the only issue being a blown adapter which was replaced under warranty. Have not faced any issues since then.
The only sore thing with them is the remote not being of the universal type (like what Airtel offers). Can i buy one such type, and at what price? If anyone's got it already, please do share the details.

suvi · 11th June 2009, 12:23

After viewing this thread, i have decided to go with Tata Sky. i am concerned about the cable being visible in my living room. Do these guys cover the cable with plastic patti, or should i get an electrician to do that?

Bangalore Guys (esp South Bangalore),
can you recommend a good electrician, who can help with placing this cable and also wiring for a home theater system without spoiling the appearance of living room?

thanks.

lurker · 11th June 2009, 16:30

does anyone know the power consumption of the TataSky Plus kit ? Need to know this to ensure it remains within power backup I have available in case of blackouts.

sgiitk · 11th June 2009, 16:34

I know the normal tataSky is 16W Off and 18W on.

lurker · 11th June 2009, 16:35

You mean including the satellite transceiver and digicomp .. it can't be that low ?

MrinalSinha · 11th June 2009, 18:30

Quote:

Originally Posted by suvi

After viewing this thread, i have decided to go with Tata Sky. i am concerned about the cable being visible in my living room. Do these guys cover the cable with plastic patti, or should i get an electrician to do that?

Bangalore Guys (esp South Bangalore),
can you recommend a good electrician, who can help with placing this cable and also wiring for a home theater system without spoiling the appearance of living room?

thanks.

No they dont cover the Cables with anything.
My earnest suggestions: DIY

PRADEEP KUMAR · 19th June 2009, 12:31

Folks,
Have a query.
There are times when i travel and no one at home the subscription renewal lapses and all these months after returning i pay and it gets activated and the y debit me even for non usage.
What are the terms? Can we go into hibernation/non usage for a specific period?
Pls confirm.
tnx

sgiitk · 19th June 2009, 14:22

@Pradeep_Kumar: I am not sure. a friend of mine went abroad for three months, and when he revived his subscription he was not charged for the missing period. I think he had about 2 months+ of non-subscription. I guess there may be a time frame. If you renew before that the previous period gets charged, not otherwise. I think you can call up customer support, or e-mail them. They are pretty good.

@lurker: that is what the manual says!

suvi · 29th July 2009, 09:55

I get Video freeze once in a while in Cartoon Network (though audio still works). other than technical problems, i also have problems with their packages. Online access does not allow you to downgrade your package. i was forced to take a 6 month package (super value pack) only to realize that i get National Geographic, Discovery etc in Hindi rather than English.

Akshay1234 · 29th July 2009, 12:12

Quote:

Originally Posted by suvi

I get Video freeze once in a while in Cartoon Network (though audio still works). other than technical problems, i also have problems with their packages. Online access does not allow you to downgrade your package. i was forced to take a 6 month package (super value pack) only to realize that i get National Geographic, Discovery etc in Hindi rather than English.

you can change the language. just press the green (?) button while the channel is playing and choose english.

cargirl · 29th July 2009, 13:22

The other day, my Tata Sky stopped working. Tried the usual thing, reinserting the digicard etc. When I called up Customer Care, they told me that they could send a technician, but they would charge me Rs 350 for it, since my Tata Sky is now out of the warranty period. I told them I would call them back, went to the terrace (where the dish is) to check if I could figure out some loose wires etc. That didn't happen.

Meanwhile, my neighbour called them up and requested for a technician. He came the next day and fixed it up. As a result, even our Tata Sky started working. :-)

However, she has to recharge Rs 350 now. One of the drawbacks of sharing a common antenna, I guess.

Also, I HATE the packages, and they don't have a LOT of channels, like some Zee channels, and the new English movie channels like NDTV Lumiere and WB. :-(

BTW, my cousin living in the UK said that Sky turned out cheaper there!!

Should we write an email to Ratan Tata? :-)

jkdas · 29th July 2009, 13:47

Issue with reception when its raining cats & dogs. Do I need to anything to fix it?

sgiitk · 29th July 2009, 14:04

Quote:

Originally Posted by jkdas

Issue with reception when its raining cats & dogs. Do I need to anything to fix it?

You have to live with it. Ku band where all DTH services are will be attenuated a lot in case of rain.

View Poll Results: Do you face any Problems with TATA Sky?
Yes	141	39.61%
No	215	60.39%
Voters: 356. You may not vote on this poll

10th June 2009, 09:23	#91
filcord BHPian Join Date: Mar 2005 Location: goa Posts: 996 Thanked: 67 Times	As regards Tata sky installation, I was very impressed when they installed my Tatasky Plus. The techs came an hour earlier than promised, they climbed my false ceiling to run the cable, they drilled with a concrete bit and used plastic rowel plugs (many workmen just use wooden bits which come out within a week), they tied the cable down at various places, using cable ties, and generally did a very very neat install. My system was up and running within one hour.
	() Thanks

10th June 2009, 10:55	#93
dkamath BHPian Join Date: May 2006 Location: Bangalore Posts: 577 Thanked: 155 Times	It's been 33 months since Tata Sky was installed at my place, with the only issue being a blown adapter which was replaced under warranty. Have not faced any issues since then. The only sore thing with them is the remote not being of the universal type (like what Airtel offers). Can i buy one such type, and at what price? If anyone's got it already, please do share the details.
	() Thanks

11th June 2009, 12:23	#94
suvi BHPian Join Date: Jan 2008 Location: Bangalore Posts: 121 Thanked: 6 Times	After viewing this thread, i have decided to go with Tata Sky. i am concerned about the cable being visible in my living room. Do these guys cover the cable with plastic patti, or should i get an electrician to do that? Bangalore Guys (esp South Bangalore), can you recommend a good electrician, who can help with placing this cable and also wiring for a home theater system without spoiling the appearance of living room? thanks.
	() Thanks

11th June 2009, 16:30	#95
lurker Senior - BHPian Join Date: Jun 2006 Location: Tura Posts: 1,592 Thanked: 1,423 Times	does anyone know the power consumption of the TataSky Plus kit ? Need to know this to ensure it remains within power backup I have available in case of blackouts.
	() Thanks

11th June 2009, 16:34	#96
sgiitk BANNED Join Date: Dec 2007 Location: Gurugram Posts: 7,969 Thanked: 4,788 Times	I know the normal tataSky is 16W Off and 18W on.
	() Thanks

11th June 2009, 16:35	#97
lurker Senior - BHPian Join Date: Jun 2006 Location: Tura Posts: 1,592 Thanked: 1,423 Times	You mean including the satellite transceiver and digicomp .. it can't be that low ?
	() Thanks

19th June 2009, 12:31	#99
PRADEEP KUMAR BHPian Join Date: Oct 2005 Location: CHENNAI Posts: 386 Thanked: 28 Times	Folks, Have a query. There are times when i travel and no one at home the subscription renewal lapses and all these months after returning i pay and it gets activated and the y debit me even for non usage. What are the terms? Can we go into hibernation/non usage for a specific period? Pls confirm. tnx
	() Thanks

19th June 2009, 14:22	#100
sgiitk BANNED Join Date: Dec 2007 Location: Gurugram Posts: 7,969 Thanked: 4,788 Times	@Pradeep_Kumar: I am not sure. a friend of mine went abroad for three months, and when he revived his subscription he was not charged for the missing period. I think he had about 2 months+ of non-subscription. I guess there may be a time frame. If you renew before that the previous period gets charged, not otherwise. I think you can call up customer support, or e-mail them. They are pretty good. @lurker: that is what the manual says!
	() Thanks

29th July 2009, 09:55	#101
suvi BHPian Join Date: Jan 2008 Location: Bangalore Posts: 121 Thanked: 6 Times	I get Video freeze once in a while in Cartoon Network (though audio still works). other than technical problems, i also have problems with their packages. Online access does not allow you to downgrade your package. i was forced to take a 6 month package (super value pack) only to realize that i get National Geographic, Discovery etc in Hindi rather than English.
	() Thanks

29th July 2009, 13:22	#103
cargirl BHPian Join Date: Mar 2009 Location: Mumbai Posts: 35 Thanked: Once	The other day, my Tata Sky stopped working. Tried the usual thing, reinserting the digicard etc. When I called up Customer Care, they told me that they could send a technician, but they would charge me Rs 350 for it, since my Tata Sky is now out of the warranty period. I told them I would call them back, went to the terrace (where the dish is) to check if I could figure out some loose wires etc. That didn't happen. Meanwhile, my neighbour called them up and requested for a technician. He came the next day and fixed it up. As a result, even our Tata Sky started working. :-) However, she has to recharge Rs 350 now. One of the drawbacks of sharing a common antenna, I guess. Also, I HATE the packages, and they don't have a LOT of channels, like some Zee channels, and the new English movie channels like NDTV Lumiere and WB. :-( BTW, my cousin living in the UK said that Sky turned out cheaper there!! Should we write an email to Ratan Tata? :-)
	() Thanks

29th July 2009, 13:47	#104
jkdas Senior - BHPian Join Date: Sep 2005 Location: Thiruvananthapu Posts: 9,687 Thanked: 1,492 Times View My Garage	Issue with reception when its raining cats & dogs. Do I need to anything to fix it?
	() Thanks