Team-BHP > The Indian Car Scene


Reply
  Search this Thread
538,596 views
Old 1st December 2021, 14:31   #106
BHPian
 
Join Date: Jun 2021
Location: Amsterdam
Posts: 53
Thanked: 103 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Quote:
Originally Posted by umohan98 View Post
Can confirm this for Ertiga. Some days back it was 44 weeks. Pic taken at Simran Motors, Karjat.

Attachment 2239768
That is true, but seems to be specific to the CNG variant. Petrol variant is way shorter.
xrules is offline  
Old 1st December 2021, 14:49   #107
Distinguished - BHPian
 
Join Date: May 2013
Location: Bengaluru
Posts: 1,852
Thanked: 8,567 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Quote:
Originally Posted by Vinpower87 View Post
But just curious to know if such a possibility exists and has anybody opted for it already ?
Thanks in advance.
That's not how it works. You either need:
1. A deep contact with dealer who may be able to manipulate his local list to put you on the top of waiting queue. Meaning if the exact same variant/ colour booked by someone at your dealership cancels the booking after the car is dispatched, Dealer can give this to you if you are on the list. How to make it look like this formally, anyone's guess
2. Or Your overall booking itself should move up in the overall queue as such. Still a long way this is.
abirnale is offline   (1) Thanks
Old 1st December 2021, 17:52   #108
AKB
BHPian
 
AKB's Avatar
 
Join Date: May 2010
Location: Faridabad
Posts: 76
Thanked: 231 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Quote:
Originally Posted by NotanF1driver View Post
I booked on the same date (AX7L diesel AT midnight black). Just received a call from my dealer to inform that my delivery date is April 2023
I believe I should plan for 2024 then. I had booked in second week of November (only after NCAAP ratings came out). The contact center shared that of the 75K+ bookings the schedule till Oct'22 delivery is for first 37K bookings only. So, with 23 Oct booking yielding Apr'23 delivery, I am ready for 2024
AKB is offline   (2) Thanks
Old 1st December 2021, 18:49   #109
BHPian
 
fazalmirza's Avatar
 
Join Date: May 2011
Location: Kanpur
Posts: 139
Thanked: 400 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Quote:
Originally Posted by yogishkamath View Post
Even if it is true, my issue is with the transparency of their 'algorithm'. I expected something which was close to First in - First out for the bookings .
yogishkamath, for sure first in - first out would have done away with the question of algorithms and what not. Mahindra could have saved money, and used it to put an auto dimming rear view mirror. Or perhaps paid overtime to the team who designed the door handles to redesign them back to the regular handles we all accept and appreciate.

I mean why would you pay top dollar to one of the top 3 consulting companies to come up with an algorithm which doesn't look good on social media! Isn't it counter-productive to what the marketing team did for them?

Quote:
Originally Posted by Kratos453 View Post
If you can compromise on the color options of the mentioned cars the delivery time is much lesser, infact less than 2 months and some variants are immediately available.
Kratos453, to be fair to Mahindra, most of us in the group expected deliveries to go beyond 6 months. Chip shortage is not unknown to the tech savvy, news savvy of this world. The algorithm has made it worse.

Had it been the case where a person booking on the 7th of October and a person booking on 10th of October was getting cars 6 months apart, it would have been a simple first come first serve. And no added drama. Why Mahindra! Perhaps, the bosses at Mahindra were convinced of this algorithm by a charming potion we don't know about.

Quote:
Originally Posted by umohan98 View Post
Can confirm this for Ertiga. Some days back it was 44 weeks. Pic taken at Simran Motors, Karjat.

Attachment 2239768
umohan98, thanks a lot bro. 44 weeks. Wow. That's massive for a CNG model. Heck, even while waiting the buyer of CNG Ertiga would pay more in fuel cost than by actually saving anything while driving. I mean, would you not save a lot more by just buying a more efficient car 10 months ago. You risk increased fuel costs.

Sorry for digression, I am told all cars except for Alcazar and some other car I can't remember is having 3-6 months waiting range. XUV7OO is a smash hit so wait times of 6 months even without chip shortage is something to keep in mind.

However, I have a feeling, Mahindra would use all their production capacity to build just Xuv700s and Xuv300s. They will probably shift some wait period to Scorpio and Bolero customers as they don't have a similar competing vehicle.

Xuv300 has massive competition so they better not delay it much. I don't see next Scorpio launch before August 15th 2022. And a similar story to follow. Hopefully not.

Last edited by fazalmirza : 1st December 2021 at 18:52.
fazalmirza is offline   (2) Thanks
Old 1st December 2021, 19:40   #110
Distinguished - BHPian
 
Kosfactor's Avatar
 
Join Date: Oct 2018
Location: COK\BLR\MYS
Posts: 3,771
Thanked: 10,855 Times
Re: Mahindra XUV700 | Long wait times for deliveries

This long waiting period is going to continue in my opinion. Why?

One need to look at the Safari XM Vs XUV AX3 series. (spoiler alert XUV is cheaper)

Now remember we know that majority of the existing booking is for top spec models, but once the lower model sales start to pick up, there wont be any end to it.

The value proposition is a no brainer. It starts to look even more insane if you compare XE model of Safari Vs AX3 , XUV is more expensive by about 80K but you cannot argue with the kit on offer for your 80K.
Kosfactor is offline   (6) Thanks
Old 1st December 2021, 21:02   #111
BHPian
 
Join Date: Jun 2021
Location: Mumbai
Posts: 36
Thanked: 146 Times
Re: Mahindra XUV700 | Long wait times for deliveries

I am wondering if Mahindra is prioritizing petrol deliveries given the upcoming CAFE-II norms in March 2022.

Can I request the BHPians who have access to the google sheet to check if there is merit?
schwartz is offline  
Old 1st December 2021, 21:21   #112
BHPian
 
Carpainter's Avatar
 
Join Date: Aug 2014
Location: Kolkata
Posts: 701
Thanked: 1,226 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Wow! 1 year waiting for a Mahindra suv that's supposedly value for money but will surely come with plethora of niggles pre-installed. Even Ferraris and Aston Martins don't take that long I believe. Is it because of the chip shortage. If so then why don't Mahindra emphasize on Xuv production and temporarily halt other models manufacturing to clear the backlog.

Being one of the first customers to get Xuv5OO through lottery and then having to deal with its tantrums during the entire ownership period, I'm not going for a new Mahindra anytime soon. Took a very short test drive of the Xuv7OO and the car with roughly 5k on the odo already had few issues with its infotainment features. The driving modes were not getting changed and the sales guy had to admit there's something wrong with it. The drive was too short to judge anything but felt the suspension to be better tuned and the ride quality is on par with Innova if not better. Interior plastic quality could have been better though and the large horizontal Mercedes inspired touchscreen doesn't make the dashboard look classy in my eyes. The car with all these features look very much inspired from the Koreans but the longevity is a big doubt. I don't want to dampen the mood of the prospective owners and I'm sorry if I have already. I'm sure many bookings will eventually get cancelled if they can't deliver the car on time. Will be waiting for ownership reviews on our forum. Till then best of luck.
Carpainter is offline   (1) Thanks
Old 1st December 2021, 21:33   #113
Senior - BHPian
 
giri1.8's Avatar
 
Join Date: Jul 2012
Location: Chennai
Posts: 1,763
Thanked: 4,750 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Does Mahindra provide price protection for people who book now? With delivery stretching to end of next year price of top-end may reach the 30L mark, which is not worth in my eyes.
giri1.8 is offline   (1) Thanks
Old 1st December 2021, 21:39   #114
BHPian
 
nerd1200's Avatar
 
Join Date: May 2014
Location: "Ex"Garden City
Posts: 414
Thanked: 2,408 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Quote:
Originally Posted by giri1.8 View Post
Does Mahindra provide price protection for people who book now? With delivery stretching to end of next year price of top-end may reach the 30L mark, which is not worth in my eyes.
As per 2 dealers I checked with - No!
Price protection is only for the first 75k bookings - i.e., bookings on the first 2 days.
nerd1200 is offline   (1) Thanks
Old 1st December 2021, 21:40   #115
BHPian
 
Moto_Bear's Avatar
 
Join Date: May 2021
Location: JK/Delhi
Posts: 119
Thanked: 658 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Hey everyone! It has been a hectic week hence no posts. Anyways, received the news on 26th November that the XUV "Rush" would get to me in June 2022. Once again, like everyone else, I'm not delighted with the news.

Four of us had booked the vehicle on 7th October and to no one's surprise, the delivery dates stretch from April to October for the four of my friends. In the past week, two of them have cancelled their bookings and one has initiated the process. I'm the only one who still has to take a call on it and to be honest, I'm at a similar crossroads once again and sadly with some of my stocks crashing, I cannot go for the higher segments I was confused about.

To everyone who is facing a similar conundrum, I can advise you this:
  1. For those of you who are in no "rush", Simply wait it out. Hopefully, Mahindra does not double cross the late 2022 deliveries by adding a new variant to the lineup.
  2. For those of us that cannot wait for 9-12 months for a vehicle, there are alternatives out there that are worth the money. Toyota Innova is one such, which has all the equipment one needs and the reliability of a Toyota. Then, there's Safari for those who prefer Tata.

Now the thing to note is that Mahindra like every other company out there knew exactly where the market was heading amidst the semiconductor shortage. Limiting the orders to say 50k would've been far more reassuring for the customers in addition to a clear cut criteria for deliveries, which should've been a first-come-first-serve basis. This is more rational than an "algorithm" which takes into account your vehicle fuel type, transmission, variant, the dealer and city you've booked the vehicle in etc. On customer's end, with the level of opaqueness that exists, it's no better than a lottery with people who have booked on 7th in the first hour itself, waiting for 9-12 months to get their vehicle, barring a few.

For those who can wait, I would suggest you stick to it, for those who can't, XUV7OO isn't the only fish in the sea, if you're up for some fishing.

P.S. Just saw a satirical poem written on the XUV delivery process.
Attached Images
  
Moto_Bear is offline  
Old 2nd December 2021, 00:15   #116
BHPian
 
Tanmay007's Avatar
 
Join Date: Oct 2021
Location: Mumbai
Posts: 324
Thanked: 1,207 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Mahindra wasted a lot of resources and money behind the stupid delivery process. My suggestion for the next time:

1. Cut out the dealer completely, dealer should not be allowed to make pre-bookings at all. (This will solve the incorrect booking issue and unfair advantage of bulk-booking vs customer booking)

2. Sell bookings in limited quantities as per inventory forecasts and display estimates right on the product page (similar to Amazon/FK).

3. Bookings should have pin-code based limits to ensure every region gets their fair share. (i.e. show out of stock for a particular pin code if that region has reached its share)

4. Keep it strictly first-come-first-serve, a person booking the same variant-color in same city on 8th should not get it before the person who booked it a day before.

5. Open up booking slots as stock improves or cancellations occur.

6. Cancelled cars should strictly go to the next person in queue.
Tanmay007 is offline   (7) Thanks
Old 2nd December 2021, 02:06   #117
BHPian
 
rawdeal's Avatar
 
Join Date: Dec 2009
Location: Bangalore
Posts: 33
Thanked: 16 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Found out a few days ago that dealers get to decide what happens with vehicles after dispatch where the order gets cancelled in case of issues with loan clearance etc. Such vehicles are going away at premium prices within the dealer's inner circle.

Last edited by rawdeal : 2nd December 2021 at 02:16.
rawdeal is offline   (1) Thanks
Old 2nd December 2021, 02:26   #118
BHPian
 
Join Date: Apr 2020
Location: New Delhi
Posts: 220
Thanked: 617 Times
Re: Mahindra XUV700 | Long wait times for deliveries

And here I was thinking of booking one now, seems like I’ll just be contributing to Mahindras liquid capital for 2021 with a delivery in 2023.
armaan_singh is offline   (1) Thanks
Old 2nd December 2021, 08:27   #119
Newbie
 
Join Date: Nov 2021
Location: Chennai
Posts: 11
Thanked: 9 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Quote:
Originally Posted by nerd1200 View Post
As per 2 dealers I checked with - No!
Price protection is only for the first 75k bookings - i.e., bookings on the first 2 days.
How do I check if I am part of the price protection ? Because at the time of booking, I got a pop up saying,the prices at the delivery te will prevail. I was also one amoung that booked before 75K bookings.
Vinpower87 is offline  
Old 2nd December 2021, 11:43   #120
BHPian
 
Join Date: Jun 2016
Location: Gurgaon
Posts: 93
Thanked: 118 Times
Re: Mahindra XUV700 | Long wait times for deliveries

Quote:
Originally Posted by rawdeal View Post
Found out a few days ago that dealers get to decide what happens with vehicles after dispatch where the order gets cancelled in case of issues with loan clearance etc. Such vehicles are going away at premium prices within the dealer's inner circle.
Yes. I do beleive as well dealers have a free hand at 'reallocating' cancelled bookings after dispatch or after receiving them. Manufacturers bill the car to the dealer i think once dispatched and that's why dealers can reallocate and resell them. I could be wrong, but this is my understanding.

I am just going to wait it out and see what happens. With cancellations and people moving to New Scorpio Etc., M&M could advance the date I hope.
piyush1.a is offline  
Reply

Most Viewed
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Copyright ©2000 - 2024, Team-BHP.com
Proudly powered by E2E Networks