Three years since I took delivery, almost to the precise hour, the odometer stood at 63,000 km. That was last Wednesday. I have added 1,500 km over the last week making it 64,500 km.
I am now having mixed feelings about the kind of distances I am piling up. With a shift to the farthest suburbs imminent, I shall be breaching the one-lakh-kilometre-mark sooner than I thought. The idea of reducing this by splitting the driving between this car and the bike has been discussed here:
http://www.team-bhp.com/forum/motorb...-bullet-5.html.
This started as a review of the car, so let’s get back to the topic:
I have always maintained that the Palio to have was the 2002 Palio 1.6 GTX. I even contemplated the Palio Stile 1.6 Sport at a mouth-watering price of 4.75 lakhs on-road in March 2008. Looking at the odometer I realise I would have been bankrupt by now, had I gone ahead with that decision.
The ownership experience so far is well-documented in this thread. While buying this car, I was given a lot of sales talk about how the Tata-Fiat JV had improved things. I had bought the car when the company had just started its new phase; I have been a keen observer of its progress in terms of After Sales Support. There has been an improvement, but it is so small that neither is it satisfactory nor does it justify the hike in costs of spares in any way. They do call you and bother you to the point of irritation if you rate them less than 10 out of 10 on any feedback form. If only Tata-Fiat spent less time on feedback forms and follow-up calls and used the same manpower in the technical and quality departments.
It is interesting how a well-engineered product suffers due to poor quality of components. Is it that 50% Tata in the JV? In 64,500 km and three years, the list of parts failures and replacements are as follows, with the extended warranty replacements marked as EW.
1. Combination Switch (EW) replaced for no apparent reason, was working fine.
2. Boot lock clamp (EW), for an irritating rattle due to a bad spot weld.
3. Wiper motor due to timer malfunction (EW). Timer malfunctioned again recently.
4. Radiator water pump due to bearing noise (EW).
5. Clutch kit consisting of pressure plate, clutch plate and clutch release bearings (EW for manufacturing defect, not wear and tear).
6. Alternator Tensioner Adjuster due to bearing noise. This was valid for EW but paid due to urgency on a crazy Christmas day of 2010 when three A.S.C.s and an independent mechanic located the part which was wrongly labelled as a 1.6 engine part and finally fixed to make my Lucknow trip next morning possible. All this thanks to a Tata CRM server that is often down in some A.S.S. or the other.
7. Clutch Release Bearings due to bearing noise.
8. Left Front Shocker mounting.
9. Battery holder-clamp (a plastic part fixed to stop the battery from moving on its tray).
10. Two headlamp low beam bulbs, three fog lamp bulbs, one rear stop lamp bulb and one number-plate illuminator. My car does 50%+ of its mileage at night / evening, so a higher rate of usage of lamps.
While it is not a compensation for the failure, let me add that each part has been changed in advance of failure and upon detection of any abnormality. The boot lock clamp and wiper motor were purely preventive replacements.
Service, by and large, is not particularly expensive (except for a now crazily priced diesel filter at Rs 1,700/- from Rs 1,000/-). I have stuck to the recommended 7,500 km service schedule so far but intend to move to a 5,000 km service schedule with Mobil 1 / Selenia changed at every alternate service. Routine maintenance costs have been around 70 paise per kilometre. Additional services, accident repairs and parts failures have pushed up the costs to Rs 1.10 per kilometre. Two sets of tyres have cost me Rs 26,000 so far, but the current set should last for another 35,000 kilometres, so I am not complaining.
Even after so many replacements, I am reasonably happy with the car (the car, not the support it enjoys from Tata-Fiat. Only the car, mind you.
).
Out of 64,500 km, nearly 17,000 km has been on the highway, with me travelling solo most of the time. This car has been to Bir/Billing, Palanpur, Hrishikesh, Dehra Dun, Bikaner (twice), Sattal, Kanpur (twice), Lucknow, Khajuraho, Jaipur, and quite a few other places within 200 km of Delhi. It has done a 1200-km Delhi-Lucknow-Delhi and an 1100-km Delhi-Kanpur-Delhi within 30 hours each time with me travelling solo and under fairly stressed conditions. On all these trips, this car has not provided any anxious moments. I have picked up the vehicle on an impulse after dinner and driven from Bikaner to Kishangarh through unfamiliar state roads of Rajasthan without a second thought.
While it is not a tall order and obviously expected of modern cars to behave reliably, my point is to illustrate that a Fiat need not be a second car as I have read some people claim. It is the one and only mode of transport I use. Even though I have a bike in perfect running condition, it is not always possible or comfortable to use it because of the stuff I carry with me.
Within the city, it can be driven both sedately or “on-the-boil” depending on your mood and traffic conditions. The superb, well-weighted steering with brilliant feedback, the composed medium and high speed ride quality, the comfortable driving position and ergonomics (except a minor lack of space for left foot while placing it on the dead pedal), the acceptable handling (despite the increased body-roll in the Stile variant), the general spaciousness (both actual physical space and that implied by a large greenhouse and beige interiors) and general indestructible feeling of this vehicle stays with you throughout.
The only criticism here is the poor manner in which the multijet engine has been shoe-horned into this car. While the cabin is surprisingly well-insulated from outside noise, the drone of the engine above 2,000 RPM intrudes into the cabin so loudly that it tends to spoil an otherwise commendable highway experience for a 5-lakh-rupee hatchback. The other problem that manifests itself on the highway is the narrow power-band of the engine. It makes one plan one’s overtaking and braking moves. The lack of ABS and Airbags is another downside. Besides these, there is not much to criticise.
Writing a review of a discontinued model can leave you thinking about what use people will make of it. Perhaps only while picking up a used vehicle on what sounds like a good deal. I can say that this car is at par and, arguably, better in quality and reliability as compared to similar-priced cars from the Tata stable. I know that’s not a great ideal to compare with, but I would trust an older Palio to be in better shape than, say, an older Indica, all other factors being equal.
It may not be exactly a fun-to-drive car. I don’t see how it can be unless, of course, you Pete it (ask Bubby for the details on that one). However, if you get used to tackling that turbo right, it is a fantastic mile-muncher except for the drone above 110 kph or so. Even my daily run of 40 km or so is something I look forward to.
That’s all for now. I am closing this three-year review with a photograph of the car. I hope the next year’s review is equally happy and positive, preferably even more so.