Have the following requirements at my workplace. Its total remote. You can work from anywhere in India:
Please DMme in case of any queries.
I will refer you. 1.Principal Software Engineer_Swift
* Requires 15 or more years of experience.
* Proven previous experience at the Senior Software Engineer role.
* Superior working knowledge of Agile Project development methodology and the ability to implement those methodologies in active projects.
* Proven leadership as a project leader or as a subject matter expert.
* Design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use.
* Serve as a technical expert on development projects.
* Write technical specifications based on conceptual design and stated business requirements.
* Work without supervision on the most complex projects.
2. Associate Security Analyst WHAT YOU'LL DO
* Monitor internal proprietary detection systems for new attacks and validate malicious threats that are detected.
* Monitor systems for attack reports from our clients and their customers.
* Analyze potential attack vectors and explore resolution options.
* Build relationships with partnering providers and clients alike.
* Collaborate with across multiple teams to better protect and serve our clients.
* Utilize various programs and tools including: DNS tools, WhoIs records, open-source tools, basic scripting (Bash, GO, Python), Linux, and more!
QUALIFICATIONS
* Relevant education or experience relating to the IT industry is preferred
* Knowledge of Internet innerworkings such as IP subnetting, DNS, zone files, TLDs, HTTP, SMTP, etc.
* Knowledge of common internet attacks to include various types of fraud, social engineering, and scams across different channels (including social media and mobile channels)
* Ability to apply analytical concepts for solving complex problems
* Ability to work well as part of a team
* Excellent communication skills across verbal, written, and electronic communication channels
* Self-motivated and passionate toward delighting our clients
* Able to work with remote-based team members
* Basic understanding of Unix/Linux command line
3.Support Engineer
WHAT YOU'LL DO
* Provide expert level support for several products in the Fortra portfolio to eliminate wait time and provide the best customer experience possible.
* Recreate customer issues and identify potential bugs/defects. Research fixes/patches for potential resolution or problem identification.
* Work with management and team to inform them of customer issues requiring special attention
* Listen to customer concerns to determine the source and various components of the issue and ensure timely responses.
* Handle complex customer situations and monitor queues for alerts and assist with resolution. Collect and review system data and analyze for known issues.
* Collaborate with team members on problem identification, analysis, and resolution.
* Act as a face of the company to customers and represent its products in a professional manner.
* Recommend improvements for products and documentation while constantly developing greater depth and understanding of products.
* Liaison with software development on critical issues, testing and release management.
* Recreate customer issues and identify potential bugs/defects. Research fixes/patches for potential resolution or problem identification.
QUALIFICATIONS
* Bachelor’s degree in a technical field is preferred. Equivalent work experience is considered.
* Previous proprietary software support experience required.
* Strong problem solving and communication skills (especially over the phone).
* Strong collaborator with ability to work within a team setting.
* Ability to work successfully with customers to provide problem resolution and complete required documentation.
4.Infrastructure Engineer II - AWS
WHAT YOU'LL DO
- Field incoming service desk requests from end users via both Jira, which is our service desk ticketing system, and telephone in a courteous manner.
- Build rapport and draw problem details from service desk customers.
- Prioritize and schedule problems. Escalate problems (when required) to the appropriate group or engineer.
- Apply diagnostic utilities to aid in troubleshooting.
- Conduct post-resolution follow-ups to service desk requests.
- Serve as next level of escalation for junior members of the team.
- May be tasked periodically to join a Tiger Team to resolve and streamline large scale issues for all members of the team to then follow.
- You will also play an important role by participating in the general activities to improve the processes in the company.
- Identify and learn appropriate software and hardware used and supported by the organization.
- Evaluate documented resolutions and analyze trends for ways to prevent future problems.
- Develop Knowledge Zone articles for end users and other members of the team.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources both on the internal
- Knowledge Zone and on the internet to aid in problem resolution.
QUALIFICATIONS- Advanced experience working on an IT Infrastructure focused team.
- Advanced knowledge and experience supporting Microsoft products (operating systems and M365).
- Advanced knowledge and experience of Active Directory related tasks.
- Sufficient networking knowledge and experience to perform troubleshooting to diagnose, document and resolve networking related issues.
- Advanced knowledge and experience of virtualization platforms like VMware.
- Advanced hands-on experience working in cloud platforms to include Azure and AWS.
- Advanced knowledge of computer hardware in order to diagnose, document and resolve hardware related issues.
- Strong communication skills to effectively collaborate with your local and international colleagues, and deal with end users both in person and remotely (on the phone or using remote support tools).
- Ability to conduct research into a wide range of computing issues as required independently.
- Strong willingness to work outside of your “comfort zone.”
- Sufficient capabilities with scripting in PowerShell and/or automation via Ansible
5. Sr Software Engineer-Swift
* Requires 10 or more years of experience.
* Proven previous experience at the Senior Software Engineer role.
* Superior working knowledge of Agile Project development methodology and the ability to implement those methodologies in active projects.
* Proven leadership as a project leader or as a subject matter expert.
* Design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use.
* Serve as a technical expert on development projects.
* Write technical specifications based on conceptual design and stated business requirements.
* Work without supervision on the most complex projects.