Mahindra XUV700 | Long wait times for deliveries

Tanmay007 · 26th November 2021, 11:46

As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.

Mahindra XUV700 | Long wait times for deliveries-screenshot-20211126-11.47.40-am.png

Enthusiast81 · 26th November 2021, 12:13

Quote:

Originally Posted by Tanmay007

As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.

I tried to reach them too. They had no details about the estimated date of delivery in my case. I booked AX5 MT Petrol 5 seater on 8th Oct. If it is August for customers booked on 7th, probably I should expect the delivery of my car only by next year end.

dollardinar · 26th November 2021, 12:35

Quote:

Originally Posted by Tanmay007

As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.

Attachment 2237547

Yes. I was also given tentative date of Aug 2022. Booked on 07/10/2021.. probably will get it by Aug 2023 based on the biased algorithm or will loose interest and cancel

Guna · 26th November 2021, 12:58

Just called up the customer care and got to know that my estimated month of delivery is September! I had booked on 7th October and supposed to be among the first 14000 bookings.

mytbhp_turbo · 26th November 2021, 13:04

Quote:

Originally Posted by Guna

Just called up the customer care and got to know that my estimated month of delivery is September! I had booked on 7th October and supposed to be among the first 14000 bookings.

What variant and color ?

Abhikumar629 · 26th November 2021, 13:11

Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.

dollardinar · 26th November 2021, 13:14

Quote:

Originally Posted by Abhikumar629

Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.

I called on 18002096006

Guna · 26th November 2021, 13:16

Quote:

Originally Posted by Abhikumar629

Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.

It is 1800 267 9929. Be prepared to dial and wait for really long listening to 'all our executives are busy....' message.

ashua · 26th November 2021, 13:18

I had also booked online on the 7th. AX5 Petrol Automatic 5 seater. Estimated delivery month I have received after calling customer care is May 2022. The dealer will be getting in touch apparently by Dec 10th (god knows for what).
Wait period of 8 months! Absolutely nuts!

werfish · 26th November 2021, 13:19

The customer care asked to wait for third list on 10th of December. I had booked on 8th Oct.

IamNikhil · 26th November 2021, 13:20

Quote:

Originally Posted by Abhikumar629

Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.

18002096006 is the number I always reach them on.

Tanmay007 · 26th November 2021, 13:45

Just received a call from Mahindra. Got an estimated delivery month of June

I had booked on 7th within 5 mins of the website getting back.

I’m going to hold the booking for now but I have lost any goodwill I had for Mahindra and I pray competitors come out with better alternatives that outclass them and people cancel en mass. Only then Mahindra will learn a lesson.

PMK-MoJo · 26th November 2021, 13:46

Checked with customer care about our delivery months.We have two bookings from my family both done on 7th Oct through dealer both AX7L D AT AWD.

Mine is MIDNIGHT BLACK which is given delivery month as July,2022.
My brother's is Everest white which got delivery month as May,2022.

Even though booked on first day, waiting time is 10months

dollardinar · 26th November 2021, 13:55

Thank you for choosing the new Mahindra XUV700, India’s Safest Vehicle with
a 5-star Global NCAP rating.

We are delighted with the unprecedented and overwhelming response
that the XUV700 has received from customers like you. We understand
your eagerness to drive your very own XUV700
and thank you for your patience.

Mahindra has partnered with one of the top 3 global consulting companies to
help plan deliveries. And we are happy to inform you that your estimated delivery month is August'2022.

We will get back to you with a more precise date closer to time. While we do our best to get you your XUV700 as soon as possible, in case production is further affected by pandemic-induced disruptions, we will update you of any change in
your delivery timeline.

Please do reach out to your nearest dealership for any further clarification or
write to us at customercare@mahindra.com .

Once again, we thank you for your support and understanding in this challenging situation and look forward to welcoming you as a part of the Mahindra family.

Regards,
Team Mahindra

Got this after the call..

k_ajay · 26th November 2021, 13:56

And the delivery estimate email from Mahindra Auto just came in.

Booking for an AX7 D AT AWD L variant done on 07 October 2021, estimated to be delivered in June 2022.

That’s too long a wait. Confused, not pleased and ........

26th November 2021, 11:46	#1
Tanmay007 BHPian Join Date: Oct 2021 Location: Mumbai Posts: 324 Thanked: 1,203 Times	Mahindra XUV700 \| Long wait times for deliveries As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month. Last edited by Tanmay007 : 26th November 2021 at 11:49.
	(9) Thanks

26th November 2021, 12:58	#4
Guna Senior - BHPian Join Date: Nov 2007 Location: Bangalore Posts: 4,010 Thanked: 4,202 Times	Re: Mahindra XUV700 Review Just called up the customer care and got to know that my estimated month of delivery is September! I had booked on 7th October and supposed to be among the first 14000 bookings.
	() Thanks

26th November 2021, 13:11	#6
Abhikumar629 BHPian Join Date: Nov 2021 Location: Pune Posts: 85 Thanked: 192 Times	Re: Mahindra XUV700 Review Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
	(1) Thanks

26th November 2021, 13:18	#9
ashua BHPian Join Date: Feb 2015 Location: Pune Posts: 99 Thanked: 78 Times	Re: Mahindra XUV700 Review I had also booked online on the 7th. AX5 Petrol Automatic 5 seater. Estimated delivery month I have received after calling customer care is May 2022. The dealer will be getting in touch apparently by Dec 10th (god knows for what). Wait period of 8 months! Absolutely nuts!
	() Thanks

26th November 2021, 13:19	#10
werfish BHPian Join Date: Feb 2007 Location: Bangalore Posts: 177 Thanked: 140 Times	Re: Mahindra XUV700 Review The customer care asked to wait for third list on 10th of December. I had booked on 8th Oct.
	() Thanks

26th November 2021, 13:45	#12
Tanmay007 BHPian Join Date: Oct 2021 Location: Mumbai Posts: 324 Thanked: 1,203 Times	Re: Mahindra XUV700 Review Just received a call from Mahindra. Got an estimated delivery month of June I had booked on 7th within 5 mins of the website getting back. I’m going to hold the booking for now but I have lost any goodwill I had for Mahindra and I pray competitors come out with better alternatives that outclass them and people cancel en mass. Only then Mahindra will learn a lesson.
	(8) Thanks

26th November 2021, 13:46	#13
PMK-MoJo BHPian Join Date: Jan 2014 Location: KA51/AP07 Posts: 166 Thanked: 125 Times	Re: Mahindra XUV700 Review Checked with customer care about our delivery months.We have two bookings from my family both done on 7th Oct through dealer both AX7L D AT AWD. Mine is MIDNIGHT BLACK which is given delivery month as July,2022. My brother's is Everest white which got delivery month as May,2022. Even though booked on first day, waiting time is 10months
	(1) Thanks

26th November 2021, 13:55	#14
dollardinar Newbie Join Date: Oct 2021 Location: Pune Posts: 5 Thanked: 5 Times	Re: Mahindra XUV700 Review Thank you for choosing the new Mahindra XUV700, India’s Safest Vehicle with a 5-star Global NCAP rating. We are delighted with the unprecedented and overwhelming response that the XUV700 has received from customers like you. We understand your eagerness to drive your very own XUV700 and thank you for your patience. Mahindra has partnered with one of the top 3 global consulting companies to help plan deliveries. And we are happy to inform you that your estimated delivery month is August'2022. We will get back to you with a more precise date closer to time. While we do our best to get you your XUV700 as soon as possible, in case production is further affected by pandemic-induced disruptions, we will update you of any change in your delivery timeline. Please do reach out to your nearest dealership for any further clarification or write to us at customercare@mahindra.com . Once again, we thank you for your support and understanding in this challenging situation and look forward to welcoming you as a part of the Mahindra family. Regards, Team Mahindra Got this after the call..
	() Thanks

26th November 2021, 13:56	#15
k_ajay Senior - BHPian Join Date: May 2005 Location: Bangalore Posts: 1,379 Thanked: 1,138 Times View My Garage	Re: Mahindra XUV700 Review And the delivery estimate email from Mahindra Auto just came in. Booking for an AX7 D AT AWD L variant done on 07 October 2021, estimated to be delivered in June 2022. That’s too long a wait. Confused, not pleased and ........
	() Thanks