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Old 26th November 2021, 11:46   #1
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Default Mahindra XUV700 | Long wait times for deliveries

As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.

Mahindra XUV700 | Long wait times for deliveries-screenshot-20211126-11.47.40-am.png

Last edited by Tanmay007 : 26th November 2021 at 11:49.
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Old 26th November 2021, 12:13   #2
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Default Re: Mahindra XUV700 Review

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Originally Posted by Tanmay007 View Post
As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.
I tried to reach them too. They had no details about the estimated date of delivery in my case. I booked AX5 MT Petrol 5 seater on 8th Oct. If it is August for customers booked on 7th, probably I should expect the delivery of my car only by next year end.
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Old 26th November 2021, 12:35   #3
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Default Re: Mahindra XUV700 Review

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Originally Posted by Tanmay007 View Post
As per reports from facebook group, the 2nd list is ready. Calling customer care will let you know of your tentative month. However be prepared to get disappointed. Several people who booked on 7th have been given August as delivery month.

Attachment 2237547

Yes. I was also given tentative date of Aug 2022. Booked on 07/10/2021.. probably will get it by Aug 2023 based on the biased algorithm or will loose interest and cancel
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Old 26th November 2021, 12:58   #4
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Default Re: Mahindra XUV700 Review

Just called up the customer care and got to know that my estimated month of delivery is September! I had booked on 7th October and supposed to be among the first 14000 bookings.
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Old 26th November 2021, 13:04   #5
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Default Re: Mahindra XUV700 Review

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Just called up the customer care and got to know that my estimated month of delivery is September! I had booked on 7th October and supposed to be among the first 14000 bookings.
What variant and color ?
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Old 26th November 2021, 13:11   #6
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Default Re: Mahindra XUV700 Review

Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
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Old 26th November 2021, 13:14   #7
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Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
I called on 18002096006
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Old 26th November 2021, 13:16   #8
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Originally Posted by Abhikumar629 View Post
Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
It is 1800 267 9929. Be prepared to dial and wait for really long listening to 'all our executives are busy....' message.
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Old 26th November 2021, 13:18   #9
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Default Re: Mahindra XUV700 Review

I had also booked online on the 7th. AX5 Petrol Automatic 5 seater. Estimated delivery month I have received after calling customer care is May 2022. The dealer will be getting in touch apparently by Dec 10th (god knows for what).
Wait period of 8 months! Absolutely nuts!
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Old 26th November 2021, 13:19   #10
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Default Re: Mahindra XUV700 Review

The customer care asked to wait for third list on 10th of December. I had booked on 8th Oct.
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Old 26th November 2021, 13:20   #11
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Default Re: Mahindra XUV700 Review

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Originally Posted by Abhikumar629 View Post
Hello. Can someone please share the customer care number? I took the number from their website but the call is not going through.
18002096006 is the number I always reach them on.
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Old 26th November 2021, 13:45   #12
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Default Re: Mahindra XUV700 Review

Just received a call from Mahindra. Got an estimated delivery month of June I had booked on 7th within 5 mins of the website getting back.

Iím going to hold the booking for now but I have lost any goodwill I had for Mahindra and I pray competitors come out with better alternatives that outclass them and people cancel en mass. Only then Mahindra will learn a lesson.
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Old 26th November 2021, 13:46   #13
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Default Re: Mahindra XUV700 Review

Checked with customer care about our delivery months.We have two bookings from my family both done on 7th Oct through dealer both AX7L D AT AWD.

Mine is MIDNIGHT BLACK which is given delivery month as July,2022.
My brother's is Everest white which got delivery month as May,2022.

Even though booked on first day, waiting time is 10months
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Old 26th November 2021, 13:55   #14
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Default Re: Mahindra XUV700 Review

Thank you for choosing the new Mahindra XUV700, Indiaís Safest Vehicle with
a 5-star Global NCAP rating.

We are delighted with the unprecedented and overwhelming response
that the XUV700 has received from customers like you. We understand
your eagerness to drive your very own XUV700
and thank you for your patience.

Mahindra has partnered with one of the top 3 global consulting companies to
help plan deliveries. And we are happy to inform you that your estimated delivery month is August'2022.

We will get back to you with a more precise date closer to time. While we do our best to get you your XUV700 as soon as possible, in case production is further affected by pandemic-induced disruptions, we will update you of any change in
your delivery timeline.

Please do reach out to your nearest dealership for any further clarification or
write to us at customercare@mahindra.com .

Once again, we thank you for your support and understanding in this challenging situation and look forward to welcoming you as a part of the Mahindra family.

Regards,
Team Mahindra


Got this after the call..
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Old 26th November 2021, 13:56   #15
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Default Re: Mahindra XUV700 Review

And the delivery estimate email from Mahindra Auto just came in.

Booking for an AX7 D AT AWD L variant done on 07 October 2021, estimated to be delivered in June 2022.

Thatís too long a wait. Confused, not pleased and ........
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