[chinya95]

Originally Posted by BatmanTDK

No, I've been dealing with Nimesh. Extremely slow to respond even during the purchase & pre-delivery process.

Oh, I see. Very similar experience when dealing with Samadhan. I had asked him today to send me a complete price break-up but is yet to send it to me.

[davelok]

What luggage solutions has everyone adopted? I got a Viaterra Oxus magnetic tank bag. Side saddle bag options not workable due to the lack of mounting rails or saddle stays of any kind. The saree guard is also too low for mounting a bag to it.

I'm getting the OEM luggage rack fitted today along with tank and knee pads. I'll tie a duffel bag to the luggage rack with bungee cords if nothing else works out.

The Triumph Side Pannier Mount is too expensive at nearly Rs. 22,000 with labour. I liked Viaterra's Condor 2Up saddle bags, because they allow a pillion rider to use the seat. However they need a saddle stay, so we need a reliable accessory maker to come up with something.

[HappyWheels]

Had sent email for cancellation a week with no response.

Anyone who has done this earlier - how long does this take? Is there a need to escalate? (And to whom?)

[EM-pathetic]

My Triumph booking, test ride and impressions

I want to replace my Pulsar 150 which is in great condition simply because it's old and I desire a new bike with better tech. My commute will be wholly in the city. It's been a considerable amount of time since I last purchased a bike, and now I'm looking to buy a high-quality one without significant budget limitations.

Started with checking out Dominar and various Pulsars. Dominar is very good but I felt it is heavy for city use. Pulsars - I felt are not a major upgrade.

Test drove the CB350RS and the Highness. Both felt good. I felt handling on the Highness is better, but wanted more color options.

I've been following this thread from the start, and given the consistently positive reviews, I was eager for the Speed 400. Before the Triumph showroom opened in JP Nagar, Bengaluru, I visited this. There were some Triumph representatives who mentioned that this is the same Keerthi dealer from Residency Road. You can book online for "Keerthi-Residency Road" and take the delivery here. So I went ahead and booked this on Sep 6th. They mentioned that bike will take about 2 months for allotment. After that, I headed to the showroom for a test ride once it opened, but there was a queue, so I decided to return later when the crowd subsides. Spent my time reading this thread everyday

Few days back, another dealership Khivraj called me up and mentioned that I will get the bike within 7-10 days if I transfer the booking to them and make payment. Also mentioned that I will be eligible for the 10k initial discount. This prompted me to visit Keerthi, JP Nagar. They mentioned that the booking queue is now irrelevant and the bike will be allotted to whoever makes full payment. If full payment of INR 3,05,870 is made (all inclusive), they will then get the bike from Pune. Red-model will take 20 days, Black/Blue will take 40 days. Keerthi, Residency Road called me up with similar information. It appears that the purchasing process for Triumph has undergone a significant change. Now, there's no relevance for the online booking queue; you simply pay in full and get the bike. While I'm not particularly fond of this approach, I figured it's acceptable as long as the bike lives up to its reputation. I went ahead and took the test ride.

Test-ride
I had great expectations after reading through this thread and going through various videos. The test-bike started when the ignition button was pressed and promptly stopped. I pressed this again and now the engine was up. This happened two more times during the test-ride with alternate engine starts failing.
Gear shifts were smooth. I went in residential roads and handling was just about OK. Coming from a lighter city commute bike, handling and turning felt slightly worse. You can ride it slow in 3rd or 4th gear, which is good. Took many U-turns and the engine shut off in the 1st gear. This happened two more times later with the engine sputter-stop in the 1st gear with near full clutch. I hit false neutrals 2-3 times during the test-ride. Maximum I could touch was 80 kph since I was within city traffic. Overall acceleration is very good.

Conclusions:
The test-ride was extensive and I rode for more than 20 mins but was a bit under-whelmed. Was happy with the Triumph staff at Keerthi, JP Nagar for their prompt service. Considering the new payment method and test-ride vibes, I'd like to hold off for now, let-go the 10k discount/FOMO feeling. I have pre-booked the Scrambler using another mobile number. So I will wait for that and other releases on the Indian motor-bike scene and take a decision later.

[d3xt3r]

Received yet another WhatsApp blast about the inaugural offer from Triumph today.

[chakli_kodbale]

So today I visited Keerthi Triumph, spoke to the store manager Renju. He's a nice guy. People over there are really working hard. They have soo many deliveries to make, and none of them are free to pick up calls and answer. So coming to the delivery of my bike, I got the VAHAAN OTP today. Renju was like your bike is here with us, but needs to be registered. Registration might happen on tuesday, and he said he'll deliver the bike without the HSRP plate, as it'll take time to get the plates. I'll have to collect them later.

[davelok]

I got a luggage rack installed at Riya Triumph Ahmedabad. The handles on the sides will help in walking the bike as well.

I was thinking of getting the useless saree guard removed, but have kept it for now. I don't know what Triumph were thinking, considering that the chain is on the right side, not left.

[DepressedZanpak]

I want to share my experience with Speed Triumph Kolkata.

I had paid the full amount on 8th September. Till now I haven't received any updates. No message from insurance and nothing from vaahan. What is more outrageous is the fact that the Salesperson Shuvam to whom I paid the full amount and who while smiling handed me the money receipt, called me today and asked me to pay the full amount again. They are not keeping any tabs, nor do they care about customer satisfaction.

[lazyrev]

Originally Posted by davelok

I got a luggage rack installed at Riya Triumph Ahmedabad. The handles on the sides will help in walking the bike as well.

I was thinking of getting the useless saree guard removed, but have kept it for now. I don't know what Triumph were thinking, considering that the chain is on the right side, not left.

The handles look great for pillions. Grabbing it from the side will be so much nicer than the rear grip required on the stock handle. Is this the official accessory from Triumph? How much did it cost and how much did they charge for installation?

I removed the saree guard within the first week, as you might have seen from my post. The law is that the saree guard should cover half of the rear wheel, which it does. Of course, it also comes down to just complying with the law and they cant put it on the exhaust/chain side in this bike.

[davelok]

@lazyrev Yes this is the official accessory from Triumph. It costs Rs.26xx and labour charges depend on the dealer. I paid Rs. 5690 in all for tank pad, knee pads, luggage rack, and mudguard extension kit. Labour charges were Rs. 885.

[witwat]

Originally Posted by chakli_kodbale

So today I visited Keerthi Triumph, spoke to the store manager Renju. He's a nice guy. People over there are really working hard. They have soo many deliveries to make, and none of them are free to pick up calls and answer. So coming to the delivery of my bike, I got the VAHAAN OTP today. Renju was like your bike is here with us, but needs to be registered. Registration might happen on tuesday, and he said he'll deliver the bike without the HSRP plate, as it'll take time to get the plates. I'll have to collect them later.

Yes, visiting the showroom solves all the issues and one can witness the war room like set up Renju and his team are in to deliver close to 6000 bikes. Inspite of this overwhelming bookings Keerthi Triumph has got, Renju and his team were cordial enough to address my queries and arrange a long test ride where I could test the bike thoroughly. Post the test ride, I had a good conversation with Renju and Tarun where I decided to move the booking to Scrambler 400X. Nevertheless, spent around close to 2 hours in the showroom and must say the folks at Keerthi Triumph are doing a good job to service customer requests and could understand why they are not able to answer phone calls.

[sk_cheek13]

Originally Posted by davelok

@lazyrev Yes this is the official accessory from Triumph. It costs Rs.26xx and labour charges depend on the dealer. I paid Rs. 5690 in all for tank pad, knee pads, luggage rack, and mudguard extension kit. Labour charges were Rs. 885.

The luggage rack is just perfect. And makes a very good grab rail for pillion. Is it quite sturdy to hold good weight? Could you please post the picture of the other accessories. Also are they of good quality?

Coming to the luggage part, why didn't you try any 45-50l top box from Givi? Especially the monolock series have quite good ones and affordable too compare to the Triumph topbox.

[theconfusedguy]

Originally Posted by d3xt3r

Received yet another WhatsApp blast about the inaugural offer from Triumph today.

Attachment 2510145

I got a similar offer. Is this 10k discounted from the onroad price of the bike?
Or is it the ex-showroom price? In that case the road tax will be lower too, right?

[sk_cheek13]

Originally Posted by chakli_kodbale

So today I visited Keerthi Triumph, spoke to the store manager Renju. He's a nice guy. People over there are really working hard. They have soo many deliveries to make, and none of them are free to pick up calls and answer. So coming to the delivery of my bike, I got the VAHAAN OTP today. Renju was like your bike is here with us, but needs to be registered. Registration might happen on tuesday, and he said he'll deliver the bike without the HSRP plate, as it'll take time to get the plates. I'll have to collect them later.

So a quick updated regarding my bike. I received the Vaahan message with my number palte details on Friday and Vignesh from Keerthi called yesterday to confirm delivery He said it will take couple of days for them to receive the number plate and they can plan the delivery by the coming week.

My wify has plans to get it during Dusshera, so mostly will schedule pickup for mid Oct. So excited it's finally happening. My Smurfette will be home soon.

I'm sure you will get the bike mostly by the coming week too.

[lazyrev]

Originally Posted by theconfusedguy

I got a similar offer. Is this 10k discounted from the onroad price of the bike?
Or is it the ex-showroom price? In that case the road tax will be lower too, right?

Parivahan doesnt allow dealers to change the ex showroom price because there have been cases of widespread tax fraud in previous years, when there was no centralised system. Hence, the discount is applied on the total on road price.