Team-BHP > The Indian Car Scene


Reply
 
Search this Thread
Old 26th November 2021, 11:46   #1
BHPian
 
Tanmay007's Avatar
 
Join Date: Oct 2021
Location: Mumbai
Posts: 322
Thanked: 1,187 Times
Mahindra XUV700 | Long wait times for deliveries

As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.

Mahindra XUV700 | Long wait times for deliveries-screenshot-20211126-11.47.40-am.png

Last edited by Tanmay007 : 26th November 2021 at 11:49.
Tanmay007 is offline   (9) Thanks
Old 26th November 2021, 12:13   #2
BHPian
 
Join Date: Oct 2021
Location: Chennai
Posts: 105
Thanked: 136 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Tanmay007 View Post
As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.
I tried to reach them too. They had no details about the estimated date of delivery in my case. I booked AX5 MT Petrol 5 seater on 8th Oct. If it is August for customers booked on 7th, probably I should expect the delivery of my car only by next year end.
Enthusiast81 is offline   (1) Thanks
Old 26th November 2021, 12:35   #3
Newbie
 
Join Date: Oct 2021
Location: Pune
Posts: 5
Thanked: 5 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Tanmay007 View Post
As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.

Attachment 2237547

Yes. I was also given tentative date of Aug 2022. Booked on 07/10/2021.. probably will get it by Aug 2023 based on the biased algorithm or will loose interest and cancel
dollardinar is offline   (3) Thanks
Old 26th November 2021, 12:58   #4
Senior - BHPian
 
Join Date: Nov 2007
Location: Bangalore
Posts: 3,834
Thanked: 3,792 Times
Re: Mahindra XUV700 Review

Just called up the customer care and got to know that my estimated month of delivery is September! I had booked on 7th October and supposed to be among the first 14000 bookings.
Guna is online now  
Old 26th November 2021, 13:04   #5
BHPian
 
mytbhp_turbo's Avatar
 
Join Date: Nov 2021
Location: Pune
Posts: 172
Thanked: 304 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Guna View Post
Just called up the customer care and got to know that my estimated month of delivery is September! I had booked on 7th October and supposed to be among the first 14000 bookings.
What variant and color ?
mytbhp_turbo is offline  
Old 26th November 2021, 13:11   #6
BHPian
 
Join Date: Nov 2021
Location: Pune
Posts: 84
Thanked: 186 Times
Re: Mahindra XUV700 Review

Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
Abhikumar629 is offline   (1) Thanks
Old 26th November 2021, 13:14   #7
Newbie
 
Join Date: Oct 2021
Location: Pune
Posts: 5
Thanked: 5 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Abhikumar629 View Post
Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
I called on 18002096006
dollardinar is offline   (1) Thanks
Old 26th November 2021, 13:16   #8
Senior - BHPian
 
Join Date: Nov 2007
Location: Bangalore
Posts: 3,834
Thanked: 3,792 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Abhikumar629 View Post
Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
It is 1800 267 9929. Be prepared to dial and wait for really long listening to 'all our executives are busy....' message.
Guna is online now   (1) Thanks
Old 26th November 2021, 13:18   #9
BHPian
 
ashua's Avatar
 
Join Date: Feb 2015
Location: Pune
Posts: 99
Thanked: 78 Times
Re: Mahindra XUV700 Review

I had also booked online on the 7th. AX5 Petrol Automatic 5 seater. Estimated delivery month I have received after calling customer care is May 2022. The dealer will be getting in touch apparently by Dec 10th (god knows for what).
Wait period of 8 months! Absolutely nuts!
ashua is offline  
Old 26th November 2021, 13:19   #10
BHPian
 
Join Date: Feb 2007
Location: Bangalore
Posts: 170
Thanked: 128 Times
Infractions: 0/1 (5)
Re: Mahindra XUV700 Review

The customer care asked to wait for third list on 10th of December. I had booked on 8th Oct.
werfish is offline  
Old 26th November 2021, 13:20   #11
BHPian
 
Join Date: Jul 2021
Location: Mumbai
Posts: 495
Thanked: 1,738 Times
Re: Mahindra XUV700 Review

Quote:
Originally Posted by Abhikumar629 View Post
Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
18002096006 is the number I always reach them on.
IamNikhil is offline   (1) Thanks
Old 26th November 2021, 13:45   #12
BHPian
 
Tanmay007's Avatar
 
Join Date: Oct 2021
Location: Mumbai
Posts: 322
Thanked: 1,187 Times
Re: Mahindra XUV700 Review

Just received a call from Mahindra. Got an estimated delivery month of June I had booked on 7th within 5 mins of the website getting back.

Iím going to hold the booking for now but I have lost any goodwill I had for Mahindra and I pray competitors come out with better alternatives that outclass them and people cancel en mass. Only then Mahindra will learn a lesson.
Tanmay007 is offline   (8) Thanks
Old 26th November 2021, 13:46   #13
BHPian
 
PMK-MoJo's Avatar
 
Join Date: Jan 2014
Location: KA51/AP07
Posts: 166
Thanked: 125 Times
Re: Mahindra XUV700 Review

Checked with customer care about our delivery months.We have two bookings from my family both done on 7th Oct through dealer both AX7L D AT AWD.

Mine is MIDNIGHT BLACK which is given delivery month as July,2022.
My brother's is Everest white which got delivery month as May,2022.

Even though booked on first day, waiting time is 10months
PMK-MoJo is offline   (1) Thanks
Old 26th November 2021, 13:55   #14
Newbie
 
Join Date: Oct 2021
Location: Pune
Posts: 5
Thanked: 5 Times
Re: Mahindra XUV700 Review

Thank you for choosing the new Mahindra XUV700, Indiaís Safest Vehicle with
a 5-star Global NCAP rating.

We are delighted with the unprecedented and overwhelming response
that the XUV700 has received from customers like you. We understand
your eagerness to drive your very own XUV700
and thank you for your patience.

Mahindra has partnered with one of the top 3 global consulting companies to
help plan deliveries. And we are happy to inform you that your estimated delivery month is August'2022.

We will get back to you with a more precise date closer to time. While we do our best to get you your XUV700 as soon as possible, in case production is further affected by pandemic-induced disruptions, we will update you of any change in
your delivery timeline.

Please do reach out to your nearest dealership for any further clarification or
write to us at customercare@mahindra.com .

Once again, we thank you for your support and understanding in this challenging situation and look forward to welcoming you as a part of the Mahindra family.

Regards,
Team Mahindra


Got this after the call..
dollardinar is offline  
Old 26th November 2021, 13:56   #15
Senior - BHPian
 
k_ajay's Avatar
 
Join Date: May 2005
Location: Bangalore
Posts: 1,371
Thanked: 1,123 Times
Re: Mahindra XUV700 Review

And the delivery estimate email from Mahindra Auto just came in.

Booking for an AX7 D AT AWD L variant done on 07 October 2021, estimated to be delivered in June 2022.

Thatís too long a wait. Confused, not pleased and ........
k_ajay is offline  
Reply

Most Viewed
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Copyright ©2000 - 2023, Team-BHP.com
Proudly powered by E2E Networks