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Old 2nd November 2018, 23:17   #151
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Default Re: The Airtel Thread

I got moved to a the new 299 INR plan today. I was on an older 299 plan which, thought it gave me the flexibility of selecting what benefits I required, the total benefits were not that great.

But the new plan is part of the infinity plans which gives free calls (local and national), 5 GB data and also got free international roaming.

Reduced cost from 299 + 149 to just 299.

And this 299 plan is not available anymore on their website or app. The base plan now on both these mediums is INR 399.
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Old 30th March 2019, 22:10   #152
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Default Re: Airtel Prepaid Account Profile?

My sister's airtel prepaid account showing up with someone else name. As recent as couple of month's back it was with her name. The prepaid SIM with the number is on her mobile and works fine. The sales guys at airtel office seemed helpless.

How do we get this back in her name, other than moving onto postpaid account? Please advise!

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Old 31st March 2019, 09:28   #153
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Originally Posted by JMaruru View Post
My sister's airtel prepaid account showing up with someone else name. As recent as couple of month's back it was with her name. The prepaid SIM with the number is on her mobile and works fine. The sales guys at airtel office seemed helpless.

How do we get this back in her name, other than moving onto postpaid account? Please advise!

You should write to Airtel at their email address with supporting documents. They will sure get back to you with some resolution, this would be far more effective than the local sales office.
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Old 14th September 2019, 20:39   #154
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Default Re: The Airtel Thread

I am facing issues with my Airtel Broadband 40MBps connection. Speed (testmy.net) is fine with India and Singapore servers but getting only 20MBps with US servers. The ping speeds are also bad with US websites. Didn't get much help from Airtel support.

Anyone facing similar issues?


Here is a tracert results of some sites. Could someone please try these sites and check how are the results? Any others suggestions on how to get the issue fixed.

tracert team-bhp.com

Tracing route to team-bhp.com [205.147.110.34]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms wd500 [10.1.1.1]
2 6 ms 6 ms 6 ms abts-kk-dynamic-001.64.172.122.airtelbroadband.in [122.172.64.1]
3 7 ms 6 ms 6 ms 125.18.238.57
4 66 ms 66 ms 66 ms 182.79.188.36
5 67 ms 66 ms 66 ms dsl-ncr-static-114.67.16.125.airtelbroadband.in [125.16.67.114]
6 67 ms 65 ms 65 ms 180.179.197.122
7 65 ms 65 ms 65 ms e2e-7-34.e2enetworks.net.in [205.147.110.34]

Tracing route to reddit.com [151.101.193.140]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms wd500 [10.1.1.1]
2 6 ms 7 ms 6 ms abts-kk-dynamic-001.64.172.122.airtelbroadband.in [122.172.64.1]
3 7 ms 11 ms 6 ms 125.18.238.57
4 118 ms 119 ms 119 ms 182.79.142.78
5 140 ms 140 ms 140 ms 80.249.212.183
6 141 ms 140 ms 140 ms 151.101.193.140

Last edited by bejoy : 14th September 2019 at 20:44.
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Old 3rd May 2020, 07:31   #155
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Default Re: The Airtel Thread

I tried to recharge an Airtel number for an annual plan through UPI, amount deducted, recharge was not successful. Recharge was done on 14/03/'20, the amount is yet to be reversed. Their twitter page is not helpful, they are ignoring DM and tweets.

I have written to the appellate officer too, no response yet. Any help?
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