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BHPian ![]() Join Date: Mar 2020 Location: Bangalore
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| ![]() Seltos has literally been a run away success since it's launch. I own one and largely happy with it. But off late, few issues faced by fellow owners isn't confidence inspiring. It's regarding instances of brake failure reported by owners. I'm just reproducing them here which I had earlier reported in Kia Seltos Official Review thread on various occassions. Incident 1 - Brake failure on HTX + Petrol Manual Quote:
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![]() Update as on today here. Quote:
Mods, please move to the right section if it's not appropriate here. Last edited by GTO : 17th October 2020 at 07:37. Reason: Correcting Hyundai links | ||||||
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BHPian Join Date: Jun 2018 Location: Nil
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| ![]() Wasn't a similar issue reported on the Creta? Since they share similar underpinnings, is this the same issue? Why is no common media outlet reporting this? And why is ARAI complacent with performing very unrealistic and idealised fuel efficiency tests instead of testing these aspects? |
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BHPian Join Date: Jul 2015 Location: Chennai
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| ![]() Thanks Bibendum90949 for creating this separate thread. Many a times we blindly recommend Kia/Hyundai products to our friends and family members assuming that they will be trouble free. Yet another humble reminder that all cars have some flaw or the other. Unfortunately this is very serious and seems to be a continuation of the Hyundai Creta issue. If the issue is solved by hitting the clutch, there seems to be a serious design flaw in the hydraulic set-up for the brakes and clutch. If Hyundai/Kia doesn't fix this, it's almost equivalent to murder considering the Creta already had a similar issue. |
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BHPian ![]() Join Date: Jun 2013 Location: Goa
Posts: 368
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Why am I not surprised?! How many lives have to be lost before a corporation realises something SERIOUS is wrong with their product/s, which can have fatal consequences for everyone involved?? I look forward to this thread uncovering the various other members who have first handedly suffered this failure. Also, tbhp needs a new master section to highlight the serious/life threatening flaws in ALL manufacturer vehicles. Anything related to steering/brakes/engine/transmission failing without any warning needs to be highlighted for the benefit of everybody who reads this forum. | |
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![]() | #5 |
BHPian ![]() Join Date: Mar 2020 Location: Bangalore
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| ![]() The very same reason why I didn't create one earlier though I had first hand information from two owners in Seltos club who faced this. But now it's criminal if I don't share it. Sorry mate. |
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![]() | #6 | |
BHPian ![]() Join Date: Jul 2014 Location: -
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Well this is very scary indeed, we would have hoped that the Korean siblings learnt/resolved these fundamental issues after the 1st gen Creta fiasco. But they don't seem care about it, given the perception of their brand among the public and the reluctance of major publication to report the same. And these are not isolated or occasional issues, a simple google search on it lists the following:- https://www.change.org/p/hyundai-mot...-hyundai-creta https://www.complaintboard.in/compla...a-l519211.html https://www.mouthshut.com/review/Hyu...ew-rpqmnlmotqn https://www.mycarhelpline.com/index....=720&Itemid=91 Hope disclaimers are added to current and future Hyundai/Kia product reviews about the serious quality lapses, life threatening failures & willful ignorance from the manufactures regarding the same. This thread along with the consolidated thread about the issues with Hyundai should make it to the social media handle of Team Bhp, in order to raise awareness among the public. Last edited by Car Architect : 16th October 2020 at 13:29. | |
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![]() | #7 |
BHPian ![]() Join Date: Jul 2020 Location: Vizag
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| ![]() The curious case of Hyundai, and now Kia, and their problematic brakes. Thank you for creating this thread. I’ve read through the entire post and i can totally relate. I’ve been through the exact same ordeal, but with the my 2014 Hyundai Verna. Always had brake issues, always went to the service centre, they always test drove it, but the damn problem never showed up during their test drive. I was soo frustrated ![]() Drive at 60kmph, then you spot an imperfect patch of tarmac, you decide to brake, you depress the brake pedal, but the damn car won’t stop. The brake pedal starts vibrating, it becomes rock solid (it’s like the pedal is just stuck) i.e. wood like feeling, almost gives you a heart attack, then you instantly lift your feet and hit the brake pedal again and then it finally slows down. Finally, you tell this issue to family, friends and the service centre and not one person believes you because it can’t be reproduced. It’s just random. The only explanation that the service centre used to give me was that’s how ABS works. Right, Hyundai has a state of the art braking/ABS system that the ABS doesn’t lock the wheels because the brakes don’t even work in the first place. Smart. It’s like India would never have a second wave of Covid-19 like Europe because the first wave never ends. Smart strategy. I faced the same issue in my friends first gen Creta. I spoke about this issue and other problems I faced with my Verna in the following thread, post 212: https://www.team-bhp.com/forum/india...sponse-15.html (Hyundai India - The occasional serious quality lapse and apathetic manufacturer response!) Although I have to agree that my problem wasn’t as serious as mentioned by BHP’ian Bibendum. My car had braking issues, but they never totally gave up on me. The car stopped, but with a lot of drama as mentioned above. Coming to the case of Seltos, that is a serious and a dangerous issue. God forbid, it doesn’t happen while cruising on the highway. Brakes totally giving up on you and resorting to the hand brake to stop a car to avoid a collision is stupendous and unheard of in today’s age of advancements and technology. Hopefully Kia/Hyundai come with a permanent fix. Cheers! |
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Distinguished - BHPian ![]() ![]() Join Date: Oct 2009 Location: Namma Bengaluru
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| ![]() I'd always had this question on my mind - does/doesn't the Seltos have similar braking issues like @Ravenavi had faced with his old Creta ? And now here's a thread dedicated to the issue ![]() If the issue has been fixed with the new Creta ( @Ravenavi had mentioned this on his new Creta thread), why isn't it fixed on the Seltos yet ? ![]() Last edited by NPV : 16th October 2020 at 14:05. |
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BANNED Join Date: Mar 2020 Location: North India
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| ![]() Thank you for bringing this to the notice of the automotive community at large. I was about to pick up a new Hyundai Verna, but now I'm not going to go anywhere near the Korean cousins. I'd rather buy a Mahindra and live with a rattle or two instead of refined car that has ABS that does not brake as a feature. |
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Newbie Join Date: Sep 2020 Location: TN75
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| ![]() This needs serious attention no matter how low the prevalence rate is. A brake is the most important part in the car. Seeing that the issue was present in Creta as well, was there an official statement released by Hyundai on this? I have a Seltos GTX+ Manual on order and now I’m seriously worried. I don’t bother too much about issues reported on the internet since only those facing issues typically come on to post while the ones with no issues remain silent, but something relating to a basic component such as brakes is a huge red flag. I also agree that this needs to updated in the review as a niggle at the minimum. Since consumer protection is non existent in India, it’s up to us to force Kia or Hyundai to issue a statement on what is causing this and what has been done to rectify it. |
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Distinguished - BHPian ![]() | ![]() So apperently, a new brake booster fixed the problem of the brakes not working at all? Can somebody shed some light on this how that could be possible? Brakes do work without brake boost. You will have to stomp a lot harder (and the pedal will feel a lot harder too), but it will brake. Conversely, I can’t imagine how a brake booster, no matter how faulty, could prevent the brakes from working at all. Unless somehow it manages to mechanically lock the piston in the brake master cilinder. (or any other mechanical moving part, e.g. a lever to the brake pedal or so? Will be interesting to hear what the root cause of this ultimately is. The brake booster can never be the root case. A root cause should describe at the lowest level possible what went wrong. So even if somehow the brake booster was involved we need to understand what went wrong with it, that caused the brakes to fail. Jeroen |
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BHPian Join Date: Dec 2005 Location: bang
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| ![]() I remember the 2009-10 Toyota recall which was caused by a heavy floor mat that caused the pedal to get stuck. https://en.wikipedia.org/wiki/2009%E...ehicle_recalls I cannot but help notice that in both incidents mentioned by @Bibendum90949, the cars were in their highest gear while the speed is only 50Kmph. I am not sure if its AT or MT. Now a days with all sensor driven ECU controls , maybe the low speed , high gear may have triggered an unusual response?. In that case its a software bug fix that would solve the problem. PS : Just noticed, Its Manual. Last edited by srini1785 : 16th October 2020 at 17:25. |
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![]() | #13 | |||
BHPian ![]() Join Date: Jun 2013 Location: Goa
Posts: 368
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All the owners especially, need to be made aware of this insidious but fatal flaw which is lurking in their vehicles. Imagine being an owner of this vehicle - Speeding down the road, suffering this failure, then (god forbid) fatally injuring somebody else/themselves. Good luck proving to the authorities that it wasn’t your negligence, but your brakes ‘failed’. The occurrence isn’t even saved as an event on the ECU, it vanishes just like Houdini..! How is somebody going to defend themselves in the face of the law?! The manufacturer hasn’t even officially acknowledged that this issue exists!! Quote:
A whole thread exists highlighting the antics of Kia’s parent company - https://www.team-bhp.com/forum/india...sponse-15.html (Hyundai India - The occasional serious quality lapse and apathetic manufacturer response!) Quote:
It was mentioned that even changing the brake booster did NOT eliminate the problem. It reappeared again even with the new brake booster. The parent company Hyundai already has a history of this exact failure in a sister product as discussed in the thread which I have linked above. This whole saga reminds me of the B38M MCAS disaster. Last edited by ChoosetoCruze : 16th October 2020 at 18:10. | |||
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![]() | #14 |
BHPian ![]() Join Date: Feb 2012 Location: Ghaziabad
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| ![]() The underpowered petrol 1.2 Punto used to have this problem in the first batch. Especially in b2b low speed traffic with AC on. It was due to insufficient vacuum for the brake booster, derived from the intake manifold as there was no separate vacuum pump. They later added a vacuum pump and there was a ECU update for earlier batches, which detected low rpm and on declutching, increased rpm momentarily to create some vacuum enough to brake. Like Jeroen mentioned, the booster isn't the root cause but probably the boost enabler that's the issue perhaps. Fiat ASS unofficially advised to use clutch before braking to avoid this issue. There's a thread also, brake becoming hard on the Punto, somewhere. Last edited by lapis_lazuli : 16th October 2020 at 18:26. |
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BHPian Join Date: Mar 2016 Location: New Delhi
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| ![]() OMG!! Thank you for this thread. Story time: I have been on the lookout for a personal vehicle and had taken short testdrive for KIA SELTOS, have read the initial review and hype/blings on offer. It seemed all great and seemed like a good deal. During test drive , the same issue happened with the car. My heart sank and mind went blank (Disclaimer - I am a new driver and have driven cars sedatively and with caution). Somehow managed to stop the car, used handbrake before hitting anyone (trust me, i would have been viral on social media and newspaper for killing/injuring someone) ![]() This wasn't bad enough, SA starts blasting me, saying I am careless and an idiot for not knowning how to drive. I tried to explain him humbly what i felt with the brakes and how I had managed to come out of this situation. I was soaked with sweat all over hands and forehead. For them they were clear their products go through test and are better than INDIAN manufacturers, they are not like our regular TATA and Mahindra (where did TATA and mahindra came to conversation I will never know). Made me believe it was indeed ME who did everything wrong. They were not ready to listen to my explanation/feedback. I requested the experience is as traumautising to me as it is for them and would appreciate some compassion to be shown. I had shrugged it off thinking it was indeed me who was in the wrong. I had been taking stress and overthinking how close we came to an accident. How they treated an individual has made it sure I will not go for a KIA product anytime soon. It was not just the SA but Manager as well. Blame game started and I have since decided not to indulge myself with anyone associated with the showroom/brand. I somehow do believe success has a part of it, good for them but not in way that you forget the human element into it. We should not be treated as just sales numbers at the end of the month. We do need strict laws for these things, yes we can start pointing several things that are wrong when we see accidents on the road namely:
The heart and body of the vehicle is Engine and critical components like brakes.. , for me soul can be attributed to Music system and other blings to be on offer. Give me a Dead Soul product any given day with good heart and body, it will be enough for me however I would never go for a product that has rotten heart and flesh on it. |
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